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Radisson Suites Buena Park

3.0 out of 5.0

Recent guest reviews

Sub-par for the Radisson brand. Room was recently remodeled but furniture was in bad shape and floor was delamintating. Housekeeping never came (No wonder there were no "Do Not Disturb" signs), and we had to call twice before we could get fresh towells and coffee for the next day.

Hotel was great. Perfect for my family of 5. I would give it 3.5-4/5. Cons: the toilet kept flushing every 5-10mins, Heater wasnt working, No extra blanket for the pull out bed just a sheet and fitted sheet, and no in-room service menu. Also the living room cable sucks! Signal was horrible. Had to kept messing with the wire in the back of the tv to get it working. But only for a couple of channels. Pros: bed was comfy, blanket was nice and warm, room was perfect size, nice courtyard view, and it was quiet. Love the family friendly atmosphere. 5-10 mins walk to Medieval Times, Porto’s, and Pirate Dinner Adventures. Could see Knotts Berry Farm from the hotel. Love the walking distance. I would go back!

We chose this hotel because it was walking distance to Knott's and they had a shuttle to Disney. It was nice that they had a living area and a sleeping area so our son could go to bed before us. The hotel staff were all fantastic. The room itself had been renovated a bit. The bathroom was old and had a lot of areas that needed a better cleaning job. After a while it's just hard to get a really old bathroom clean. The grounds could be really nice if they cleaned up the trees. We did get a safe, quiet, comfortable experience and the people were very nice. If you choose to use the shuttle be aware that you need a reservation. This was not mentioned to us upon check in even though we requested shuttle times for drop off and pick up to Knotts as well as Disney.

Hotel beds had mold on it dirty room will not ever stay there again.

Stayed there for a night, awesome people at the counter, rooms very nice and spacious, just needs little minor repair in our room other than that it was great,

We come from out of town twice a year for about the last 10 years. We have brought so many people there with us to all go to Knotts. I️ have never been in such a dumpy hotel. They said they gave us a renovated room and the only thing renovated was the floor. It was SO DIRTY. There was no Wi-Fi. It kept kicking us off! The grounds have overgrown half dead trees, and are very dirty! We will never go back!!!

Recent a year, this hotel management became so poor. I have used this hotel for 5years. My guests stayed at this hotel complained their towels with strong laundry detergent smell. Sofas are old. They can't keep each room in regular conditions. One room is door lock malfunctioned, another room is bathroom peaked, still another is air conditioner broken. My friends stayed here in 5 rooms, and they all had serious room problems. They were bitten their whole bodied some bugs such as bedbugs, fleas, and spiders... finally they decided to move into other hotels.

We stayed here for the walking distance to Knottsberry Farm, and that was nice. We also enjoyed Midieval Times next door. But the keys didn't work, they would send you up to "try" them but every time we had to go back to the front desk and get help. So one guy is running all over the hotel letting people in. The ac didn't work on our first night. Our room was 85 degrees. Our first night the room was so dirty we wore shoes so our feet didn't turn black. I had to kill a bug that was crawling up my leg in the bathroom. We stayed in another room the second night and it was better, but the keys still didn't work. I did talk to costumer service and we to transfer to a new hotel and feel that we should have been reimbursed for the first night but since we booked through Orbitz, they nor the Raddison will compensate for this stay.

Love the location of the hotel but unfortunately the hotel was very run down. None of the room keys worked so everytime we needed to get into our room we had to ask the front desk to open our door. The air conditioner was leaking water. Needs to be renovated asap!

The room seemed a little muggy at times and we had issues with the wifi and TV. The staff was very nice and quick to help with any issues. The pool was not heated.

Nice location to travel several places I should go.

Suite was very comfy and perfect for a family of six. Having the separate room really helps. Carpets and sofa are horrible but based on previous reviews I was expecting that. It's just old and no amt of cleaning will help. The bathroom and bed linen were clean and that's what matters. Shuttle was great plus. Saved us money on parking. We visited Knotts and downtown Disney. Negative was the horrific breakfast buffet. I don't mind paying for food but at $12 per person I expect food that doesn't come out of a bag or box. Terrible quality and no variety. Scrambled eggs, sausage, hard as rocks waffles. Really bad, we took a few bites and left. $57 bill was wasted money. We also didn't like that you cannot connect a play station to the main tv in room. The power supply is hidden behind the built in entertainment center and we could not move it. It was a bummer for our kids.

