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Crowne Plaza Orlando Universal

4.0 out of 5.0

Recent guest reviews

It's not easy to reach 5 stars, Crowne Plaza is an outstanding hotel.

Nice place. Hard to turn out of property and other cars don't readily let you in.

To say our trip to Orlando had not gone as planned would be an understatement. Mudslides, traffic jams, long waits for a rental car, and i was thinking to myself , Maybe i should never come back to orlando. Crown Plaza and their staff changed that thinking. When we arrived, the valet met us at the car with a smile, a bellman met us with a luggage cart and a smile, and the desk clerk made us feel right at home. it was literally the perfect ending to a horrible day. We stayed two nights, and had room service for two nights and their food is ridiculously good for hotel food. Their location is right down the road from Universal and Seaworld, and they have a free shuttle if you dont want to pay for parking. I can honestly say, this is the hotel i will stay at when in town for buisness or pleasure. Fantastic all the way around!!

Great location, excellent service and very friendly staff. We totally enjoy our stay and will do it again.

Wonderful stay , no complain , nice clean hotel , nice complimentary executive breakfast,

Great hotel. The only complaint is that they charge you 12.00 a day to park your car. Also the restaurant was expensive beautiful pool area.

Staff was amazing. We honestly expected the rooms to be a little bigger and nicer. The rooms were just your standard hotel room you would get at a cheaper hotel. There arent even mini fridges in the rooms so you have to spend more money buying cold drinks.

I was surprised to see the hotel under construction and I wish the front desk staff would have told us they had breakfast there lol

Expected better from this high end of a hotel. Charged for parking, no complimentary breakfast, no fridge to keep our waters in. The A/C and lights were much louder than to be expected. Sorta close, but that is about the only perk- other hotels would be a better find for park-goers.

the stay was nice, but we thought there would be complimentary wifi from the website but there was not.

It is the perfect location and really easy to enjoy Universal.

We had tickets to the Hardrock for a show and wanted some plance To stay for the night. (We are from a neighboring city). What a great hotel, a great value for the price and a very short ride to Universal.

We went on a trip with 12 family members . Would have preferred to be on the same floor. But we had nice spacious rooms we were upgraded to suites Staff was very helpful. They had a free shuttle service to Universal studios

Beautiful hotel, was very satisfied with my stay. The only thing I did not like was how rough the bed's comforter was, it irritated my skin. Other than that, very happy.

fantastic place, you won`t regret! We spent 2 days here and my friend and I both feel great about this place. I can say, this is the best hotel that I have ever booked. I will definitely book again if I go to Orlando again. The price is great and the room is so good that i do not know how to describe.

Limited shuttle services. Not very convenient for those who wants to visit just the theme parks.

There was nothing special about the hotel other than its location (very close to Universal). The room could have been cleaner (found mold in the coffee cups). The service could have been better (called for extra towels that were not delivered on two occasions). The food in the restaurant in the hotel was good, but a bit pricey ($70 for breakfast for four). And there was an extra $10/night parking fee that came as an unpleasant surprise.

room was very clean and the staff was great, but there was no restuarnt or anything nearby

The staff was great. But they charge you for parking? That's the first. No free wifi and you get no free breakfast. It ended up being more expensive than I thought it would be.

I have a 16 year old boy and he is more into Universal than Disney. It was so close. He and I walked to Sea World (yeap that close) then again we are New Yorkers, we love to walk. We did not even pay for Sea World Parking.

7800 Universal Boulevard Orlando FL

Located in Sand Lake within a mile (2 km) of I-Drive 360, Crowne Plaza Orlando Universal is within 2 miles (3 km) of other popular sights such as Orange County Convention Center. This 400-room, 4-star hotel has 2 restaurants along with conveniences like an outdoor pool and a 24-hour fitness center. It's also close to Universal Studios Florida™ and SeaWorld® Orlando.


Dining

Enjoy dining at one of 2 onsite restaurants including Elements Bar and Grille, which specializes in American cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is available for a fee.


All of Crowne Plaza Orlando Universal's 400 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect LCD TVs with digital channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include safes, phones, and ironing boards.

Rooms


Property features

Guests staying at Crowne Plaza Orlando Universal enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Parking is available for USD 14 per day (USD 22 per night for valet parking), and there's also a free area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include 5 meeting rooms, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed, Non Smoking (Leisure)

King 1 | Sleeps 2

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Executive Room, 2 Queen Beds, Executive Level

Queen 2 | Sleeps 4

Studio Suite, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 4

Guest reviews for Crowne Plaza Orlando Universal

Everyone (2) Couples (89) Business (26) Family (109) Friends (18) Other (20)
5

excellent stay

Everyone

It's not easy to reach 5 stars, Crowne Plaza is an outstanding hotel.

By , from SouthEast on Nov 28, 2016

Review comment responded on Dec 1, 2016

Thank you for this wonderful review and 5 star rating. We are most appreciative. We do hope you'll have an opportunity to return soon. There's always so much to do in Orlando. Soon, Universal Orlando is opening Volcano Bay, their new water park. It's sure to be amazing!

5

near universal

Everyone

Nice place. Hard to turn out of property and other cars don't readily let you in.

By on Jul 20, 2016

Review comment responded on Aug 4, 2016

Thank you for this great 5 star rating. It's great to know you enjoyed the hotel. Apologies for the traffic. Being so close to the attractions the area can become rather busy. Next time, we'd be happy to arrange a car for you or you can take the complimentary shuttle to the parks.

5

amazing hotel and service

Couples

To say our trip to Orlando had not gone as planned would be an understatement. Mudslides, traffic jams, long waits for a rental car, and i was thinking to myself , Maybe i should never come back to orlando. Crown Plaza and their staff changed that thinking. When we arrived, the valet met us at the car with a smile, a bellman met us with a luggage cart and a smile, and the desk clerk made us feel right at home. it was literally the perfect ending to a horrible day. We stayed two nights, and had room service for two nights and their food is ridiculously good for hotel food. Their location is right down the road from Universal and Seaworld, and they have a free shuttle if you dont want to pay for parking. I can honestly say, this is the hotel i will stay at when in town for buisness or pleasure. Fantastic all the way around!!

By on Oct 30, 2015

5

great hotel and outstanding service as well as the staff!

Couples

Great location, excellent service and very friendly staff. We totally enjoy our stay and will do it again.

By on Oct 26, 2015

5

great

Families

Wonderful stay , no complain , nice clean hotel , nice complimentary executive breakfast,

By on Oct 20, 2015

5

great family trip

Families

Great hotel. The only complaint is that they charge you 12.00 a day to park your car. Also the restaurant was expensive beautiful pool area.

By on Oct 14, 2015

4

great location

Couples

Staff was amazing. We honestly expected the rooms to be a little bigger and nicer. The rooms were just your standard hotel room you would get at a cheaper hotel. There arent even mini fridges in the rooms so you have to spend more money buying cold drinks.

By on Oct 12, 2015

4

business plus leisure trip

BusinessTravelers

I was surprised to see the hotel under construction and I wish the front desk staff would have told us they had breakfast there lol

By on Oct 6, 2015

3

expected better

Couples

Expected better from this high end of a hotel. Charged for parking, no complimentary breakfast, no fridge to keep our waters in. The A/C and lights were much louder than to be expected. Sorta close, but that is about the only perk- other hotels would be a better find for park-goers.

By on Sep 29, 2015

3

family trip

Families

the stay was nice, but we thought there would be complimentary wifi from the website but there was not.

By on Sep 13, 2015