6/10 Aceptable
Brent M.
27 mar. 2025
Vacasa is not good
The hot tub was part of the reason we booked this cabin and it was half full with dirty water. We complained about it and they came the next day to fill up the tub but didn’t drain it or clean it so the hot tub was still full of gross green water that had discolored foam when you turned on the jets. The pool table was unusable due to the pool sticks not having any tips. As far as cleanliness there were dead ladybugs on the window sills and dust webs on the ceiling in the kitchen towards the stove. The microwave had a lot of dust on top of it with a couple dead ants. The door by the fridge going outside if the door was locked you could just shake the handle and the sliding door would unlock. I do not like to leave poor reviews but this was warranted. We wanted a partial refund due to the gross and unuseable hot tub and Vacasa would not oblige. I won’t be booking through anything Vacasa again and neither will my friends or family. They basically just brushed off all the issues associated with the property.
Brent M.
Se hospedó 3 noches en marzo de 2025