Leaking air conditioner, funky smell, very worn, things were falling apart. Called 3 times to bring up crib. Construction going on pretty early. Waited a while to check out. Elevators didn't work. Carpet was really worn. TV's were funky.

Rooms were great, Staff was Great. But some people that stay at this hotel have no respect for others at late night hours.

Every suite has a separate bedroom and a fridge and microwave, there is a nice courtyard in the center of the hotel so you can walk around or sit outside if you like. There was plenty of parking and a free shuttle to Disneyland which saves you $20 and is more convenient than parking at the parking structure and taking the tram to Downtown Disney. The front desk guys were very nice and the hotel was pretty quiet even though it is on a busy street.

This place was ghetto and not clean. We refused to stay there. We didn't even check in.

I've stayed at other Radisson Resorts & they were immaculate. This one has the name, but not the cleanliness. While it was comfortable & spacious, the room was unclean & looked like the carpet should have been shampooed or replaced. There are splatters of paint all around the premises. The staff was okay & there were no 'surprise' fees.

The rooms are very clean and the check-in & check-out is fast.

POSITIVES -- Suites instead of hotel rooms; living area/work desk great feature . . beautiful courtyard area w/ pool . . great location . . lobby very peaceful and inviting . . great front desk staff, especially Ramon :) NEGATIVES -- Minor aging issues (refrig door wouldn't fully close; water faucet at bar leaked slightly, et al) . . Definitely one of the best places to stay in the Buena Park area . .

I've stayed at this hotel before. The staff is very pleasant and accommodating. The rooms are spacious and the beds are very comfortable.

7762 Beach Blvd Buena Park CA

Hotel highlights

  • Walking distance to Medieval Times and Knott's Berry Farm
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Medieval Times is within a 5-minute walk of Radisson Suites Buena Park while other popular sites like Knott's Berry Farm are within a 15-minute stroll. This 200-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi. Bodies the Exhibition and Independence Hall are also a short walk from this Buena Park hotel.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, breakfast is available for a fee each morning from 6:30 AM to 10 AM.


Rooms

All 200 air-conditioned accommodations feature sitting areas. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include sofa beds, microwaves, and refrigerators.


Property features

At Radisson Suites Buena Park, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking and a free theme park shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include 5 meeting rooms, conference space, and a business center.

Guest reviews for Radisson Suites Buena Park

Everyone (24) Business (7) Couples (14) Family (35)
1

diappointing

Everyone

Sub-par for the Radisson brand. Room was recently remodeled but furniture was in bad shape and floor was delamintating. Housekeeping never came (No wonder there were no "Do Not Disturb" signs), and we had to call twice before we could get fresh towells and coffee for the next day.

By , from Denver, CO on Mar 28, 2018

Review comment responded on Apr 7, 2018

Thank you for posting a review. We are fortunate to be located in a wonderful area surrounded by a lot of restaurants, attractions and entertainment all within walking distance. It’s wonderful to hear that you are happy about this. On the other hand, we are saddened to know that you were not pleased with the service you received from our housekeeping staff and that you were not satisfied with the amenities of your room at that time. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

4

nice hotel...next to medieval times

Everyone

Hotel was great. Perfect for my family of 5. I would give it 3.5-4/5. Cons: the toilet kept flushing every 5-10mins, Heater wasnt working, No extra blanket for the pull out bed just a sheet and fitted sheet, and no in-room service menu. Also the living room cable sucks! Signal was horrible. Had to kept messing with the wire in the back of the tv to get it working. But only for a couple of channels. Pros: bed was comfy, blanket was nice and warm, room was perfect size, nice courtyard view, and it was quiet. Love the family friendly atmosphere. 5-10 mins walk to Medieval Times, Porto’s, and Pirate Dinner Adventures. Could see Knotts Berry Farm from the hotel. Love the walking distance. I would go back!

By , from Victorville Ca on Feb 26, 2018

3

close to knott's

Families

We chose this hotel because it was walking distance to Knott's and they had a shuttle to Disney. It was nice that they had a living area and a sleeping area so our son could go to bed before us. The hotel staff were all fantastic. The room itself had been renovated a bit. The bathroom was old and had a lot of areas that needed a better cleaning job. After a while it's just hard to get a really old bathroom clean. The grounds could be really nice if they cleaned up the trees. We did get a safe, quiet, comfortable experience and the people were very nice. If you choose to use the shuttle be aware that you need a reservation. This was not mentioned to us upon check in even though we requested shuttle times for drop off and pick up to Knotts as well as Disney.

