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Anaheim Portofino Inn and Suites

3.0 out of 5.0

Recent guest reviews

I stayed at the hotel for 4 nights last week. This was my third time staying here. The room was much cleaner than my last visit. That was one of the reasons I almost didn't go back. But I do like that it's walking distance. The staff was not bad. There were 3 employees and 2 of them were nice. We used the pool but it is very small.

Stayed at Portofino more than three times and always have the best service

This is our 2nd time staying here. We love that it's walking distance to Disneyland! Bed was comfy & the refrigerator is really nice.

The location is great with walking distance to Disneyland, plenty of restaurants in the area for dinning. The only complaint for the hotel room was the initial smell of the room, can't really describe, maybe old carpet smell? but once I opened the room window and let fresh air in the smell was not as strong. But otherwise great hotel, pool was small but kids enjoyed it. I would recommend if location is key to your stay.

It's nice to stay close to Disneyland and walk. The staff was very nice can't complain. The only think is the room's needs to be updated only.

We've stayed here before. It's a very spacious room, clean and quiet. Very close to disneyland. Nice experience.

This hotel has nothing but a room. Free Wi-fi never worked, no microwave in room, had to go out of room in my pajamas, go to 1st floor in a room to use a microwave just to heat up oatmeal for my son. No lounge, no bar, no food, no snack shop. Had to walk next door to Sheraton for lounge and bar and food. For price, I expected st least room service, somewhere to eat. Nothing! Left and went across to Red Lion which actually was cheaper and had all the above mentioned. I'd recommend however for a little more money, the Sheraton next to the Portofino which had an awesome lounge, food, food/gift shop. Or stay at Red Lion, across street from Portofino and hang out at the nicer Sheraton Lounge.

Stay here for the price and convenience. It's nothing special (our comforter was stained, stains on the walls, parking is free but difficult to find, the pool is very small). If you don't plan on spending much time in your room, this is a decent choice.

We stayed in a suite with bunk beds with 3 kids 4,5, and 18 months. The kids were excited about the bunks. We asked for a crib in the room and it took a long time to arrive. If they give a choice between a crib and a pack and play, pick the pack & play. The crib is squeaky! The room was clean and worked for sleeping close to Disneyland. The parking situation is less than perfect, but if you are planning on leaving the car where you park and walking to DL, you shouldn't have a problem.

Everything was great from the first interaction to the last. Parking validated. Walked to Disneyland so no parking fees. Just great experience

Hotel is conveniently located to park. Kids suite easily accommodated 5 of us and the CVS store next door is great for anything we forgot to take. Friendly staff and clean, quiet room. Great value too!

This is a great hotel and the staff is really friendly. Our recent trip had us in a family suite. Our particular suite had a bunk bed, fold out couch and a king bed. It was roomy enough for 5 of us.

The room was horrible, there was gum stuck on the wall, the carpets and apolstery were so dirty I was afraid to walk in my socks on it. It has a horrible stench to it and I felt like the bathroom was going to give me some kind of disease. I have stayed in worse hotels, but for a hotel this close to Disneyland I expected it to be much cleaner as there are more people that would be coming and going and I would have thought that the hotel would have cared more about the cleanliness of where their guests sleep!

This hotel was a great night stay. The staff at the front was extremely informative and with a really nice, upbeat, and pleasant attitude. My family and loved that it was such a great price along with the location being right across from our destination come morning.

The kids suite was perfect for our family. A continental breakfast would have been nice, but we brought our own food and used the in-room refrigerator and microwave. The staff was great and the room and facilities were always very clean.

Great location. Our room was clean and comfy. The staff was great. We bought our tickets at the hotel to save us some time.

We booked hotel for Disneyland trip and need microwave for stay. We did put a request for microwave upfront. On Check in, they did not know about that request. I asked them to look at the original request and hotel staff agreed to provide the microwave. But microwave did not arrive even after repeated reminders, and finally after 3-4 retries they finally gave me microwave. In room, we discovered that central heater is not working and only blowing cold air. I asked Front desk and they told me that boiler is broken. They gave me a portable heater. I assumed this must be priority for them, but it was not fixed for our 4 days stay. They maintained a list of rooms having portable heater so it must be going on for long. On third day of stay, the roof in bathroom started leaking water. They fixed it as same day I told about the problem. Overall I would not stay in this hotel again nor recommend it.

