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Best Western Plus Kelly Inn

2.5 out of 5.0

Recent guest reviews

This hotel was perfect for what we needed it for. We traveled with a 9 month old and our double queen room had ample space for her to crawl around and play, and a great area for the pack & play. Room and facility was clean and a great price. We wish there would have been a Continental breakfast, but there were plenty of breakfast (and coffee) places nearby, so there was never a lack of food :-) Would stay again.

The room was comfortable, clean and well maintained. We were just passing through and did not need much more than a place to sleep.

The hotel was AWESOME. Kids loved the swimming pool area, didnt want to leave. Beds were comfortable

Great overnight stay for family visiting the area for graduation.

Our stay was comfortable and the place was quiet. Would recommend for families and for business. We will remember this place for the next time we travel across country.

The pool is perfect for those with children, esp younger children. It is shallow with a lot of fun activities for the kids.

All our needs were met! So nice it's a pet friendly hotel!

The bed was extremely comfortable. The hotel was very nice and the room was very nice. Only downside is I requested a wheelchair accessible room but they said they hadn't received the request. Only after calling orbi tz did they finally see the wheelchair accessible request. Of course by this time all their wheelchair accessible rooms were full. They did try to make it right by bringing me a shower chair but it didn't fit in the tub. Oh well, they tried. Next time I will call the hotel to confirm a wheelchair accessible room when booking through orbi tz. Also, the hotel is right off the interstate interchange so it's fairly easy to get somewhere even though it isn't on top of a main attraction such as downtown or the airport.

Overall, great place to take the family. Perfect size pool for small children & comfy beds! I just wish I would have realized breakfast wasn't included.

Overall. ... staff was great. Very courteous and helpful. Always friendly. Room was clean. A little small, for the price. Perkins and staff. .. great! :) pool was okay. Would be best during the week when less people are there. Didn't take much to fill up. Though the imbibing by some was less than desirable, with so many kids around.... though that was no fault of the hotel, other than maybe they should have staff peek in on the pool activities every so often on the weekends.

The hotel was undergoing some remodeling when we arrived for our 3 night stay but it didn't hamper our experience. We traveled with 2 kids (5 and 7) and they had such a great time. The pool area is absolutely perfect for little kids, it's heated ( a very nice warm temperature) and the slides and it being shallow water were so much fun for them. My only complaint and let it be known, it was not a hotel issue but rather a guest issue was that on one day we were there, there were 2 birthday parties going on in the pool area. There were kids everywhere and the majority of the adults that should have been supervising their kiddos in the pool were outside on the patio smoking and drinking beer. I was very upset by this b/c i would never leave my kids in a pool alone, shallow or not. A no alcohol policy would be nice to have enforced in the patio and pool area. Other than that our stay was fantastic. We loved having Perkins attached to the hotel as well. I had a chocolate malt every night before bed..lol Location is easy to gain highway access and it was not noisy at all.

It appeared the hotel was in the midst of a remodel in the communal areas, yet what I could tell had been updated still didn't look that great. It was definitely in a state of transition. Fortunately our room was adequate for the rate we received ($105 with tax). The bed was comfortable, the furnishings were fine and it felt clean enough. I was surprised by the exposed areas of the hotel - a manager's office door was open (the inside looked terrible), the laundry facility was open (not really something you want to see), a closet with vacuum cleaners was open, exterior corners of the hotel had various pieces of wood and scraps. All these gave an unprofessional impression. The ventilation in the hallways was poor and the elevators were extremely slow. My five year old son enjoyed the pool The two slides were perfectly sized for him. I was somewhat grossed out sitting in the pool area. Lots of standing water (which was very slippery - my son actually fell and scratched himself up and I saw multiple other children fall, as well), clumps of hair, debris, poor lighting. There were multiple birthday parties going on with large groups of kids which was odd to me. People brining in pizza and cake, etc. The hotel's picture of the pool facility make it look nicer than it is. We have stayed at another Best Western Plus property in Minneapolis that we really enjoy - I would not put these two properties on the same level at all. I'm comfortable with the value received for the amount we paid. I know we could have paid double and stayed somewhere nicer. I think our experience would have been marginally better if the "updates" were completed. For our needs it was the right price for us. I was just glad we only had a few hours there and then were on our way. I would not stay there again.

