This is my go-to hotel when I travel to Miami. The staff is top notch and makes you feel like a million bucks.
This place wasn't as clean as it looks in the pictures. The running water in the bathroom was very poor.
Annual trip to the surfcomber and the hotel/staff never let me down! Still the best value in SOBE!
A very noisy place, not appropriate for my needs as a business traveler. Music blasting from 7 am to well after my bedtime, wild partying as well. Front desk staff very inexperienced gave my room key to another guest, had a guest trying to get into my room at 10 pm, very unapologetic security and front desk staff. Great if you want a 24/7 nightclub vibe.
Food was good. Hotel staff inexperienced and rude.
The hotel room we had (standard two queen) was very small for a family of four. The property is beautiful, lovely beach with towel and chair service. Great waitstaff that will bring you food and drink on the beach which is right there! Nice pool area. Lovely free social hour with wine, cocktail, and snacks. Helpful valet and bike service. Great location! The down side- don’t expect to sleep much. We heard music blasting almost all night long, and one night, it was all night long. The techno music is almost everywhere in Miami but I was hoping to have a break from it around 2am. We may have just had bad luck with our neighbors but the rooms are definitely not noise proof!
The Staff at hotel were great & helpful The Restaurant on the property had really good food. However the hotel rooms were old with no curtains only shades. Also the noise from other rooms were unfiltered
Really a awesome place - great service and beautiful pool that backs how the beach
I have been going to this hotel since 2002. It’s awesome. Love the location, very convenient.
There is nothing bad to say about this property. The staff is simply amazing!
Good!
Newly renovated rooms which was nice, but because of COVID no room service, minibar, etc. Shower pressure was awful. Safe was broken and took 3 days to fix! Food was OK, a bit overpriced though. Rooms have thin walls and on weekends it can be loud because of the location. Otherwise the property is decent although some of the crowd that hangs out by the pool is not so great. Unfortunately I had an expensive item stolen from the poolside which the hotel refused to take any accountability for. So, needless to say, as a solo female traveler I don’t feel safe at this property and would not return.
The property was awesome again. They are being careful of course so the full amenities weren't always available (restaurant closed at 1pm) for example but it was still a great stay.
Very hip, clean, friendly, accomodating, and fun property. Great location, and we loved using the bicycles. Highly recommended.
Great location, restaurant was really good. Staff was so helpful!
Located in South Beach, Kimpton Surfcomber Hotel, an IHG Hotel is adjacent to Collins Avenue Shopping Area and within a 5-minute walk of other popular sights like Miami Beach Boardwalk. This 4.5-star hotel has 186 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym.
In addition to a restaurant that serves breakfast, brunch, and dinner, there's also a cocktail bar. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception. Start each morning with cooked-to-order breakfast, available for a fee from 7:30 AM to noon.
Guests can expect free WiFi and flat-screen TVs with cable channels. Beds sport Frette Italian sheets. Other standard amenities include minibars, safes, and phones.
At Kimpton Surfcomber Hotel, an IHG Hotel, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 46.00 per night. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include coffee/tea in a common area, free use of bicycles, and a library.
This is my go-to hotel when I travel to Miami. The staff is top notch and makes you feel like a million bucks.
This place wasn't as clean as it looks in the pictures. The running water in the bathroom was very poor.
Virna,Thank you for your feedback. We're sorry to hear that we missed the mark, we hope for another opportunity to host you.
Annual trip to the surfcomber and the hotel/staff never let me down! Still the best value in SOBE!
A very noisy place, not appropriate for my needs as a business traveler. Music blasting from 7 am to well after my bedtime, wild partying as well. Front desk staff very inexperienced gave my room key to another guest, had a guest trying to get into my room at 10 pm, very unapologetic security and front desk staff. Great if you want a 24/7 nightclub vibe.
Hello Margaret, Thank you for taking the time to provide us with this detailed feedback. We do apologize for the miscommunication with the additional guest on your second reservation receiving keys to your room. We hope you will give us an opportunity in the future.
Food was good. Hotel staff inexperienced and rude.
The hotel room we had (standard two queen) was very small for a family of four. The property is beautiful, lovely beach with towel and chair service. Great waitstaff that will bring you food and drink on the beach which is right there! Nice pool area. Lovely free social hour with wine, cocktail, and snacks. Helpful valet and bike service. Great location! The down side- don’t expect to sleep much. We heard music blasting almost all night long, and one night, it was all night long. The techno music is almost everywhere in Miami but I was hoping to have a break from it around 2am. We may have just had bad luck with our neighbors but the rooms are definitely not noise proof!
The Staff at hotel were great & helpful The Restaurant on the property had really good food. However the hotel rooms were old with no curtains only shades. Also the noise from other rooms were unfiltered
Really a awesome place - great service and beautiful pool that backs how the beach
I have been going to this hotel since 2002. It’s awesome. Love the location, very convenient.
Wow, we truly appreciate your feedback. It means so much to us that you're loyal to our property and that you've enjoyed it time and time again for the past few years. We can't wait to have you back in our back pool and beach club next time you're in Miami Beach. We're so happy to hear that you had a great time with us again!
There is nothing bad to say about this property. The staff is simply amazing!
Wow, we truly appreciate your feedback. It means so much to us that you thoroughly enjoyed your recent stay with us. We can't wait to have you back in our back pool and beach club next time you're in Miami Beach. We're so happy to hear that you had a great time with us.
Ranny,Thank you for your feedback. We look forward to hosting you again.