By , from monroe wa on Jan 30, 2018

2

very dirty

Everyone

Hotel beds had mold on it dirty room will not ever stay there again.

By , from hawaii on Dec 16, 2017

Review comment responded on Dec 19, 2017

Thank you for taking the time sharing your review. We appreciate your comments about the service from our staff and hotel location. However, we regret to know that your experience with us was less than ideal due to the cleanliness and if the service of our staff at night didn't meet your expectations. Your feedback is appreciated, as it is invaluable to our improvement. We hope to see you again when your travels bring you back to the city.

5

nice relaxing hotel

Everyone

Stayed there for a night, awesome people at the counter, rooms very nice and spacious, just needs little minor repair in our room other than that it was great,

By , from ontario ca 91762 on Dec 11, 2017

1

this hotel has gone downhill

Everyone

We come from out of town twice a year for about the last 10 years. We have brought so many people there with us to all go to Knotts. I️ have never been in such a dumpy hotel. They said they gave us a renovated room and the only thing renovated was the floor. It was SO DIRTY. There was no Wi-Fi. It kept kicking us off! The grounds have overgrown half dead trees, and are very dirty! We will never go back!!!

By on Nov 8, 2017

Review comment responded on Nov 11, 2017

Thank you for reaching out to us. We are sorry to hear the lapses in service, especially the condition of the hotel, the internet connection and the accommodations of your room at that time. Please know that we are striving to keep good quality of service in all aspects which is indicative to our standards and these have been shared to our management for further improvements. It is our hope that you will consider returning to stay with us again, so that we may have the opportunity to offer you an experience that is nothing less than excellent.

1

terrible night bug mare

Everyone

Recent a year, this hotel management became so poor. I have used this hotel for 5years. My guests stayed at this hotel complained their towels with strong laundry detergent smell. Sofas are old. They can't keep each room in regular conditions. One room is door lock malfunctioned, another room is bathroom peaked, still another is air conditioner broken. My friends stayed here in 5 rooms, and they all had serious room problems. They were bitten their whole bodied some bugs such as bedbugs, fleas, and spiders... finally they decided to move into other hotels.

By , from Fullerton on Oct 31, 2017

Review comment responded on Nov 2, 2017

Thank you for staying with us and I a happy to let you know that I am new general manager and trying to change how the hotel and clean and service is done here.

2

location was good but it's filthy

Everyone

We stayed here for the walking distance to Knottsberry Farm, and that was nice. We also enjoyed Midieval Times next door. But the keys didn't work, they would send you up to "try" them but every time we had to go back to the front desk and get help. So one guy is running all over the hotel letting people in. The ac didn't work on our first night. Our room was 85 degrees. Our first night the room was so dirty we wore shoes so our feet didn't turn black. I had to kill a bug that was crawling up my leg in the bathroom. We stayed in another room the second night and it was better, but the keys still didn't work. I did talk to costumer service and we to transfer to a new hotel and feel that we should have been reimbursed for the first night but since we booked through Orbitz, they nor the Raddison will compensate for this stay.

By on Oct 10, 2017

Review comment responded on Oct 12, 2017

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room Key and dirty. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards. I am the new General Manager and I am working with my staff about clean the hotel up.

3

close to knott's berry farm

Everyone

Love the location of the hotel but unfortunately the hotel was very run down. None of the room keys worked so everytime we needed to get into our room we had to ask the front desk to open our door. The air conditioner was leaking water. Needs to be renovated asap!

By , from Lake Havasu, AZ on Sep 11, 2017

Review comment responded on Sep 14, 2017

Thank you for staying with us and we are renovated the hotel and should be done in the next few months. I am sorry the A/C unit leaked on during your stay with us.

3

nice location and staff was very nice.

Everyone

The room seemed a little muggy at times and we had issues with the wifi and TV. The staff was very nice and quick to help with any issues. The pool was not heated.

By on Sep 7, 2017

Review comment responded on Sep 15, 2017

Thank you for staying with us and happy to see my staff took care of all your needs when asked of them. I am looking to increases the band with of the Wifi