Skip to main content
Beginning of main content

Sheraton Waikiki

4.0 out of 5.0

Recent guest reviews

Great location with easy access to the beach and shops! Also, the infinity pool was amazing. Rooms are just ok and really need updating, but everything is clean.

It's a nice hotel at a reasonable rate in Waikiki.

Nice Hotel. Conveniently located to beach and shopping.

ants in the room and the bathroom sink would not drain.

Centrally located hotel right next to the beach. Liked the amenities as well!

The hotel is was on strike during our stay. I would of liked to of been notified prior to my arrival.. it didn’t really bother my vacation much since the hotel had towels and water etc on each floor outside the elevator.. the hotel over all was nice and within walking distance to all the shopping and plenty of food places.. would recommend for sure. We just had bad timing. Lol

Hotel employee was on strike, there was no one there, we had to do everything ourselves, will never come back here again

Beautiful hotel close to ocean and the pools are beautiful!

Nice and convenient oceanfront hotel, also family friendly. Had great kid pools with water slide. It was crowded since we were there during summer vacation.

Great location for beach access and shopping but the rooms need to be updated.

Nice hotel close to the beach. The Infinity pool was really cool; my kids loved it

Magical! Our vacation was a dream come true, and our hotel added to the amazing experience. Beautiful views. Amazing pool. Attentive staff.

Had a great say the staff was awesome! Mahina was the best concierge ever, thank you all!

I had a wonderful 4 night stay with my young niece and nephew at the beautiful Sheraton Wakiki. I would definitely recommend it and would consider staying their again on our next trip. A plus is that they have incorporated some great technology features. Upon check in you are issued a wrist band that you will wear throughout your stay -- and which also unlocks your door as well as identifies you as a guest at their beautiful pool area. Many of their rooms have a lovely balcony! We found the staff to be extremely courteous and helpful. Although the concierge seemed a bit overwhelmed and was somewhat short with us. The hotel views are amazing and you are steps away from the beach. They have a lovely pool area for families but it can tend to get a bit crowded. If you wish to get a lounge chair -- you do have to go down when the pool opens at 8 a.m. to start your day. Otherwise it may sometimes be hard to find a chair later on. I would recommend paying the extra fee to reserve a lounge chair or cabana so you don't have to worry. The pool area is beautiful -- though it seems a tad smaller than you would imagine from the photos. There is one pool for families and one infinity pool for those over 18. The only one disturbing occurrence was an occurrence in the family pool which bothered my young nephew -- when a couple kept "making out" continually in the pool. I feel that they should have chosen the adult pool instead. The pool staff did nothing to stop them.

Great staff and beautiful views. Highly recommend the ocean view with diamond head.

Love the hotel but wish the rooms could be updated. Pool tile needs much attention. More food choices, lots of Asian food but not a lot of American choices. Rum Fire was closed for private events more than it was open. My resort fees were not adjusted for “things” I couldn’t use.

The Sheraton Waikiki is a good hotel with friendly staff and lot of fun things to do. The views from my room were amazing and the hotel is very clean. My only issue is the food was too damn expensive. I paid an average of $40 for each meal I bought in the hotel (breakfast buffet, in-room dinning). I think they should cut down a bit on their meals. I was forced to go out of the hotel to dine after a few days.

Bathroom small was bad. Room was clean. View was good. Swimming pool was very nice.

2255 Kalakaua Ave Honolulu HI

Hotel highlights

  • Walking distance to Royal Hawaiian Center and Waikiki Beach Walk
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Located in Waikiki, Sheraton Waikiki is adjacent to Royal Hawaiian Center and within a 5-minute walk of other popular sights like Waikiki Beach Walk. This 1636-room, 4-star hotel has 2 outdoor pools along with a full-service spa and 5 restaurants.


Dining

This hotel is home to 5 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start your day off with buffet breakfast, available for a fee.


Rooms

Guests can expect WiFi and a flat-screen TV with pay movies and a video-game console. The pillowtop bed provides a full night's sleep and the bathroom offers hair dryers. Other standard amenities include a lanai, a refrigerator, and a coffee maker.


