Candlewood Suites Virginia Beach/Norfolk2.5 out of 5.0
Recent guest reviews
I stayed at the Virginia Beach's Candlewood Suite from October 2016 until January 2018.From day 1, the whole entire staff made me feel as though I was part of the staff:Brian, Sabrina , Shana, Edmond, Don, Toriq, Tonya, Eric, Nicole, Tyeast, Ebony , Rebecca, Shaquonda and the housemen. The whole entire was professional, accommodating, and courtesy. I would highly recommend to anyone who plans on staying in Virginia Beach for a couple of days or a few months to choice the Virginia Beach's Candlewood Suites. You will not be disappointed!!! I already miss my new family.
This was our 1st stay at a Candlewood but certainly will not be our last. Upon checking in, the woman at the front desk-Vanessa-really gave an excellent first impression of the motel. She was friendly, courteous, and went out of her way to be helpful. We felt very welcomed. The room was spacious, very clean, and comfortable with all amenities provided that would be needed. Our stay here was very pleasurable.
Marijuana migraine Candlewood Suites Virginia Beach/Norfolk kicked back my review; gee wonder why!?! The highlighted section(s): sensitive content, contains inappropriate content No smoking means no pot! Reserved 2 rooms for Christmastime. Walk in after long drive first night to distinct smell of marijuana. I asked the front desk if pot is legal in Virginia...”no”. Keep in mind, this is a non-smoking facility. Took occupancy of second room next night & it wreaked of cigarette smoke. Housekeeping said it was from guest below who were heavy smokers. Made our daughter sick & we requested a room change. Informed front desk that we were going to switch hotels if the marijuana issue didn’t get resolved. It did, temporarily. Unfortunately a week later, night of the 30th, the lobby and stairwell once again wreaked of marijuana. Lady at front desk said she called the law. Not likely. It was like they knew who was smoking it but didn’t want to approach that person. The back door leading to the back patio was wide open & it was after 10 at night. They knew! Something is up at this hotel! We have stayed at Candlewood properties before & have never had this problem with cigarette smoke nor marijuana. DO NOT STAY HERE unless you want your clothes to smell like cigarettes and pot. Resubmit your review IHGCustomer CareIHG Rewards Club InterContinental InterContinental Hotels Group, PO Box 30321 Salt Lake City, Utah, 84130-0321, US
The room was a studio suite that was equipped for people to live there. There was silverware etc in the kitchen that was provided. We stayed there for the location, and it is conveniently located near shopping and restaurants. Also it is right off the interstate. We like to get breakfast so would not have chosen it if it hadn't been the best location for us.
This hotel was very nice and clean these people were nice I had a good time there. My room was very nice and big.Thank You it had a kitchen and cutlery. I travel much this hotel was nice i will come back to here.
Just stayed overnight at the hotel and it was very nice. The staff were very attentive and friendly when I checked in and the room was clean and spacious. I had an oversized King room and I enjoyed the space. It had a full kitchen the only thing it didn't have was an Oven.
The Hotel staff are amazing and the rooms are clean.I would recommend this place to all.The staff are super friendly and very accommodating to guest needs.As a seasoned traveler this hotel met all my expectations.
We had a corner king room. It was well laid out. Work/eating desk beside kitchenette with refrigerator and ice maker, 2 burner stove, microwave, dish washer... Bathroom was roomy. Bed was comfortable. Rooms cleaned once a week. Get fresh linens from front desk. Staff was friendly. Location close to Towns Center with restaurants and shopping.
I don’t get the negative reviews on this hotel on Trip Advisor. Now, I am very picky about where I stay. I like things a certain way and if I’m not happy I’m the first one down to the front desk. We had an awesome stay. From the time we checked in until we left we had no issues. The gentleman who checked us in was pleasant and quick. I asked for a top room in the corner where it’s quiet and we got just that. The room was spacious, very clean, stocked kitchen and nice big fridge (it was warm out and we like to load the fridge with water, iced tea etc. The bed was comfy. The bathroom was clean. The view was ok and the air conditioning was blasting ( we like it cold). There’s a small room downstairs for little items you may have forgotten or just a snack. The lobby was comfortable and every staff member either said good morning or good night. And they looked happy. Usually you either get ignored or grunted at in other hotels. Parking was a little sparse but we were able to squeeze in. My only gripe is the front door. You have to manually open it. When you’re trying to push luggage thru on a cart it’s very tight. It takes a team to work it. Also the hotel is minutes away from the Main Street where you can find just about anything. All in all a big thumbs up. When we are in the area we will definitely stay again. Job well done!
I stayed at this property with my family and the rooms were clean and spacious. The staff was outstanding and they always went above and beyond when we needed assistance. I Love this hotel and wonderful hospitality! Only about 15 min. to the beach without traffic.
- Free WiFi in rooms and public areas
- Free parking
- 24-hour fitness center
- 24-hour business center
Candlewood Suites Virginia Beach/Norfolk places you within a mile (2 km) of Virginia Beach Town Center and Sandler Center for the Performing Arts. This 83-room hotel welcomes guests with conveniences like a 24-hour fitness center, free in-room WiFi, and free self parking. In central Virginia Beach, the hotel is also close to Lynnhaven House and Virginia Beach Central Library.
The 83 air-conditioned rooms feature kitchens with refrigerators, microwaves, and dishwashers. Guests can enjoy cable TV and stay connected with free WiFi. Other standard amenities include coffee makers, free newspapers, and free local calls. Weekly housekeeping is available.
Guests of Candlewood Suites Virginia Beach/Norfolk enjoy a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. There's free parking and a free shopping center shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include laundry facilities, barbecue grills, and a gift shop.
Reviews from Trip Advisor
77% of guests recommend this hotelTotal of 217 reviews