4/10 Malo
BAILEY T.
20 jun. 2023
Disappointed
We have stayed at the grand before and love it. Unfortunately the unit Vacasa had us in had a broken A/C unit. We understand things like this can happen. The issue was the communication from the local manager. Also, it was never fully repaired throughout our stay. we had to spend hours on the phone trying to get assistance and clear communication from Vacasa. It was very hot in the unit throughout most of our stay. Also, once the manager finally contacted us ( we had been told she would call shortly on 2 separate occasions and she never called us) she sent a rude text message. We will not be using Vacasa for any future vacations.
BAILEY T.
Se hospedó 9 noches en junio de 2023