The employees are very helpful but place is not good.
Checked takes time, on Checking out- staff is fast and polite. Our terrible experience is OUR DOOR can not be OPEN with our card keys, reported to staff, he used master key and still can not OPEN it. Then he called someone to open it but takes time, maybe hours, we need to change clothes but our things is inside the room, we are already hungry, so we just left the property. When we were back few hours after, staff need to report the incident, and need to open the door manually. It was terrible, when our room was opened, we need to transfer to another room, making it uncomfortable for us, changing and transferring room.
Bad place. Room stinks.
Heater didn’t work.
This place is an absolutely the worst place I have ever stayed. I have stayed in many hotels from various states to Europe and Asia but this one is a different animal. The place I booked for 4 days, for $137 a night with taxes is located in a ghetto, that is infested with crimes and urine smelly road. Nothing looks pleasant in outside and all of that is also found inside the hotel room I rented. The blankets are burned with someone smoking cigarettes, the sheets are nasty, the towels are so overused that it has no traction to dry yourself. The smell of the rest room won't allow you to sleep at night. To top it off, the noise outside that restroom window coming from the outside is second to none. You can say goodbye to any peaceful sleep at night. Under the beds, the amount of trash and dead roaches is unbelievable. I asked them to change the trash, and they didn't change. Even for a towel change, I have to go ask the front desk people. The complimentary breakfast they said they offered did not exist. They put a small coffee pot with sugars and hand delivered one piece of disgusting snack, mine was chocolate bar as a breakfast. Is that really all worth it for $137 a night? No one should be paying for that place anything more than 25$ at the most. Nothing feels safe in the area. The urine and cigarette smell in the inside and outside is absolutely unbearable to someone who wants to enjoy a nice gate away form work or families. Please avoid this place at all costs. See the pics.
Property charges an extra $$$ per night when you check in. Thus, the price that you thought that you had agreed to was false. This is a false, misleading and deceptive business practice engaged in by both Orbitz and the property.
The worse motel ever, a lot of noise all the time, really bad customer services.
Great value, good location, staff pretty good, place was not clean, had to change rooms due to smell, people living in rooms long term, crazy loud till 330am. If your in a pinch for a cheap room you’d be ok.
The WORST hotel experience I have ever had! Not only do they charge you extra fee per night, the room was also filthy and nasty with dead and live cockroaches, dirty bed sheets, and broken lights and A/C. We cancelled our reservation upon arrival and filed complaints to orbitz but they did not offer any refund due to “hotel policy”. I used to have good experiences booking through Orbits but this time has true Lu disappointed me!
Stayed here night before my flight.staff was really nice. Enjoyed they had morning coffee.
The inn was very conveniently located. The structural condition of the room and building was terrible. The rooms were dirty, the walls need some good TLC and the floors were squeaky. Also, the room was not soundproof.
Staff very friendly and quick Parking was a bit of an issue
dirty, marijuana smoker at your door. your whole family will get a free high from the second-hand marijuana smoke. The booking price is $105 per night, but when you get there the price is $150 per night. extra fee at last minutes before your check-in.
The front desk staff wasn't friendly. The wall were very thin, and could hear noise from neighboring rooms late at night. The bathroom vanity/sink and toilet needs an upgrade.
The property was not as cleaned and neither was the room. You can hear your neighbors next door. Not enough outlets in the room. The cost was well over what the value of the room should of been. WiFi did not work at all. On the flip side, the parking lot was well lit and juice, coffee and cereal was ok along with bread slices. Good location by Lake Merritt except for the homelessness encampment right across the way. Price should definitely be less than what I paid for sure! Hope this review helps.
I had a bit traumatic experience here. I checked out within 10 minutes. Please refund my money. I'll be happy to provide more details.
Located in Merritt within a 5-minute walk of Lake Merritt, Americas Best Value Inn Oakland Lake Merritt is within a 15-minute stroll of Oakland Museum of California. This 70-room motel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free on-the-go breakfast, served on weekends from 7:30 AM to 8:30 AM.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Other amenities include refrigerators, microwaves, and free local calls. Change of towels is available on request.
