Outstanding location and a very good value. Could walk to central par, Times Square and Rockafeller. Hotel restaurant was a plus.
This hotel feels super safe, the decor is exquisite, and the staff is very friendly.
I liked the location and staff of this hotel very much. The staff treated everyone like a celebrity, accommodating our requests and anticipating our needs. My one criticism would be the comfort of the bed. And this is subjective, but we both found it uncomfortable. The original pillows gave no support. I called housekeeping to ask for something firmer and they promptly brought us foam pillows. The foam pillows were better, but maybe it was the mattress. Not sure. Also, they made the bed with a duvet and no top sheet. So when the duvet became too warm and you had to push it down, you had no sheet to cover yourself with. Not sure I’ve seen that before in a hotel.
The location of the hotel was wonderful. We would have been able to walk to dinner and our show if it weren’t raining. The staff was pleasant and very helpful. Rooms are clean but small. That’s to be expected in the city. The reasons I did not give this hotel 5 stars is because the valet fees are higher than most hotels ($65 per day plus additional taxes). Also there is a fee of $29 per day for WiFi, coffee bar and things that you’re probably not going to use on vacation. I really liked the property but may consider another for those two reasons.
The service is the best I have ever experienced in any hotel. Everything is clean and immaculate. The room was a skyscraper suite and it was everything you could hope for. The location is great...easy to get to all spots in Manhatten on foot. We did take taxi to Greenwich Village the 2nd time. This will now be the only hotel I stay at in New York City. Highly recommend.
Service was wonderful. Hotel lobby is welcoming and beautifully decorated. Room exceeded expectations. Highly recommend staying here.
Good hotel, great location and friendly staff. Restaurant was good, and rooms were a bit small but very clean
Location friendly staff walkable restaurant nearby good beds
It was a very pleasant stay. I appreciated the coffee service in the morning.
Convenient location. Friendly decor. Not digging this 50 character comment requirement.
Wish there were a spa. The room was quite small we thought there was a sitting room w a pull out sofa in it for our daughter
Service and atmosphere. The only thing No coffee in the room
This is the most comfortable bed I have ever slept on in a hotel. The staff is very polite, helpful and very unobtrusive. There when you need them and out of sight when you don't. Very close to Times Square - easy walk to catch the tour bus, get a bite to eat or just people watch.
Attractive hotel in great shape in a fantastic Midtown Manhattan location. It's even quiet for sleeping!
Located in Midtown, Sofitel New York is within a 5-minute walk of Times Square and within 15 minutes of other popular attractions like New York Public Library. This 4.5-star hotel has 398 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a full breakfast is available for a fee.
Sofitel New York's 398 rooms are soundproofed and provide minibars, free newspapers, and safes. LED TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other standard amenities include phones, ironing boards, and desks.
Guests of Sofitel New York enjoy a fitness center, free WiFi in public areas, and conference space. Valet parking is available for USD 70 per day. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this luxury hotel include a business center, free newspapers, and laundry facilities.
Bonjour, We thank you for taking your time and leaving us a star review of your stay. Please for a further time do not hesitate to let us know what we could have done better in order to bring you a better stay experience! Have a lovely day! Kind regards,
Bonjour, Thank you so much for the 5/5 rating, we are truly grateful about it! Have a wonderful day! Kind regards,
Bonjour, Thank you so much for your perfect review we do appreciate it! Looking forward in hosting you soon at the Sofitel New York! Regards,
Outstanding location and a very good value. Could walk to central par, Times Square and Rockafeller. Hotel restaurant was a plus.
Bonjour, We are glad you appreciated our key location, we are indeed ideally placed in Manhattan for either business or leisure purposes! We appreciate your kind comment about our restaurant! See you soon at the Sofitel New York! Kind Regards,
This hotel feels super safe, the decor is exquisite, and the staff is very friendly.
Bonjour, We are thrilled you enjoyed our decor and the amability of our operational teams, we are here to make your stay as smooth as possible! See you soon at the Sofitel New York! Kind Regards,
I liked the location and staff of this hotel very much. The staff treated everyone like a celebrity, accommodating our requests and anticipating our needs. My one criticism would be the comfort of the bed. And this is subjective, but we both found it uncomfortable. The original pillows gave no support. I called housekeeping to ask for something firmer and they promptly brought us foam pillows. The foam pillows were better, but maybe it was the mattress. Not sure. Also, they made the bed with a duvet and no top sheet. So when the duvet became too warm and you had to push it down, you had no sheet to cover yourself with. Not sure I’ve seen that before in a hotel.
The location of the hotel was wonderful. We would have been able to walk to dinner and our show if it weren’t raining. The staff was pleasant and very helpful. Rooms are clean but small. That’s to be expected in the city. The reasons I did not give this hotel 5 stars is because the valet fees are higher than most hotels ($65 per day plus additional taxes). Also there is a fee of $29 per day for WiFi, coffee bar and things that you’re probably not going to use on vacation. I really liked the property but may consider another for those two reasons.
The service is the best I have ever experienced in any hotel. Everything is clean and immaculate. The room was a skyscraper suite and it was everything you could hope for. The location is great...easy to get to all spots in Manhatten on foot. We did take taxi to Greenwich Village the 2nd time. This will now be the only hotel I stay at in New York City. Highly recommend.
Service was wonderful. Hotel lobby is welcoming and beautifully decorated. Room exceeded expectations. Highly recommend staying here.
Bonjour, Having a perfect rating from you means a lot to us! Thank you for coming at the Sofitel New York! Regards,