The room looked run down and moldy. The bed and sheets felt wet.
The Balcony was very nice
The hotel was good, our room was a little outdated.
The service at this hotel was great. We had the wrong room the first night and Armando helped us out to get in correct room. We checked in so very late, so no biggie. The customer service we received from Armando was too notch! The newly renovated rooms are very nice and the views are absolutely gorgeous. Thanks so much, Armando, for making our stay a great experience. We will see you again next time we are in Miami! A. Flower
Everything was good besides the service in the hotel, but that could have been due to covid.
Loved the pool, the area was convenient and easy to walk to other places, when I had issues with my room they gave me break fast vouchers. Initially there was an issue with our curtains closing, by not working and balcony door not opening. The staff member fixed it and I was happy. The WiFi in the room sucks can mostly use my phone in lobby or outside, the elevators are super slow, the deposit is 200 which is too much, my fave part was comfy bed nice shower good pool can’t wait to come back to Miami but I’ll be choosing new hotel next time
Room was good but didn’t have almost no outlet to plug anything. Staff was really nice, pool and breakfast was great. But they will do pool parties on the weekend, so the pool was impossible to use after noon. Loud music, full of young people smoking pot, drinking. Definitely not a place to be with the family. So I don’t think I will use this hotel again because of that. For us a big part of vacation was the pool but couldn’t use it after lunch.
The receptionist a female, she was terrible, not polite at all. The management need to train their stuff. Will not come back to this hotel.
The hotel rooms here are run down, used and out of shape. The staff is rude, limited and inattentive.
Dalisa and leidy g were great staff. Very helpful and took care of us. My wife and I were on our honeymoon and they made it pleasant for us.
Located in South Beach, Shelborne South Beach is adjacent to Collins Avenue Shopping Area and within a 5-minute walk of other popular sights like Miami Beach Boardwalk. This 4.5-star hotel has 220 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an outdoor pool.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
All of Shelborne South Beach's 220 soundproofed rooms provide iPod docks, minibars, and coffee makers. 42-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Free local calls, laptop-compatible safes, and ironing boards are also standard.
Guests of Shelborne South Beach enjoy a full-service spa, an outdoor pool, and a 24-hour fitness center. Valet parking is available for USD 44 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this beach hotel include a spa tub, a rooftop terrace, and free WiFi in public areas.
The room looked run down and moldy. The bed and sheets felt wet.
The Balcony was very nice
The hotel was good, our room was a little outdated.
The service at this hotel was great. We had the wrong room the first night and Armando helped us out to get in correct room. We checked in so very late, so no biggie. The customer service we received from Armando was too notch! The newly renovated rooms are very nice and the views are absolutely gorgeous. Thanks so much, Armando, for making our stay a great experience. We will see you again next time we are in Miami! A. Flower
Everything was good besides the service in the hotel, but that could have been due to covid.
Loved the pool, the area was convenient and easy to walk to other places, when I had issues with my room they gave me break fast vouchers. Initially there was an issue with our curtains closing, by not working and balcony door not opening. The staff member fixed it and I was happy. The WiFi in the room sucks can mostly use my phone in lobby or outside, the elevators are super slow, the deposit is 200 which is too much, my fave part was comfy bed nice shower good pool can’t wait to come back to Miami but I’ll be choosing new hotel next time
Room was good but didn’t have almost no outlet to plug anything. Staff was really nice, pool and breakfast was great. But they will do pool parties on the weekend, so the pool was impossible to use after noon. Loud music, full of young people smoking pot, drinking. Definitely not a place to be with the family. So I don’t think I will use this hotel again because of that. For us a big part of vacation was the pool but couldn’t use it after lunch.
The receptionist a female, she was terrible, not polite at all. The management need to train their stuff. Will not come back to this hotel.
