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Recent guest reviews

The staff was very courteous and the hotel was very clean

Excellent service specially from the front desk people and the man that takes your luggage. I will definitely recommend it and will stay again. And the connection to the mall is a great plus, specially for me traveling with children. We did t have to go to the street to connect to it.

The hotel is nice but a bit older. We had a small issue with the original room but the staff was very courteous and switched us rooms immediately.

Several places to eat! Close to a nice shopping mall. Great area of town.

Good experience. Exceptional,corteous staff. Close to nice restaurants.

Everything was OK with exception of the climate control in our room. It would not cool the room to the indicated temperature. This would have been a problem had the weather not been very cold outside. As it was it was livable, but I would have asked for a room change if it been hotter. The restaurant downstairs was OK. Mexican version of Japanese fusion.

Hotel was nice however a little worn in some spots... My room had a mountain view room which was nice however the windows were a mess. Like I say nice but could have been nicer.

Although Monterrey was not my final destination, this hotel really made me think twice about staying in Monterrey longer than planned

Hotel is ok, good location for Monterrey. Rooms are a lottery, std rooms need upgrading, starting to wear out..some look subpar..wouldnt pay more than $120/night for this hotel

I love this hotel! Staff, location and food is amazing; the only problem is the noise at night. Thin but heavy doors can cause for a bit of sleeplessness!

Was in-town for a wedding, Mexican weddings are amazing! I booked this as a package deal and got a better rate for the hotel than the wedding party discount!!. The hotel was nice, I'm still surprised when hotel's charge for wifi, and then when people complained they got it for free. The rooms were nice, the staff was helpful. Location - right next to local bars, great restaurants and a shopping center. Get a local street taxi, do not take the hotel taxi (usually 4x the price). Otherwise enjoyed our stay!

i was expecting more, and it look old and the lobby you did not have a place to seat and have a drink

great people great place, location also great. all san agustn is a great place, and the restaurants are on top. The view and ellegance make this place oe of my favorits, i will deffinetly go back

I love this hotel! The location and staff are wonderful but the noise from the heaviness of the doors to the thin walls make it very hard to rest.

Lovely lobby and architecture, great food!! Friendly staff....

Very nice, modern design located in heart of key business area of San Pedro Garza Garcia. Would be overpriced at regular rates compared to more classic Safi Royal Luxury Valle right across the street, but was a great value at the Orbtriz prepaid sale price.

I really like this hotel and it will be my regular place. Very pretty hotel. I felt safe in the neighborhood- which is important to a single female business traveler. The rooms were very clean and the bed was wonderful.

This is the hotel that my customer demands we stay at because it is in a "safe" zone of the city. Its an OK place to stay for business. I was actually able to get a better price thru on-line than my customers corporate rate was. People are nice and receptive to your needs. A great deal of them speak enough english fro Americans to get by on. The problem I have is the cost of the extras. A bottle of water is $5.50. A candy bar is $5.00. The internal resturants are decent but, again, expensive. The average meal was about $50 with tip. My average cost for the breakfast buffet was over $30 dollars. You are better off walking over to the shopping plaza next door. I would rate this hotel more accurately as a good 3 star hotel.

The hotel staff is friendly and quick. The rooms are starting to show their age, they need new rugs. Beds and pillows are the best of the best. Don't order room service! Or eat out there are a lot of nice restaurants outside and the ticket is decent. Will stay again.

perfect location, just a pair of things, there was only one bathing towel in the room and the hallway to get to the room smelled smoke of cigarrette as if several people were smoking, but the room didnt smell.

Avenida Diego Rivera 2492 San Pedro Garza Garcia NL

Hotel highlights

  • Walking distance to Plaza Fiesta San Agustin
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Plaza Fiesta San Agustin is a short stroll from Camino Real Monterrey, and other popular attractions like KidZania Monterrey are within a couple of miles (3 km). This 254-room, 3.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a health club. It's connected to a shopping center in central San Pedro Garza Garcia and also close to Macroplaza and Museo del Obispado.


Dining

Enjoy dining at one of 2 onsite restaurants including Bistro, which specializes in Italian cuisine. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 11:00 AM.


