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Anaheim Portofino Inn and Suites

3.0 out of 5.0

Recent guest reviews

Everything was great from the first interaction to the last. Parking validated. Walked to Disneyland so no parking fees. Just great experience

Hotel is conveniently located to park. Kids suite easily accommodated 5 of us and the CVS store next door is great for anything we forgot to take. Friendly staff and clean, quiet room. Great value too!

This is a great hotel and the staff is really friendly. Our recent trip had us in a family suite. Our particular suite had a bunk bed, fold out couch and a king bed. It was roomy enough for 5 of us.

The room was horrible, there was gum stuck on the wall, the carpets and apolstery were so dirty I was afraid to walk in my socks on it. It has a horrible stench to it and I felt like the bathroom was going to give me some kind of disease. I have stayed in worse hotels, but for a hotel this close to Disneyland I expected it to be much cleaner as there are more people that would be coming and going and I would have thought that the hotel would have cared more about the cleanliness of where their guests sleep!

This hotel was a great night stay. The staff at the front was extremely informative and with a really nice, upbeat, and pleasant attitude. My family and loved that it was such a great price along with the location being right across from our destination come morning.

The kids suite was perfect for our family. A continental breakfast would have been nice, but we brought our own food and used the in-room refrigerator and microwave. The staff was great and the room and facilities were always very clean.

Great location. Our room was clean and comfy. The staff was great. We bought our tickets at the hotel to save us some time.

We booked hotel for Disneyland trip and need microwave for stay. We did put a request for microwave upfront. On Check in, they did not know about that request. I asked them to look at the original request and hotel staff agreed to provide the microwave. But microwave did not arrive even after repeated reminders, and finally after 3-4 retries they finally gave me microwave. In room, we discovered that central heater is not working and only blowing cold air. I asked Front desk and they told me that boiler is broken. They gave me a portable heater. I assumed this must be priority for them, but it was not fixed for our 4 days stay. They maintained a list of rooms having portable heater so it must be going on for long. On third day of stay, the roof in bathroom started leaking water. They fixed it as same day I told about the problem. Overall I would not stay in this hotel again nor recommend it.

The king room is very big and nice! Good distance walk to Disney. A continental breakfast would be nice.

Having the bunkbeds in the extra room was amazing! Everyibe was comfortable, both rooms had their own TV. Room came with a refrigerator and a microwave which was a plus! Very close to Disneyland , walking distance. The only thing that was not good was the shuttle service. Make sure they don't charge you for children. We weren't asked? And the shuttle bus ran every half hour sometime didn't run at all. But overall our experience was great!

Staff is great Room needs to be updated but close to Disney

Always a nice stay at the Portofino. Had trouble with our thermostat one of the nights. Didn't expect a discount but bam we got one for the trouble. Thanks

Perfect for family. We stayed at kids suite, spacious! Walking distance to Disney! Next to CVS so convenient store, the gift shop is awesome! We got my niece Mickey headband for $5.99 , inside Disney price is $19.99 and up!

Needed a room on short notice. The king suite was spacious and very accommodating. It has sliding doors to seperate the bedroom from the very large living room area. Would definitely stay again. The staff was very friendly.

This hotel was great! My only complaints are the walls werent thick enough. My friends and I needed to get to bed early for a race the next morning, but the people in the rooms around and above us were loud, which isnt the hotels fault. But for the price and location, this hotel is great!

The first day there was shower curtain and I went to the front desk to ask from one and they told me I will send someone in 1/2 hour. The curtain never came. The next day I had to go and ask for a shower again and finally got one but no clean towels.

While there a guest accidentally threw away their Disney tickets. The staff went out to the dumpster and dug through the trash until they found the missing tickets. That is hospitality at its finest. They didnt have to, but they did. Kudos to those two staff memebers. I am remiss in that I did nit get their names, god people!

After much research of Disney hotels I chose this hotel based on the room layout and the location. The staff were very helpful and friendly. We loved that we could walk to the Disney parks everyday and the CVS next door was very convenient. I was excited to have a room with bunk beds and a pull out couch since we have 3 children. I was not expecting anything fancy, but I was pretty disappointed at how run down and dirty our room was. It is in a desperate need of an update. The sheets on the couch bed did not look like they had been changed so I got new ones from the front desk. The comforters on the bunk beds were also dirty. Our mattress was very uncomfortable, but luckily we were so tired every day it was not an issue. I would stay in this hotel again if they did a renovation otherwise I would stay at the Springhill Suites which is right next door and brand new.