Americas Best Value Inn Oakland Lake Merritt features free WiFi in public areas and a vending machine. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready.
The employees are very helpful but place is not good.
Checked takes time, on Checking out- staff is fast and polite. Our terrible experience is OUR DOOR can not be OPEN with our card keys, reported to staff, he used master key and still can not OPEN it. Then he called someone to open it but takes time, maybe hours, we need to change clothes but our things is inside the room, we are already hungry, so we just left the property. When we were back few hours after, staff need to report the incident, and need to open the door manually. It was terrible, when our room was opened, we need to transfer to another room, making it uncomfortable for us, changing and transferring room.
Dear, Imeda.We are very sorry what happened to you here, but it was an issue with the electronic door key system, the card reader was not reading the key. Thank you for staying at our motel and for leaving your review.
HI, dear Syed!Thank you for leaving a comment and review, we look forward to serving you again soon. Your business is always appreciated.abvi Oakland
Bad place. Room stinks.
Hi Andrew, Sorry to hear about what you feel at our property, Cleanliness is our prime concern, we apologies to you and assure you that we will increase our focus on cleaning and safety. Thank You for your sharing.
Heater didn’t work.
Dear Guest! We are really sorry for the inconvenience you had. We will work harder for future.
This place is an absolutely the worst place I have ever stayed. I have stayed in many hotels from various states to Europe and Asia but this one is a different animal. The place I booked for 4 days, for $137 a night with taxes is located in a ghetto, that is infested with crimes and urine smelly road. Nothing looks pleasant in outside and all of that is also found inside the hotel room I rented. The blankets are burned with someone smoking cigarettes, the sheets are nasty, the towels are so overused that it has no traction to dry yourself. The smell of the rest room won't allow you to sleep at night. To top it off, the noise outside that restroom window coming from the outside is second to none. You can say goodbye to any peaceful sleep at night. Under the beds, the amount of trash and dead roaches is unbelievable. I asked them to change the trash, and they didn't change. Even for a towel change, I have to go ask the front desk people. The complimentary breakfast they said they offered did not exist. They put a small coffee pot with sugars and hand delivered one piece of disgusting snack, mine was chocolate bar as a breakfast. Is that really all worth it for $137 a night? No one should be paying for that place anything more than 25$ at the most. Nothing feels safe in the area. The urine and cigarette smell in the inside and outside is absolutely unbearable to someone who wants to enjoy a nice gate away form work or families. Please avoid this place at all costs. See the pics.
Dear Traveler ! we sincerely apologize for the inconvenience you had experience ! we will work hard for future to fix the issues.
Property charges an extra $$$ per night when you check in. Thus, the price that you thought that you had agreed to was false. This is a false, misleading and deceptive business practice engaged in by both Orbitz and the property.
Dear Traveler ! We appreciate your feedback, just for your information that in bay area every hotel has Destination and tourism fees.
The worse motel ever, a lot of noise all the time, really bad customer services.
Dear Guest ! we sincerely apologize for the experience you had. We will address your concern to our team. We definitely make you happy for your future stay with us.
Great value, good location, staff pretty good, place was not clean, had to change rooms due to smell, people living in rooms long term, crazy loud till 330am. If your in a pinch for a cheap room you’d be ok.
We appreciate you taking the time to share your concerns with us. Thank you for notifying us of your experience, and we hope to hear from you soon.
The WORST hotel experience I have ever had! Not only do they charge you extra fee per night, the room was also filthy and nasty with dead and live cockroaches, dirty bed sheets, and broken lights and A/C. We cancelled our reservation upon arrival and filed complaints to orbitz but they did not offer any refund due to “hotel policy”. I used to have good experiences booking through Orbits but this time has true Lu disappointed me!
We are disheartened to read your review. Cleanliness is not something we want to have issues in and we are sorry our efforts were not great. In addition, our location is normally regarded as being in a safe area and we will take a look into your concerns moving forward. We hope to have another chance to change your perceptions and we wish you the best along your way.
Dear Guest,We are sorry you had this experience here with us, thank you are taking the time to leave a rating and review, your business is always appreciated.ABVI Oakland