Property features

Guests of Sheraton Waikiki have access to a full-service spa, 2 outdoor pools, and a children's pool. Parking is USD 35.00 per day (USD 45.00 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for USD 32.00 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this beach hotel include a health club, free WiFi in public areas, and a business center.

Room options

Deluxe Room, 1 King Bed, Oceanfront

King 1 | Sleeps 3

Deluxe Room, 2 Double Beds, Oceanfront

Full 2 | Sleeps 4

Luxury Room, Multiple Beds, Oceanfront

Full 3 | Sleeps 6

Club Suite, Business Lounge Access, Oceanfront (Malia Ocean Suite)

King 1 | Twin 1 | Sleeps 5

Guest reviews for Sheraton Waikiki

Everyone (44) Couples (165) Business (9) Family (99) Friends (26) Other (10)
4
Families

Great location with easy access to the beach and shops! Also, the infinity pool was amazing. Rooms are just ok and really need updating, but everything is clean.

By on Mar 12, 2019

Review comment responded on Mar 13, 2019

Aloha Valued Guest, Thank you for sharing about your stay at Sheraton Waikiki. We appreciate the generous remarks and are glad you enjoyed our hotel. We understand the importance of the details that make up a significant stay and are happy knowing our Infinity pool enhanced your visit with us. We hope to see you again soon. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

5
Everyone

It's a nice hotel at a reasonable rate in Waikiki.

By on Jan 31, 2019

Review comment responded on Jan 31, 2019

Thank you for choosing Sheraton Waikiki. We are dedicated to providing an outstanding experience for all of our guests, and we appreciate you mentioning what a great value our hotel offers. It was our pleasure hosting you, and we look forward to our next opportunity to provide you with another exceptional stay. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

5
Everyone

By on Jan 11, 2019

Review comment responded on Jan 22, 2019

Aloha Anonymous, Thank you for sharing about your stay at Sheraton Waikiki. We appreciate the generous remarks and are glad you enjoyed our hotel. We understand the importance of the details that make up a significant stay and are happy knowing we were able to exceed your expectations. We hope to see you again soon. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

5
Everyone

Nice Hotel. Conveniently located to beach and shopping.

By on Jan 3, 2019

Review comment responded on Jan 11, 2019

Mahalo for taking the time to provide us with your feedback on your stay with Sheraton Waikiki!

3
Everyone

ants in the room and the bathroom sink would not drain.

By on Dec 30, 2018

Review comment responded on Jan 11, 2019

Aloha, Thank you for providing us with your feedback. We're sorry to hear that this was your experience during your time here with us. I do hope that our engineering team may have been able to assist you while you were here.

5
Everyone

Centrally located hotel right next to the beach. Liked the amenities as well!

By on Dec 26, 2018

Review comment responded on Jan 11, 2019

Mahalo N. Flores! We're happy to know you enjoyed our convenient location oceanfront in Waikiki.

3
Everyone

By on Dec 13, 2018

3
Everyone

The hotel is was on strike during our stay. I would of liked to of been notified prior to my arrival.. it didn’t really bother my vacation much since the hotel had towels and water etc on each floor outside the elevator.. the hotel over all was nice and within walking distance to all the shopping and plenty of food places.. would recommend for sure. We just had bad timing. Lol

By on Dec 4, 2018

Review comment responded on Dec 17, 2018

Aloha! We truly appreciate the time you took to provide us with your feedback here on Expedia. We are happy to hear that overall you enjoyed your time with us and that honored to hear that you recommend our property. We look forward to the opportunity to welcome you back again soon!

1
Everyone

Hotel employee was on strike, there was no one there, we had to do everything ourselves, will never come back here again

By , from San Jose, california on Nov 2, 2018

Review comment responded on Nov 5, 2018

Aloha Phac, We are truly disappointed to have failed to provide you with the excellent stay at Sheraton Waikiki that you deserve. We do hope to have the opportunity to provide you with a better impression of our property, should your travel plans bring you back to Waikiki again in the future. Mahalo.

5
Everyone

Beautiful hotel close to ocean and the pools are beautiful!

By on Oct 9, 2018