1831 S Harbor Blvd Anaheim CA

Located in Disneyland - Anaheim within a short walk of Disney California Adventure® Park, Anaheim Portofino Inn and Suites is within a mile (2 km) of other popular sights such as Disneyland®. This 190-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking. Located centrally in Anaheim, it's also close to Downtown Disney® District and Crystal Cathedral.


Anaheim Portofino Inn and Suites's 190 rooms are air-conditioned and provide refrigerators, coffee makers, and phones. 37-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries. Ironing boards are also standard.

Rooms


At Anaheim Portofino Inn and Suites, guests enjoy an outdoor pool, a fitness center, and a spa tub. There's free parking and an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, a 24-hour business center, and a computer station.

Property features

Room options

Suite, 2 Bedrooms (Kids)

King 1 | Sleeps 6

Deluxe Room, 2 Queen Beds, Accessible (Roll In Shower)

Queen 2 | Sleeps 4

Suite (w/ French Door to Parlor)

King 1 | Sleeps 5

Guest reviews for Anaheim Portofino Inn and Suites

Everyone (31) Couples (28) Business (15) Family (168) Friends (13) Other (5)
5

walking distance to disneyland

Everyone

Everything was great from the first interaction to the last. Parking validated. Walked to Disneyland so no parking fees. Just great experience

By , from e on May 16, 2017

4

stay here often .

Everyone

Hotel is conveniently located to park. Kids suite easily accommodated 5 of us and the CVS store next door is great for anything we forgot to take. Friendly staff and clean, quiet room. Great value too!

By , from Roseville Ca on Apr 19, 2017

3

family suites

Families

This is a great hotel and the staff is really friendly. Our recent trip had us in a family suite. Our particular suite had a bunk bed, fold out couch and a king bed. It was roomy enough for 5 of us.

By on Apr 6, 2017

1
Everyone

The room was horrible, there was gum stuck on the wall, the carpets and apolstery were so dirty I was afraid to walk in my socks on it. It has a horrible stench to it and I felt like the bathroom was going to give me some kind of disease. I have stayed in worse hotels, but for a hotel this close to Disneyland I expected it to be much cleaner as there are more people that would be coming and going and I would have thought that the hotel would have cared more about the cleanliness of where their guests sleep!

By on Apr 5, 2017

4

nice & close to disneyland

Everyone

This hotel was a great night stay. The staff at the front was extremely informative and with a really nice, upbeat, and pleasant attitude. My family and loved that it was such a great price along with the location being right across from our destination come morning.

By on Apr 4, 2017

5

easy walk to disneyland

Everyone

The kids suite was perfect for our family. A continental breakfast would have been nice, but we brought our own food and used the in-room refrigerator and microwave. The staff was great and the room and facilities were always very clean.

By , from Albany, Oregon on Apr 1, 2017

5

great location

Everyone

Great location. Our room was clean and comfy. The staff was great. We bought our tickets at the hotel to save us some time.

By , from san francisco on Mar 5, 2017

2

too many problems

Everyone

We booked hotel for Disneyland trip and need microwave for stay. We did put a request for microwave upfront. On Check in, they did not know about that request. I asked them to look at the original request and hotel staff agreed to provide the microwave. But microwave did not arrive even after repeated reminders, and finally after 3-4 retries they finally gave me microwave. In room, we discovered that central heater is not working and only blowing cold air. I asked Front desk and they told me that boiler is broken. They gave me a portable heater. I assumed this must be priority for them, but it was not fixed for our 4 days stay. They maintained a list of rooms having portable heater so it must be going on for long. On third day of stay, the roof in bathroom started leaking water. They fixed it as same day I told about the problem. Overall I would not stay in this hotel again nor recommend it.

By , from San Jose on Feb 26, 2017

4

good walking distance to disney

Everyone

The king room is very big and nice! Good distance walk to Disney. A continental breakfast would be nice.

By on Feb 25, 2017

5

perfect

Everyone

Having the bunkbeds in the extra room was amazing! Everyibe was comfortable, both rooms had their own TV. Room came with a refrigerator and a microwave which was a plus! Very close to Disneyland , walking distance. The only thing that was not good was the shuttle service. Make sure they don't charge you for children. We weren't asked? And the shuttle bus ran every half hour sometime didn't run at all. But overall our experience was great!

By on Feb 18, 2017