Went to celebrate the life of a loved one we lost. The outside of the building at the Leeward Key was great. The inside was so disappointing. Old, rundown, musty smelling, dirty condo. Toilet running, clogged sink and tub, filthy stained carpet in the master bedroom, furniture all beat up, inside of kitchen drawers were filthy, icemaker didn't work, TV in the living room and guest bedroom didn't work and the only channel that came thru was FX....not a good channel for 60-year-olds, and the list goes on and on. Whenever we communicated with Vacassa, basically all we got was a "canned" answer/response. One day it raine and we were stuck in the condo, it was not a good day. No TV, no ice, etc. Small bags of ice could be purchased for $4.00 a bag for very small bag.. The tub in the master bedroom is old and the drain is rusted. We tried to spend most of our time at the pool and the beach. KUDOS to the caretakers of the pool and the grounds. We recorded our stay, the drive down, coming and going at the condo, etc. To our surprise, after we were well on our way driving home, we get a call from the Vacassa office. They left a message saying there was an issue with the arm bands. Luckily we documented the condo as we found it and how we left it, as well as all 3 arm bands being left in the condo. I called the Vacassa office back 3-4 times to discuss the message they left me about the arm bands, but 4 days later, still haven't heard anything from them. Recommend DO NO RENT condo.