Featured Image
1/98 Featured Image Featured image 1 of 98

Orbitz Local Expert Concierge

Located in Sand Lake, Crowne Plaza Orlando Universal is within a mile (2 km) of popular sights such as I-Drive 360 and Wet 'n Wild. This 400-room, 4-star hotel has 2 restaurants along with conveniences like an outdoor pool and a 24-hour fitness center. It's also close to Universal Studios Florida™ and SeaWorld® Orlando.


Enjoy dining at the hotel's 2 onsite restaurants: Elements Bar and Grille specializes in American cuisine, and serves lunch; dinner, or Cafe del Sol offers relaxing pool views. Order from 24-hour room service to satisfy your hunger without leaving your room. Start your day off with breakfast, available for a fee.


All of Crowne Plaza Orlando Universal's 400 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect LCD TVs with digital channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include safes, phones, and ironing boards.

Property features

Guests staying at Crowne Plaza Orlando Universal enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Parking is available for USD 14 per day (USD 22 per night for valet parking), and there's also a free area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include 5 meeting rooms, conference space, and a 24-hour business center.


  • Close to I-Drive 360 and Wet 'n Wild
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Outdoor pool

Crowne Plaza Orlando Universal

7800 Universal Boulevard Orlando FL 32819

Hotel Amenities

Hotel Amenities

Crowne Plaza Orlando-Universal is located on Universal Boulevard, less than 2 miles (3.2 kilometers) from Universal Studios Florida and a quick walk from the world-renowned International Drive. The hotel offers complimentary shuttle services to SeaWorld, Aquatica, and the Walt Disney World and Universal Orlando theme parks.

This smoke-free Orlando hotel offers a heated outdoor pool and a 24-hour fitness center. The business center is open 24 hours and offers computer access and fax and copy services; complimentary wireless Internet access is available throughout. The hotel provides multiple conference and meeting rooms, banquet facilities, wedding and concierge services, luggage storage, and event catering. Exhibit space is available and audiovisual equipment is on hand. Parking is available onsite for a fee.

Cafe del Sol serves a full breakfast buffet with made-to-order omelettes, as well as à la carte items and entrees. Elements Bar & Grille is open for lunch and dinner. The Aqua Pool Bar serves a full menu and drinks, weather permitting.

  • Number of restaurants - 2 
  • 24-hour front desk 
  • Total number of rooms - 400 
  • Number of floors - 15 
  • ATM/banking 
  • Number of bars/lounges - 2 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • 24-hour fitness facilities 
  • Free theme park shuttle 
  • Gift shops or newsstand 
  • Pool umbrellas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Arcade/game room 
  • Laundry facilities 
  • Meeting rooms 5 
  • Valet parking (surcharge) 
  • Garden 
  • Poolside bar 
  • Porter/bellhop 
  • Luggage storage 
  • Local Expert Concierge 
  • Safe-deposit box at front desk 
  • Number of meeting rooms - 5 
  • 24-hour business center 
  • Self parking (surcharge) 
  • Free area shuttle 
  • Pool sun loungers 
  • Long-term parking (surcharge) 
  • RV, bus, truck parking (surcharge) 
  • Smoke-free property 
  • Spa services on site 
  • Television in common areas 
  • Wedding services 
  • Outdoor pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Area shuttle (complimentary)  
  • Theme park shuttle (complimentary)  
  • Laundry facilities  
  • Arcade/game room  
  • Refrigerator  
  • Microwave  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Long-term parking (surcharge), Self parking (surcharge), Valet parking (surcharge), RV, bus, truck parking (surcharge)

Room Amenities

Crowne Plaza Orlando Universal offers 400 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless high-speed Internet access. LCD televisions come with premium digital channels. Housekeeping is provided daily.

  • Coffee/tea maker 
  • Daily housekeeping 
  • Iron/ironing board 
  • In-room safe 
  • In-room climate control (air conditioning) 
  • Free toiletries 
  • Premium TV channels 
  • Premium bedding 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Microwave 
  • Private bathroom 
  • Hair dryer 
  • Shower/tub combination 
  • Cribs/infant beds available 
  • Digital TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Room service (24 hours) 
  • Pillowtop mattress 
  • LCD TV 
  • Connecting/adjoining rooms available 

Where to Eat

Elements Bar & Grille - Bistro restaurant serving American cuisine. Open for lunch and dinner and offers happy hour drinks and pool views. A children's menu is available.

Cafe del Sol - An American restaurant serving breakfast, pizza, sandwiches, salads, and drinks with pool views.

Aqua Pool Bar - Poolside bar also serving lunch, lighter fare, and dinner. A children's menu is available.

Room service is available 24 hours a day.

Nearby Things to Do

  • Golfing nearby 
  • Skydiving nearby 
  • Golf lessons available nearby 

Expedia Local Expert


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Minimum check-in age is 21

Check-in time starts at 4 PM


Check-out time is 11 AM

Payment types


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: USD 17 for adults and USD 0.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Self parking fee: USD 14 per day (in/out privileges)
  • Valet parking fee: USD 22 per night (in/out privileges)
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Crowne Plaza Orlando
  • Crowne Plaza Orlando Universal
  • Crowne Plaza Universal
  • Crowne Plaza Universal Hotel
  • Crowne Plaza Universal Hotel Orlando
  • Crowne Plaza Universal Orlando
  • Orlando Crowne Plaza
  • Orlando Crowne Plaza Universal
  • Universal Crowne Plaza
  • Universal Crowne Plaza Orlando
  • Crown Plaza Orlando
  • Crowne Plaza Orlando Universal Hotel Orlando
  • Crowne Plaza Orlando Universal Hotel

We should mention

Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

USD 100 off 2 Universal Orlando® Multi-Visit Tickets

Book a stay in any room or rate plan for travel September 9 - December 31, 2016 and guests receive USD 100 off the purchase of 2 Universal Orlando 4 Day multi-visit admission tickets. Each Universal Orlando 4 Day Park to Park ticket entitles guest park-to-park admission to Universal Studios Florida®, and Universal's Islands of Adventure®, and access to select club venues in Universal CityWalk® for any 4 days, during a 14 day period starting from day of first use.

Guests must purchase tickets at the Local Expert concierge desk in the lobby. Discount is off the standard rates charged by Local Expert concierge desk. Additional tickets may be purchased at the non-promotional rate. Tickets are for the sole use of hotel guests and may not be traded or sold. No refunds for any unused or partially used tickets. Improper use of tickets constitutes fraud. Local Expert Concierge Desk and its affiliates are not liable for any loss, damage, or delay to any person or property in connection with the use of tickets. Full details at check-in. Taxes and gratuity may not be included. Offer subject to availability. Other restrictions may apply.

Sorry, we seem to have had an issue loading our review content. Try again?