4/10 Malo
Jennifer P.
4 ago. 2025
Not satisfied guest
On arrival the washer was filled with quilts, washer still full of water. It took a few times to finally drain the washers water. I did each out to Vacasa, bc not only was there the washer issue, the freezer was leaking water ( which they said was an issues they were aware of already) and the only downstairs toilet was clogged. Someone was able to come that initial check in night, nothing was done about the washer, he said they had someone planned on coming about the freezer bc they already knew about the issue, idk if anyone ever came while we were out, they did supply an over the counter ice maker. The toilet downstairs was clogged the 1st night and was fixed just to clog again the next morning, as well as the upstairs main bathroom, bench in master bedroom also broken on arrival. Took 2 days for someone to come back and readdress these issues. I was told we would receive compensation, that was not true, have yet to hear back and this. And not once did the host reach out about these issues.
Jennifer P.
Se hospedó 6 noches en julio de 2025