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Youssef Exceptionnel Merida

3.5 star property
VIP Access

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Photo gallery for Youssef Exceptionnel Merida

An indoor/outdoor dining area with glass walls, metal tables, and chairs, and a large umbrella.
A pool area with lounge chairs, an umbrella, and string lights.
A modern restaurant with round tables and wooden chairs, large windows, and hanging pendant lights.
A modern hallway with a glass railing, a wooden bench, a vase with flowers, and a number sign on the wall.
A modern lobby with a glass reception desk, a staircase, and seating area with a view of the outdoors.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
Calle 52 No.379 por 33 y Av. Perez Ponce, 379, Mérida, YUC, 97000
  • Place, Paseo de Montejo
    ‪5 min walk‬
  • Place, Paseo 60
    ‪8 min walk‬
  • Place, Yucatan International Convention Center
    ‪10 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Studio Suite

A modern hotel room with a large bed, a desk, a chair, and a painting on the wall.

Deluxe Studio Suite

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

A modern hotel room with a large bed, bedside tables, a mirror, and a painting on the wall.

Deluxe Room

7.8 out of 10
Good
(17 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with two beds, a desk, a chair, a mirror, a painting, an air conditioner, and a bedside table with a lamp.

Deluxe Double Room

7.8 out of 10
Good
(7 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Mérida

Youssef Exceptionnel Merida places you in Mérida Centro, within a leisurely stroll of popular sights such as Paseo de Montejo and Yucatan International Convention Center. This 3.5-star hotel has 30 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Paseo de Montejo - 5 min walk - 0.3 miles
  • Casa Montes Molina Museum - 6 min walk - 0.4 miles
  • La Plancha Park - 8 min walk - 0.5 miles
  • Paseo 60 - 8 min walk - 0.5 miles
  • Yucatan International Convention Center - 10 min walk - 0.5 miles

Getting around

  • Teya-Merida Station - 25 min drive
  • Mérida International Airport (MID) - 24 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Yerba Santa - ‬9 min walk
  • ‪La Exquina - ‬8 min walk
  • ‪Hop 3 The Beer Experience - ‬11 min walk
  • ‪Verdina - ‬9 min walk

About this property

Youssef Exceptionnel Merida

A gym and free WiFi in public areas are features at Youssef Exceptionnel Merida. You can put free offsite parking to good use if you drive. The front desk is staffed 24 hours a day to help with concierge services and securing valuables.
45-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding. Other standard amenities include free local calls, safes, and desks. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 350 for adults and MXN 60 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

Food and drink

  • Chef service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 350 for adults and MXN 60 for children
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Youssef Exceptionnel
Youssef Exceptionnel Merida Hotel
Youssef Exceptionnel Merida Mérida
Youssef Exceptionnel Merida Hotel Mérida

Frequently asked questions

Is a free cancellation option available at Youssef Exceptionnel Merida?

Youssef Exceptionnel Merida offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Youssef Exceptionnel Merida?

As of Aug 1, 2026, prices found for a 1-night stay for 2 adults at Youssef Exceptionnel Merida on Sep 1, 2026 start from $55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Youssef Exceptionnel Merida?

This hotel is situated in Mérida Centro within a 10-minute walk of Paseo de Montejo, La Plancha Park, and Casa Montes Molina Museum. You'll also find Plaza Grande and Plaza Altabrisa within a short drive.

Will I be able to park at Youssef Exceptionnel Merida?

No, there isn't parking at the hotel but you'll find free parking.

Does Youssef Exceptionnel Merida feature a casino at the property?

No, Youssef Exceptionnel Merida doesn't have a casino.

Will I find an indoor pool at Youssef Exceptionnel Merida?

No, there is no indoor pool at this hotel.

Is Youssef Exceptionnel Merida good for couples?

There are many amenities for couples at this hotel, including a chef service and in-room massages as well as a restaurant.

Does Youssef Exceptionnel Merida have a hot tub?

No, this hotel doesn't have a spa tub.

Does Youssef Exceptionnel Merida have a restaurant that serves breakfast?

Yes, Youssef Exceptionnel Merida serves continental breakfast each morning for a surcharge from its restaurant.

Will Youssef Exceptionnel Merida allow pets to stay for free?

No, pets aren't allowed at Youssef Exceptionnel Merida.

Does Youssef Exceptionnel Merida have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Youssef Exceptionnel Merida?

The closest major airport to Youssef Exceptionnel Merida is Mérida International Airport (MID), which is 7.1 mi away (24 minutes by car).

Can I book a room with a balcony at Youssef Exceptionnel Merida?

No, you won't find guestrooms with balconies at Youssef Exceptionnel Merida.

Youssef Exceptionnel Merida Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 152 out of 295 reviews
Rating 8 - Good. 72 out of 295 reviews
Rating 6 - Okay. 30 out of 295 reviews
Rating 4 - Poor. 21 out of 295 reviews
Rating 2 - Terrible. 20 out of 295 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo exelente
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

MARICELY DE LOS ANGELES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atencion
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Jorge

Good for the money
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Cleaned, confortable bed and spacious room but tiny bathroom; there was not ventilation in our bathroom and no window at all. The swimming pool is so small that worth have it spotless at all times. For breakfast there is not much variety and no way to substitute the black fried beans. Could be very creative with an assortment of fresh fruits, yogurt, cheeses, Deli Meats and bread. Parking is by Nextdoor, on your own risk, no security guard but didn’t feel any threats at all. Staff always friendly and courteous.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

VALENTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
The staff went above and beyond duty. I booked a late night reservation, and the receptionist was amazing. He made sure that I was able to find parking and was even able to get a toothbrush and toothpaste for me! I also needed to charge my phone and he let me borrow his cube. Exceptional service.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2025
Verified review

10/10 Excellent

adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks, it was amazing
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Jorge Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Godwin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Vanessa

Liked: Staff & service, amenities, property conditions & facilities
Staff was great, the room smelled really bad because of the stage system, the bed was really hard like a board, however the room was very clean and well kept, they respected my property in the room when they went in to clean, overall a great experience!
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient and the staff was super friendly. I recommend staying here if you’re in a short stay. The rooms can be small so don’t share a room with more than 3 people.
Stayed 1 night in Apr 2022
Verified review

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
:)
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

serje

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel clean 25 minutes walk to centro but it is a pleasure to get there . Super friendly staff Definitely recommended. 👌
Stayed 1 night in Jan 2023
Verified review

6/10 Okay

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall property is clean and not bad for the price. The bed is not very comfortable, and they do not even give you a cup of complimentary coffee in the morning.
Stayed 1 night in Jan 2023
Verified review

8/10 Good

Petru

Liked: Cleanliness, staff & service, property conditions & facilities
Morning Loud car noises
Stayed 2 nights in Feb 2024
Verified review

2/10 Terrible

Jose

Disliked: Cleanliness, property conditions & facilities
Badly maintained property no customer service and too expensive compared to other excellent hotels in the area you deal unsafe here.
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too noisy, and bussy, problem with stars, the stars ceiling is too low, i hit my head, no elevator, the restaurant poor attendance, sitting too long to order, very sad.
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Jose

Liked: Cleanliness
Very bad experience with the restaurant staff No customer service no attention I'm not going to try this place again just because of the bad customer service in this area
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good value for your money. My personal experience was pretty good. Those complaining about quality and amenities need to be reminded they are choosing savings over luxury. My room was spacious and comfortable enough, the only thing is I had poor WiFi, tho I must clarify I had to take zoom meeting calls in the room, all else was very good. The staff was friendly and all basics were covered, the AC worked fine which is important in Merida, lol. This place is at walking distance to Montejo, the main avenue in town, you can even walk all the way to downtown if you’re not too lazy, and is a very nice walk. You are also closer to the north, which is the modern part of town. There are a bunch of restaurants and a discreet Walmart store close by where you can almost always find taxis waiting during the day time, despite its proximity to all that, it was quiet in my room and the area seemed very safe. Again, this is really good value for your money, I would definitely stay there again!
Verified review

2/10 Terrible

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Makeup Bag & Accessories ($1000) Stolen From Room

Even though the room was very very small, The stay was nice, the food was good and the staff we met were friendly … HOWEVER, someone took my wife’s Makeup Bag filled with expensive makeup , brushes and other accessories valued at over $1000 Canadian . This purple kit was the size of a bread loaf and hard not to see. The front staff first said they would look into it but later told us we must have lost if ourselves because the cleaning staff were very honest and trustworthy. Nice of them to take the side of dishonest staff members!! It didn’t walk away !
Stayed 4 nights in Nov 2022
Verified review

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Location is fine. Neighborhood is not dangerous as another reviewer described it. Room was very clean. I had an issue when I came back on Christmas eve and found my room had flooded in my absence. I was very hungry and by the time I finished moving, almost every restaurant was closed and I had to settle for what I could get delivered from the handful of places that were still open. Not the worst thing in the world but most hotels would have offered some compensation for the experience. Just a breakfast voucher would have made me happy. But not this place. In general this is a hotel that caters to middle class Mexicans who I feel certain would have preferred that I stayed at one of the tourist hotels they were priced out of because of people who look like me. The staff was professional and extended minimum courtesy except for the bellhop, who was friendly and charming. Good value for the money. I understand where the attitude comes from. I've seen it elsewhere and agree with the sentiment to a large extent.
Stayed 6 nights in Dec 2023
Verified review

4/10 Poor

Santiago Antonio

Liked: Cleanliness
Disliked: Amenities
When I reserved and paid for my 5-night stat, I received a notification that I needed to call the hotel to reconfirm and provide my arrival time, which I did two days before arrival. I had noticed several reviews indicating guests were told upon arrival that they had no reservation, so I made sure to get the name of the staff member who ensured there would be no problem since the room was prepaid. However, when I arrived, the Front Desk clerk said he had no reservation for me, no room available and no other hotel where he could send me. It was 9pm and raining, and despite my explanations, his response was to tell me to call Orbitz and let them find me a room somewhere else. He also indicated his computer was down, so he'd couldn't help me further. He said he had one room that was assigned to someone whose arrival was pending, so he couldn't assign it to me even if I chose to pay for it and resolve the issue with Orbitz in the morning. Yet, after much back and forth, he miraculously found my reservation and assigned me a room, which he had said he didn't have. When I asked if this was the same room for the guest who was pending arrival, he indicated the guest had arrived so no need to worry. No guest had arrived in all the time I was in the lobby. He also didn't have me sign any registration form. So, I'm not sure if this was an attempted scam or sheer incompetence, but it left me unsettled.
Stayed 5 nights in Jan 2023
Verified review

4/10 Poor

Daniela

Disliked: Cleanliness, amenities, property conditions & facilities
Las habitaciones están súper reducidas y muy sofocantes, no puedes dormir y la alberca está súper sucia y no la pudimos usar, terrible noche .
Stayed 1 night in Apr 2026