The king room is very big and nice! Good distance walk to Disney. A continental breakfast would be nice.

Having the bunkbeds in the extra room was amazing! Everyibe was comfortable, both rooms had their own TV. Room came with a refrigerator and a microwave which was a plus! Very close to Disneyland , walking distance. The only thing that was not good was the shuttle service. Make sure they don't charge you for children. We weren't asked? And the shuttle bus ran every half hour sometime didn't run at all. But overall our experience was great!

Staff is great Room needs to be updated but close to Disney

Room options

Deluxe Room, 2 Queen Beds

Queen 2 | Sleeps 4

Suite, 2 Bedrooms (Kids)

King 1 | Sleeps 6

Suite, 1 King Bed with Sofa bed (Sleeps 4 / French Door to Parlor)

King 1 | Sleeps 4

Guest reviews for Anaheim Portofino Inn and Suites

Everyone (40) Couples (28) Business (15) Family (168) Friends (13) Other (5)
3

walking distance to disneyland

Everyone

I stayed at the hotel for 4 nights last week. This was my third time staying here. The room was much cleaner than my last visit. That was one of the reasons I almost didn't go back. But I do like that it's walking distance. The staff was not bad. There were 3 employees and 2 of them were nice. We used the pool but it is very small.

By , from San Francisco, CA on Aug 23, 2017

5

my family is disney's vacation

Everyone

Stayed at Portofino more than three times and always have the best service

By on Aug 18, 2017

4

close to disneyland

Everyone

This is our 2nd time staying here. We love that it's walking distance to Disneyland! Bed was comfy & the refrigerator is really nice.

By on Aug 17, 2017

4

excellent location

Everyone

The location is great with walking distance to Disneyland, plenty of restaurants in the area for dinning. The only complaint for the hotel room was the initial smell of the room, can't really describe, maybe old carpet smell? but once I opened the room window and let fresh air in the smell was not as strong. But otherwise great hotel, pool was small but kids enjoyed it. I would recommend if location is key to your stay.

By , from Yakima, WA on Aug 14, 2017

4

nice hotel close to the disneyland

Everyone

It's nice to stay close to Disneyland and walk. The staff was very nice can't complain. The only think is the room's needs to be updated only.

By , from Palo Alto on Aug 13, 2017

Review comment responded on Sep 1, 2017

Thank you for the kind comments about our hotel

4

great location to disneyland

Everyone

We've stayed here before. It's a very spacious room, clean and quiet. Very close to disneyland. Nice experience.

By on Jul 20, 2017

2

disappointed

Everyone

This hotel has nothing but a room. Free Wi-fi never worked, no microwave in room, had to go out of room in my pajamas, go to 1st floor in a room to use a microwave just to heat up oatmeal for my son. No lounge, no bar, no food, no snack shop. Had to walk next door to Sheraton for lounge and bar and food. For price, I expected st least room service, somewhere to eat. Nothing! Left and went across to Red Lion which actually was cheaper and had all the above mentioned. I'd recommend however for a little more money, the Sheraton next to the Portofino which had an awesome lounge, food, food/gift shop. Or stay at Red Lion, across street from Portofino and hang out at the nicer Sheraton Lounge.

By , from New York on Jul 5, 2017

3

convenient to the parks, decent value.

Everyone

Stay here for the price and convenience. It's nothing special (our comforter was stained, stains on the walls, parking is free but difficult to find, the pool is very small). If you don't plan on spending much time in your room, this is a decent choice.

By on Jul 1, 2017

4

great for family vacation, close to disneyland

Everyone

We stayed in a suite with bunk beds with 3 kids 4,5, and 18 months. The kids were excited about the bunks. We asked for a crib in the room and it took a long time to arrive. If they give a choice between a crib and a pack and play, pick the pack & play. The crib is squeaky! The room was clean and worked for sleeping close to Disneyland. The parking situation is less than perfect, but if you are planning on leaving the car where you park and walking to DL, you shouldn't have a problem.

By , from Southern California on May 24, 2017

5

walking distance to disneyland

Everyone

Everything was great from the first interaction to the last. Parking validated. Walked to Disneyland so no parking fees. Just great experience

By , from e on May 16, 2017