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Americas Best Value Inn - Nashville / Downtown

2.0 out of 5.0

Recent guest reviews

Horrible room. Tried to get a refund at 3:30 AM, didn't get one because Orbitz had the payment and not the hotel. Couldn't sleep because of loud neighbors, loud fan/AC unit, loud fridge... also the room was very small an de very ugly.

Refurbished rooms, plenty of room for 3 of us. The room was super clean, but with a few things like curtains that were half off the rail an office chair was really grubby, and some dirty marks on the quilt and the pillow shams, stopped me from giving it a 5* - Easy problem to fix though!

On the plus side: clean linen, clean bathroom. The negatives: Nowhere to hang clothes, not even a hook on the back of the door; TV didn't work (reported this after first night, no action taken by hotel); a/c unit noisy; microwave gave off burnt smell when used (again, no action taken by hotel after they were notified); noise from road; continental breakfast purely symbolic (collection of 90% sugar cakes in individual wrappers)

Nice decent hotel room was great and clean had a nice stay overall

Hotel was clean and a short ride to downtown (Uber ride ~$8. Staff was VERY HELPFUL.

Reserved to stay in after Preds game. It was a quick drive to the hotel. It is dated, but has been remodeled and is kept clean. Staff is nice and informative. They asked where we were going and gave a taxi number with how many minutes away it was and quoted how much it would be. I suggest requesting a room on the top floor. Since it is old, the floors are thin. Our neighbors had us up at 5 am by running back and forth and yelling. No complaints. It was more than I expected.

this is the best low price hotel stay with great customer service and the room wise is good for an affordable price and trip like mine!

Everything was very good from the service to the comfort of the room. I went to nashville to be with my gf and spend some quality time. She love the room so what make her happy then I'm happy!

It was a nice place for what we paid. Location wasn't in the best part of town, but it was great because we were a hop, skip and a jump to Broadway and the Freeway.

The building is dated, but the room was refurbished and clean.

Economy Place. Rooms are clean, bed comfortable and convenient access to freeways. It had what I needed for a business trip.

The room we stayed in was right off the busy road. You could hear everything from outside and from your neighboring rooms. Some up every hour because of noise and it wasn't even downtown... Next time, I'll stay somewhere else.

Sketchy neighborhood, but clean rooms and friendly staff. The request I made for a bottom level room (which was promised on the phone when booked) suddenly didn't exist upon check in. You get what you pay for, convenient to downtown and close to busy highway.

It's obvious this hotel is still going through renovations, but it is a work in progress and looking good so far.

It was your run-of-the-mill value hotel; the beds weren't extraordinarily comfy but clean, the continental breakfast was coffee and packaged donuts, but we didn't have problems with noise or service. The only issue was having our card charged twice, but we received a refund as soon as I mentioned it.

I reserved a nonsmoking room but ended up with a smoking room that reeked of smoke. The shower knob was extremely loose. The table had a broken leg that was make shift propped back in place. Still the cost and location were excellent for the one night I stayed there.

About what you would expect for the price you pay. Older, well worn rooms. Front desk staff was nice.

Waited 15 minutes at the front desk. After 5 i called the front desk and someone answered and said they were doing laundry and would be right down. I had to wait 10 more minutes. the Floors were stained and the rooms were not cleaned

For the price it was great....near downtown, and not horriable. I was only in town for one night, and needed to stay close to downtown. If spending any length of time in Nashville I'm sure you can find better value a little further away from the city center. The room wasnt very clean, but wasnt filthy either. It was just Ok.

Room options

Suite, Non Smoking

King 1 | Sleeps 6

Suite, 1 King Bed, Smoking (Business)

King 1 | Sleeps 3

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Americas Best Value Inn - Nashville / Downtown

Everyone (7) Couples (4) Business (3) Family (3) Friends (4)
1
Everyone

Horrible room. Tried to get a refund at 3:30 AM, didn't get one because Orbitz had the payment and not the hotel. Couldn't sleep because of loud neighbors, loud fan/AC unit, loud fridge... also the room was very small an de very ugly.

By on Aug 9, 2017

Review comment responded on Aug 26, 2017

Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating.

4

great location

Everyone

Refurbished rooms, plenty of room for 3 of us. The room was super clean, but with a few things like curtains that were half off the rail an office chair was really grubby, and some dirty marks on the quilt and the pillow shams, stopped me from giving it a 5* - Easy problem to fix though!

By on Apr 26, 2017

2

can't get more basic than this.

Everyone

On the plus side: clean linen, clean bathroom. The negatives: Nowhere to hang clothes, not even a hook on the back of the door; TV didn't work (reported this after first night, no action taken by hotel); a/c unit noisy; microwave gave off burnt smell when used (again, no action taken by hotel after they were notified); noise from road; continental breakfast purely symbolic (collection of 90% sugar cakes in individual wrappers)

By , from Phoenix, AZ on Mar 28, 2017

4

a surprisingly great stay

Everyone

By , from fairfield ohio on Oct 5, 2016

4

decent hotel

Everyone

Nice decent hotel room was great and clean had a nice stay overall

By , from Lawrenceburg tn on Aug 22, 2016

4
Everyone

Hotel was clean and a short ride to downtown (Uber ride ~$8. Staff was VERY HELPFUL.

By on May 3, 2016

Review comment responded on May 6, 2016

Dear Guest, Thank you for your feedback. We are delighted to hear you has a pleasant stay at our establishment. Thank you for being a valued guest, we hope to see you again. Thank you.

4

old, but renovated and clean.

Everyone

Reserved to stay in after Preds game. It was a quick drive to the hotel. It is dated, but has been remodeled and is kept clean. Staff is nice and informative. They asked where we were going and gave a taxi number with how many minutes away it was and quoted how much it would be. I suggest requesting a room on the top floor. Since it is old, the floors are thin. Our neighbors had us up at 5 am by running back and forth and yelling. No complaints. It was more than I expected.

By , from Nashville, TN on Feb 17, 2016

Review comment responded on Feb 21, 2016

Ms. Kayla, We would like to apologize for the inconvenience and thank you for taking the time to give us feedback. Our staff is trained to provide guest a warm welcome and clean room and are delighted hear they delivered. Thank you for staying with us and hope to see you again. Thank you

4

great

Couples

this is the best low price hotel stay with great customer service and the room wise is good for an affordable price and trip like mine!

By on Jul 2, 2015

4

awesome lovely trip

Couples

Everything was very good from the service to the comfort of the room. I went to nashville to be with my gf and spend some quality time. She love the room so what make her happy then I'm happy!

By on Apr 29, 2015

3

friendly staff, good price

GetawayWithFriends

It was a nice place for what we paid. Location wasn't in the best part of town, but it was great because we were a hop, skip and a jump to Broadway and the Freeway.

By on Nov 11, 2014