Rooms

All 254 rooms feature minibars, free bottled water, and laptop-compatible safes. Guests can expect free WiFi and 40-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other amenities include phones, ironing boards, and desks.


Property features

Guests of Camino Real Monterrey have access to an outdoor pool, a health club, and a steam room. Parking is available for MXN 90 per night (MXN 90 per night for valet parking), and there's also limo/town car service. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Club Room, 1 King Bed (Continental Breakfast)

1 King Bed | Sleeps 3

Deluxe Room, 2 Double Beds

2 Double Beds | Sleeps 4

Junior Suite

1 King Bed | Sleeps 3

Club Room, 2 Double Beds (Continental Breakfast)

2 Double Beds | Sleeps 4

Guest reviews for Camino Real Monterrey

Everyone (6) Business (10) Couples (7) Friends (2) Other (1)
5
Partner Couples

The staff was very courteous and the hotel was very clean

By on Feb 10, 2020

Review comment responded on Feb 11, 2020

Through this present I send a cordial greeting and at the same time I take this opportunity to thank you for having considered our CAMINO REAL MONTERREY HOTEL for your stay. Thank you very much for your comments, which help us provide a better service

5
Family with small children

Excellent service specially from the front desk people and the man that takes your luggage. I will definitely recommend it and will stay again. And the connection to the mall is a great plus, specially for me traveling with children. We did t have to go to the street to connect to it.

By on Nov 26, 2019

Review comment responded on Dec 11, 2019

Through this present I send a cordial greeting and at the same time I take this opportunity to thank you for having considered our CAMINO REAL MONTERREY HOTEL for your stay. Thank you very much for your comments, which help us provide a better service

4
Everyone

The hotel is nice but a bit older. We had a small issue with the original room but the staff was very courteous and switched us rooms immediately.

By on Jan 8, 2019

Review comment responded on Jan 8, 2019

Dear Guest good afternoon. Thanks for bringing to me your complaint, and thanks for letting us know. I´ve just red your feedback, and We’re sorry about what you´ve pointed out in the Hotel survey. Please accept my apologies. I will give the proper follow up and We’ll work hard to fix the issue you experienced. Best Regards. Stefano Kirnbauer Area Director

5

great area of monterrey!

Everyone

Several places to eat! Close to a nice shopping mall. Great area of town.

By on Sep 28, 2017

Review comment responded on Oct 24, 2017

Dear Guest good morning Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to have you here with us in a near future. Stefano Kirnbauer Area Director

5

nice hotel. centrally location.

Everyone

Good experience. Exceptional,corteous staff. Close to nice restaurants.

By on Aug 29, 2017

Review comment responded on Sep 2, 2017

Dear Guest, thank you for answering our survey of quality. We are so happy that your stay is been pleasant. We hope to be your host again in a near future. Regards Mr. Stefano Kirnbauer Area Manager

4

mexican style hotel with aspirations.

Everyone

Everything was OK with exception of the climate control in our room. It would not cool the room to the indicated temperature. This would have been a problem had the weather not been very cold outside. As it was it was livable, but I would have asked for a room change if it been hotter. The restaurant downstairs was OK. Mexican version of Japanese fusion.

By , from California on Jan 16, 2017

4
Everyone

Hotel was nice however a little worn in some spots... My room had a mountain view room which was nice however the windows were a mess. Like I say nice but could have been nicer.

By on Dec 20, 2016

5

traveling for leisure.

Everyone

Although Monterrey was not my final destination, this hotel really made me think twice about staying in Monterrey longer than planned

By , from St Joseph, MI on Jun 1, 2016

4

decent stay

Business

Hotel is ok, good location for Monterrey. Rooms are a lottery, std rooms need upgrading, starting to wear out..some look subpar..wouldnt pay more than $120/night for this hotel

By on Mar 14, 2015

4

noise is the only problem

Couples

I love this hotel! Staff, location and food is amazing; the only problem is the noise at night. Thin but heavy doors can cause for a bit of sleeplessness!

By on Dec 1, 2014

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