I was very pleased with this place, the only problem was that they are remodeling the lobby and the rooms look a little outdated. However, the room was very clean and the beds are great. i will stay there again went traveling through.

We had a good experience! The pool area was very kid friendly but on the down side the do need an adult pool. The adults could not enjoy themselves much in the pool for.it being so shallow and the only thing adults had was the hot tub which was swormed with.kids also.! On the other hand our over night stay was great and.we slept like babies :)

This is the second time we have stayed at this hotel and both times it was great. What we love most is the pool. We have young kids and the pool was perfect for them. THey had so much fun. We will be back again. Thanks

This hotel could use a makeover from top to bottom.

Restaurant attached is a Perkins. No complimentary breakfast, although they give 10% off hotel guests. Rooms are very nice and roomy. Was convenient to where I had business.

We traveled with another family and both families had a great time! This is our 2nd time there and plan on making it a yearly thing.

Pool was the main attraction for us - our boys are young and were able to enjoy the frog slide/raft floats. The pool did seem pretty busy most of the day - I think that some families just paid to use the pool area, not staying at the hotel. The room was clean, nice amenities. Hotel staff were very friendly, helpful. Perkins is attached to the hotel and you get 10% discount off your meal - a nice option. The hotel is about 15 minutes from the zoo - easy to get there.

Staff extremely friendly and hotel clean! Wish they offered continental breakfast but all in all was very great value for the cost.

Room options

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

King 1 | Sleeps 2

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Microwave (with Sofabed)

King 1 | Sleeps 4

Standard Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Accessible, Bathtub

Queen 2 | Sleeps 4

Guest reviews for Best Western Plus Kelly Inn

Couples (6) Business (5) Family (27)
4

great stay!

Families

This hotel was perfect for what we needed it for. We traveled with a 9 month old and our double queen room had ample space for her to crawl around and play, and a great area for the pack & play. Room and facility was clean and a great price. We wish there would have been a Continental breakfast, but there were plenty of breakfast (and coffee) places nearby, so there was never a lack of food :-) Would stay again.

By on Sep 28, 2015

5

fine

Couples

The room was comfortable, clean and well maintained. We were just passing through and did not need much more than a place to sleep.

By on Aug 13, 2015

5

fantastic vacation

Families

The hotel was AWESOME. Kids loved the swimming pool area, didnt want to leave. Beds were comfortable

By on Jul 3, 2015

4

graduation visit.

Families

Great overnight stay for family visiting the area for graduation.

By on May 28, 2015

4

road trip with 4yr old and 6 month old kids

Families

Our stay was comfortable and the place was quiet. Would recommend for families and for business. We will remember this place for the next time we travel across country.

By on May 12, 2015

5

great pool

Families

The pool is perfect for those with children, esp younger children. It is shallow with a lot of fun activities for the kids.

By on Apr 6, 2015

5

great hotel stay!

Families

All our needs were met! So nice it's a pet friendly hotel!

By on Jan 12, 2015

5

modern and clean

Couples

The bed was extremely comfortable. The hotel was very nice and the room was very nice. Only downside is I requested a wheelchair accessible room but they said they hadn't received the request. Only after calling orbi tz did they finally see the wheelchair accessible request. Of course by this time all their wheelchair accessible rooms were full. They did try to make it right by bringing me a shower chair but it didn't fit in the tub. Oh well, they tried. Next time I will call the hotel to confirm a wheelchair accessible room when booking through orbi tz. Also, the hotel is right off the interstate interchange so it's fairly easy to get somewhere even though it isn't on top of a main attraction such as downtown or the airport.

By on Oct 22, 2014

4

nice trip but no breakfast included!

Families

Overall, great place to take the family. Perfect size pool for small children & comfy beds! I just wish I would have realized breakfast wasn't included.

By on Aug 15, 2014

4

not bad. a little pricier than others.

Families

Overall. ... staff was great. Very courteous and helpful. Always friendly. Room was clean. A little small, for the price. Perkins and staff. .. great! :) pool was okay. Would be best during the week when less people are there. Didn't take much to fill up. Though the imbibing by some was less than desirable, with so many kids around.... though that was no fault of the hotel, other than maybe they should have staff peek in on the pool activities every so often on the weekends.

By on Jul 23, 2014