Hotel Sofitel New York

Good time hotel was close to Time Square, Rockefeller center, all the shoppping, st. Patrick church

Great location. Room was clean and comfortable. Maids were good. Gaby restaurant in Hotel was great.

Staff was attentive and helpful. I will stay there again when in the city

The staff was extremely helpful and nice! The room was quite spacious for a NYC hotel room and it was very clean. The soft beds were so comfy after coming in from a long day of sightseeing! Will definitely stay here again!

The hotels is super clean, we had a luxury king room on the 22nd floor and it exceeded all expectations. Beautiful view of nearby buildings, including the empire state building! Walked to see multiple broadway shows. Starbucks on the corner. The hotel has entrances on both 44th and 45th Streets, which was very convenient. Excellent hotel bar and friendly staff.

The Sofitel is a lovely hotel in a very convenient location of NYC to see all of Manhattan. The check-in staff was friendly and helpful. The concierge was more reserved but still helpful. We booked a room that was to sleep three. But it only had a king size bed in it. They had to provide us with a rollaway bed. I'm not sure if that was their original intent when they said it would sleep three, but if it was, I wish they would have made that clear when we booked. That being said, the rollaway was comfortable and worked out great other than it made the small room feel even smaller. We had a nice view of the Empire State Building. The small glitch we had while there was someone was able to open our door with their room key. Not sure who the someone was other than they were not part of the cleaning staff. I was in the room when they did it, and they gave me the impression they were a guest in the hotel and came to the wrong room. It bothered me greatly that their key worked for our room. I informed the front desk who were properly horrified and immediately made a call to security to report the incident.

We booked a vacation to New York and happened to get this hotel at a great price. The staff were very friendly and the beds were probably the most comfortable I've slept in outside of home. We were on the 23rd floor so street noise was nonexistent.

Hotel was perfect from check in to check out. We were on 16th floor..rooms were immaculate, so spacious for a city hotel. Would definitely recommend and most definitely stay again.

Near all the action. Great for theater district. Clean rooms and facility. Professional staff

Great accomodating staff, Clean room, and one of the best locations in Midtown! Will be back!

Recently a friend and I treated ourselves to a fabulous week long stay on NYC. Saw shows, shopped , ate and drank our way through all of New York. We were so happy and delighted to have found the Sofitel. Beautiful two bed accommodations, terrific staff. Every whim was attended to. Doorman courteous, front desk was exceptional. Umbrellas provided for the torrential downpour, coffeemaker was requested at check in and refilled as often as needed. Loved the whole experience! Can highly recommend the Sofitel NYC.

The staff was extremely friendly, the food was delicious, and the hotel was very nice and comfortable. I will make this my choice hotel when staying in NYC.

Pleasant stay. Good concierge but little bit rude at the chekc out. never tell the customers that you can't!

Hotel con una ubicacion fabulosa y en muy buenas cindiciones con un personal espectacular y muy agradable.

Shout out to Danielle who checked me in , she was very gracious and welcoming and accomadated most of my request . The room is clean and well appointed . The hotel has all the amenities I was looking for . And lastly to the friendly staff shout out to y'all specially Xavier at the front desk and Mari at the bar thank you guys .

Hotel staff were very friendly and helpful. Restaurant food was good

Really nice upscale hotel within walking distance to Times Square. Friendly staff.

on checking in, I was not given my reserved room, luxury room 400 sq. ft. I called the front desk to complain, and I was told, that I can be moved to larger room, for a higher rate, but I answered that I have reserved the larger room. I went to the front desk and while complaining, the night manager, AMANDA, interfered and found me a room which I had reserved. Amanda was very pleasant, accommodating and apologetic and as a surprise she sent to my room a bottle of wine and a bottle of champagne and a small cake, which was greatly appreciated. She was very pleasant, and every time she saw pass by she asked about my stay. This lady has a lot of manners and politeness and she deserves higher promotions, because she can handle them properly. the other thing, I had the turndown service and two bottles of water. We had this service on Friday 12/2/16, the day we checked in, nothing on Sat 12/3, and on Sun 12/4 at 5:30pm I went down to the front desk, and asked for the bottled water, Oh , you have this service, will send the water right away. I called at 5:45pm and nothing happened, and went down at 6:00pm and nothing happened and I checker out at 12:00pm on Monday 12/5 and still I did not get my water. So I complained for the bad service I had, so they called the morning manager and starting apologizing. My answer was your apologies are too late, and I told her that I ended in her hotel because I could not get reservation in usual hotel, where I stay twice a year, The Waldorf Astoria

We had a great experience at this hotel. Our room was immaculately clean (I pay attention to detail), the staff was outstanding, food and drinks excellent, location was great! Can't say enough good things. We'd definitely come back.