Good good good good food good good stay good stay g
Roaches in room. I asked for a different room, none was available so the room was sprayed. I had an asthma attack from the pesticide. Hotel sent one night free stay certificate. I stayed in this room for 2 nights. I have stayed here before and did not have this kind of experience.
It just wasn't has nice as some hotels we have stayed in for less money.
Front desk staff was nice & easy to work with. BUT, the room was dirty. I had to move the light post in my room to get to a outlet and there was garbage stuffed back behind the post. And the most disappointing part was the entire hotel was flooded the week prior, so the room / entire hotel smelled like mold all weekend. I was so disappointed. Would not recommend.
Cleaning crew would not pick up towels, difficult to communicate with crew, carpet had a slight odor, no sheets/pillows in room in room for pull out couch(Had to go down to desk for everything
Was a,great place to stay, great price, nice room very clean
It was in the middle of nowhere. There were no restaraunts within walking distance.
very easy to get there,no waiting,very easy check in ,friendly
The room had a thumping motor sound all night. Hard to sleep
Everything was fine expect breakfast variety not enough
the desk area was bowed and warped. The A/C unit while making it cool in the room was very noisy. I tried to check in a little early but the staff was not at all accommodating. Carpets look dirty and old. They should gut this place and start over.
Run down. Smells like smoke everywhere you go yet it is supposed to be a smoke free hotel. I was afraid to walk barefoot in the room.
Poor customer service. Not that clean No amenities
Stay was for an early flight out of the Sanford airport. Was sufficient for a quick overnight stay.
The lady at the counter was very nice. The building was fairly clean. The room at first glance was clean. However once I sat at the counter/bar (the table between the room and the kitchen) to do a little work, I realized the surface was sticky in several areas. I then when to setup the sleeper sofa bed for my daughter. While putting the provided sheets on the mattress, I found 7 long dark curly hairs and many stains. It was pretty repulsive. I will likely stay next door at the La Quinta next time.
Extended Stay America -Orlando-Lake Mary-1040 Greenwood Blvd is located 2.3 mi (3.7 km) from The Legacy at Alaqua Lakes and within a 10-minute drive of Mayfair Country Club. This 99-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a fitness center.
All 99 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, phones, and ironing boards are other standard amenities. Housekeeping is available on request.
Guests of Extended Stay America -Orlando-Lake Mary-1040 Greenwood Blvd have access to an outdoor pool, a fitness center, and free WiFi in public areas. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include coffee/tea in a common area, laundry facilities, and barbecue grills.
Good good good good food good good stay good stay g
Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Roaches in room. I asked for a different room, none was available so the room was sprayed. I had an asthma attack from the pesticide. Hotel sent one night free stay certificate. I stayed in this room for 2 nights. I have stayed here before and did not have this kind of experience.
Thank you for staying at our hotel. We apologize for the less than the spotless condition of your room and regret the inconvenience caused. We have asked our housekeeping staff to make sure this room receives a deep clean. We value your feedback and hope to serve you better in the future. Sincerely, Hotel Management
It just wasn't has nice as some hotels we have stayed in for less money.
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Front desk staff was nice & easy to work with. BUT, the room was dirty. I had to move the light post in my room to get to a outlet and there was garbage stuffed back behind the post. And the most disappointing part was the entire hotel was flooded the week prior, so the room / entire hotel smelled like mold all weekend. I was so disappointed. Would not recommend.
Thank you for your review. We apologize for the cleanliness issues you encountered in your room. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. We are also sorry for the odor you encountered while you were here. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. We are grateful for your patience and hope you will revisit us on your next visit to the area. Sincerely, Hotel Management
Cleaning crew would not pick up towels, difficult to communicate with crew, carpet had a slight odor, no sheets/pillows in room in room for pull out couch(Had to go down to desk for everything
Neil, thank you for your review. We are sorry for the odor you faced and the housekeeping service issue you encountered. Your feedback will be shared with the appropriate team so that these mistakes are not repeated. We also apologize for your disappointment with our hotel's policy. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Was a,great place to stay, great price, nice room very clean
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you were happy with our affordable rates and liked our well-kept suite. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
It was in the middle of nowhere. There were no restaraunts within walking distance.
Thank you for being our guest. We are sorry our location was not up to your appealing. Thank you again for your feedback, and we hope you will return so we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
Thank you for selecting Extended Stay America and for your five-star rating. We are thrilled to know we met all your expectations and you had an excellent stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management