Hotels with Free Parking in Newburgh, NY

"I booked a king-size room with a balcony and breakfast included through Expedia. The hotel gave me the room I booked, but the room was not functional. The air conditioning was not working, and there was no hair dryer in the room. Around two o’clock in the morning, I woke up sweating because the room was extremely hot. I called the front desk because I could not sleep in a room with no working air conditioning. Instead of fixing the problem properly, they offered to move me to a downgraded room with two small beds, which was not what I paid for. The manager, Ryan, treated me extremely badly at two o’clock in the morning. He was rude, dismissive, and completely unprofessional. His attitude was basically: take the downgraded room, accept a fifty percent discount, or leave. He acted like because I booked through Expedia, it was not his problem. This was completely unacceptable. I paid for a king-size room with balcony and breakfast, but the room had no working air conditioning and no hair dryer. The only solution offered was a much worse room with two small beds. The way the manager handled the situation was disgusting. One of the worst hotel experiences I have ever had. I would not recommend this property."

"Clean room, good AC"

"Helpful staff, quick response to anything I needed, I had a last minute request due when I got there and it was granted and that I appreciate so much. It was my son’s birthday weekend and he enjoyed it so much. The waterpark was clean and amazing, I even enjoyed myself as well. They had a bar upstairs where no children could get too and that I appreciated. All in all I’m definitely booking another stay. Thank you for the hospitality!!"