Natalie and her team were excellent the entire stay. They remained in communication and were very responsive if needed. The unit itself (the Fendi Suite) was beautiful with a perfect balcony (including a table with chairs and a daybed that directly views the ocean on a high floor). As someone who has stayed at this hotel before, renting at 1 Homes with Natalie has much better benefits than just the hotel on its own. As a resident you will have your own private lobby, private valet (you can call and your car is brought right to the front of a private driveway for you), and you also get private seating at the popular rooftop pool. Normally I do not take the time to leave reviews, but this was my first time with Natalie/VRBO and my expectations were greatly exceeded. I cannot stress enough what a gem this place is. The best part of this entire process is after you check in you can just sit back and enjoy your vacation in a luxurious condo, for a price much cheaper than a similar hotel suite. The 1 Hotel property/amenities are the best on south beach, and also this location is perfect because it avoids a lot of traffic with easy access to the highway and shops. Thanks again Natalie for making it a memorable trip we will definitely be back!