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Candlewood Suites Virginia Beach/Norfolk

2.5 out of 5.0

Recent guest reviews

The housekeepers and staff always paid special attention to details on keeping the entire hotel and the room clean and fully stocked. I would like to recommend this Candlewood to anyone visiting the area.

This hotel was very clean and the staff was very professional.I would recommend your next to be at Candlewood suites Virginia beach.A special thanks to Sabrina Bracket for making sure my stay was pleasent.Thank you Sabrina you and your staff.

The operation manager is rude! Poor communication between staff and management! They claim to meet the expectations of their guest but they don't! I will never book here again! Surprised I didn't find a bed bug! SAVE YOUR MONEY

This hotel was just renovated and done well. The beds are comfortable. The front desk staff was awesome! The rooms are quite spacious. The hard surface floors were clean but sticky so we had to wear shoes. Probably the type of cleaning solution. They do not have daily housekeeping or breakfast but that did not bother us. The location is ok but still quite a drive to VA Beach during traffic hours.

This was a very very very nice hotel. We actually got an upgrade to our room because as I was booking the last room was taken. It was very nice of them to give us a King suite. Very clean, very nice. Friendly staff. Parking a little tight due to next door hotel, but otherwise a great stay. Will definitely stay here again.

My stay here at Candelwood has been an awesome experience. The staff here vis very friendly and made me feel as if I was home. Great service all around. The hotel is always clean. Quiet and peaceful. The hotel has always had my best interest in mind, and helped my stay here to be special.

This location is always my go to. The location is right off of 264 but you can't hear the traffic. It is nicely tucked away on a quiet street. The staff was awesome. I had some large trash that I didn't want to fill up the can out front and the girl told me "don't you worry about that, it's our job". Room was clean and well furnished. We asked for extra blanket, pillows and towels and it was handled quickly and professionally. They are in the midst of renovation but everything was still up to par. Thank you for the nice stay.

This hotel was very clean and the service was second to none. Sabrina, Tonya, Desiree, Vanessa and Dondago went out of their way everyday to make sure I had a great stay. They even remembered to wish me happy birthday. Looking forward to returning for another stay.

Sabrina Brackett, the manager was wonderful. The suites were nice, clean and smelled fresh. The room was a nice size (Queen Suite) for two adults. I am excited about staying again and trying out another suite. Considering I was suppose to stay at the Westin and due to bad customer service, I ended up over at Candlewood... GLAD I did!!!! I will be using Candlewood Suites from now own when I travel.

Can't get better than this hotel. Great customer service; always willing to assist, and always genuinely friendly. Stayed here three months and it was truly home away from home. Location is great because it's close to restaurants, shopping, movie theater and a short drive to the oceanfront.

Room options

Standard Room

Full 1 | Queen 1 | Sleeps 2

Studio Suite, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Studio Suite, Non Smoking

King 1 | Sleeps 2

Studio Suite, Accessible (Wheelchair)

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

77% of guests recommend this hotel

Total of 207 reviews