The refrigerator was very old and it kept on doing noises throughout the night and also the air-conditioning, between those two we could've sleep at all. Horrible experience I will never book at this property.
It was ok.
It was clean and the staff was quite responsive to requests.
Very good , staff was nice and the place was clean
there was nothing special about the property. OK to sleep in and economic.
All around pretty good. Nothing special, or bad. Pretty clean, and the staff was friendly.
Room had roaches all over the bedtime table, front desk was nice about it and changed us to a new room. Unfortunately new rooms A/C wasn't too cold and on final night i once again saw a roach in room. Can't say ill ever stay at this particular hotel ever again.
the hotel is very well located are the parks of universal and Asland adventure, there are also restaurants and supermarkets nearby ... the studio is very comfortable with its kitchen and utensils, all very clean and comfortable, the attention at check-in was excellent Selena was very kind and attentive always willing to help us ...
Property strictly focused on their own revenue interest versus guest satisfaction. This isnt a service and needs oriented lodging facility. Instead it is a menu of additional charges and do it yourself, buy it yourself or limit what you take facility.. No housekeeping unless they can milk $20 a day out of you. Staff disappears whenever possible. I listed 10 complaints in my previous doalogue box andran out of room for more. Extremely disappointing. Mold under my bathroom sink faucet. Cruddy looking burners. Kitchens look bad. Toilets have a flushing issue. I am handicapped with balance issues, so I had a plastic bag to carry my selections for my party of 3. On my last day I attempted to take 1 of each type of muffin for all three guests and the attendant felt compelled to bring the front desk gentleman to argue with me. This complaint didn't phase him from having me put back items. He then expanded my anger by begining to instruct me on " the rules going forward". When I informed him going forward i'm never staying there again, he replied that was good. TVs automatically shut off to keep electricity costs down. No kitchen supplies. And they avoid initially telling you anything until you question them. Property totally needs refurbishing and the type of customer friendly eduication you experience at the local theme parks and resturants who actually care about your business.
If someone is on a very limited budget, this hotel would be fine. You pay for what you get and as we paid $78 per night, I probably shouldn't have expected much. It's a basic budget hotel near Universal. I don't think we'll be back though. Our room smelled bad. The bathroom was in bad shape. We were given a handicap accessible room (though we didn't ask for or need one). Therefore we had one tiny counter in the bathroom which was not enough room for all of our toiletries. There was a crack in the wall next to the walk in shower and the tiles looked dirty. Every time we'd use the shower, water went all over the bathroom floor. There was no hair dryer. I asked for one at the front desk. There was an iron but no ironing board. I asked for an ironing board, and then asked for a new iron after the one that was in our room leaked dirty water out of it while in use. Breakfast was decent and limited and different things were always gone by the time we got there. Once it's gone, it's gone. Lighting fixtures were replaced while we were there and a few pieces of trash from the new fixtures were left around our room, including one that was thrown on our bed.
Kitchen light never worked after it got reported and they attempted fixing it Elevator floor was sticky and dirty until the next day
It looks like that never ever was clean. And the stuff was very very rude.
Room had a strong smell of some type of cleaner to cover for maybe a wet carpet
It was conveniently located close to attractions but not in a congested area. The Asst Manager, Lana, was very thorough and friendly. Check-in process was quick and easy!
It was a good experience overall. The staff was pleasant and very welcoming. The room was clean and had no bad odors.
Located in Florida Center within a short walk of Universal Orlando Resort, Extended Stay America Suites Orlando Theme Parks Major Blvd is within a mile (2 km) of other popular sights such as Universal Studios Florida. Each of the 121 rooms at this hotel includes a kitchen, a refrigerator, and a microwave.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.
The 121 rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also standard. Housekeeping is available on request.
At Extended Stay America Suites Orlando Theme Parks Major Blvd, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.
The refrigerator was very old and it kept on doing noises throughout the night and also the air-conditioning, between those two we could've sleep at all. Horrible experience I will never book at this property.
It was ok.
Thank you for staying with us and leaving your review. We are glad you had a pleasant stay and that you were satisfied with our accommodation and amenities. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
It was clean and the staff was quite responsive to requests.
We are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. Thank you for being our guest, and we hope you will visit us again the next time you are in the area. Sincerely, Hotel Management
Very good , staff was nice and the place was clean
Josh, we appreciate you taking the time to post your review. Nothing is more important than your satisfaction, so we are delighted you liked our well-kept property and courteous staff. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
there was nothing special about the property. OK to sleep in and economic.
Carlos, thank you or sharing your evaluation with us. We are glad you had a good nights' sleep and that you liked our affordable prices. Your comments are appreciated, and we hope to serve you in the future as well. Sincerely, Hotel Management
All around pretty good. Nothing special, or bad. Pretty clean, and the staff was friendly.
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay at our spotless property. We are also glad you liked our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you again for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Thank you for your review. We apologize your sleep was disturbed due to the noisy refrigerator and HVAC unit. We have asked our maintenance team to address the problems you outlined. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management