4/10 Malo
Sandy P.
25 abr. 2024
Le gustó: Limpieza
Nice place, difficult start
When we arrived at the property it had not been cleaned. We attempted to contact the hosts but received no answer or reply to our messages. VRBO customer service gave us different contact numbers but we had to do the calling ourselves to resolve the situation. After numerous calls and messages we did receive a phone call from the new hosts who had just recently been hired and had been on the property for a very short time. We were given a different tiny house which was ready, clean and very nice. So while I have no issues with the property, the fact that no one was aware of our arrival, our paid for rental was not ready and the contact numbers on the listing were no longer valid are big issues for the property owners. Assuming they have updated the contact numbers on the property listing and the new hosts are up to speed I would recommend the property as a comfortable and pleasant place to stay. The cleanliness of the replacement property was excellent and the hosts were as helpful as they possibly could have been.
Sandy P.
Se hospedó 2 noches en abril de 2024