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Hilton Garden Inn McAllen Airport

3.0 out of 5.0

Recent guest reviews

Very good area location. The lobby have a free lemonade all day, that's ver good before you return from shipping or was walking on area. Good restaurant very near, less than or 8 minutes... I like it

I was in town for thanksgiven and also to take black friday sales. Every was great, near of all good stores. Excelent to all my activities. Very clean room, quiet, good room size with a nice coffe maker machine to be have a hot coffee early after wake up... I like and will back soon

I am very disappointed they had a bar. But it was closed on the weekends . Really? !? I got a room with a spa tub. Yey! Right. Nope! The spa tub was cold water there was no hott water comming out of the hott water foist! Really? ? Like OMG worst mistake ever. And that is because i called in to make sure everything was working in the room. They were like the maintance guy was going to chech it out. But never got to the room. I guess they tryed ti make me feel better and gave me a completely stay. Not happy sorry

we were there for Fiesta Edinburg . friendly staff and very clean.

Good hotel. Hotel staff was super friendly and helpful, they were the best. Bed was comfortable and the AC was very good. Great location, easy to get in and out of and the shuttle service was good.

This is our second time returning to the Hilton Garden Inn. From our first stay we fell in love! The staff is absolutely amazing, friendly and most importantly extremely helpful with everything and anything that you need. I highly recommend it!

Excellent hotel, staff and amenities. I will definitely return again and again

My family and I spent a wonderful two days shopping and our room size was enough to spread around all the bags and packages

Average hotel. Decent fitness center.

This Hotel has great size rooms and all looks very clean upon entering and staying. We had one problem and that was the sheets not being changed after the 3rd of our five day stay. On that same day...the coffee pot was not cleaned, dirty glasses and coffee cup not removed but left in the room as well. Hotel front desk was very courteous and called Housekeeping and they all agreed to handle the problem. Upon returning later that day....sheets were not changed. I ran back downstairs and spoke with the front desk...they called the Housekeeping Manager and she insisted they had changed the linen. We had a chocolate stain on edge from the first night and it was still there. They did not care to hear about that and with a surly attitude, the Manager of Housekeeping said she would re-change the sheets!!! She returned to the room and did so with quite an attitude!!! The Front Desk was very apologetic an offered us a free breakfast. We did take them up on that offer. I liked this Hotel but that was a problem. We got clean sheets on the last night.

617 W Expressway 83 McAllen TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

Hilton Garden Inn McAllen Airport is a short stroll from McAllen Medical Center and Rio Grande Regional Hospital. This 104-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi. McAllen Botanical Gardens and La Plaza Mall are also nearby.


Dining

This hotel is home to a restaurant and a bar/lounge. For your convenience, a cooked-to-order breakfast is served each morning for a fee.


Rooms

The 104 rooms are air-conditioned and have an array of amenities, including MP3 docks, microwaves, and refrigerators. Guests can expect 32-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and ironing boards are also standard.


Property features

Guests staying at Hilton Garden Inn McAllen Airport enjoy an outdoor pool, a fitness center, and a spa tub. For transportation, you can make use of a free airport shuttle during limited hours, as well as a free area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, 2 meeting rooms, and conference space.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 4

Presidential Suite, 2 Bedrooms

King 1 | Full 2 | Sleeps 8

Room, 1 King Bed, Accessible

King 1 | Sleeps 2

Suite, 1 King Bed

King 1 | Sleeps 4

Guest reviews for Hilton Garden Inn McAllen Airport

Everyone (2) Couples (3) Business (2) Family (3)
5

great hotel

Everyone

Very good area location. The lobby have a free lemonade all day, that's ver good before you return from shipping or was walking on area. Good restaurant very near, less than or 8 minutes... I like it

By , from Torreon on Jan 26, 2017

Review comment responded on Mar 8, 2017

Dear Guest, We thank you for your comment and yes we are very close to a lot of restaurants and shopping stores. Thank you and hope to see you again.

5

great hotel

Everyone

I was in town for thanksgiven and also to take black friday sales. Every was great, near of all good stores. Excelent to all my activities. Very clean room, quiet, good room size with a nice coffe maker machine to be have a hot coffee early after wake up... I like and will back soon

By , from Torreon on Nov 27, 2016

Review comment responded on Jan 22, 2017

We are very happy to hear that you enjoyed your stay with us. Here at HGI we strive to provide excellent service and to keep our rooms up to Hilton standards. See you soon. Thank You

2

anniversary night out

Couples

I am very disappointed they had a bar. But it was closed on the weekends . Really? !? I got a room with a spa tub. Yey! Right. Nope! The spa tub was cold water there was no hott water comming out of the hott water foist! Really? ? Like OMG worst mistake ever. And that is because i called in to make sure everything was working in the room. They were like the maintance guy was going to chech it out. But never got to the room. I guess they tryed ti make me feel better and gave me a completely stay. Not happy sorry

By on Sep 8, 2015

4

family trip

Families

we were there for Fiesta Edinburg . friendly staff and very clean.

By on Mar 3, 2015

5

comfortable hotel

Couples

Good hotel. Hotel staff was super friendly and helpful, they were the best. Bed was comfortable and the AC was very good. Great location, easy to get in and out of and the shuttle service was good.

By on Aug 18, 2014

5

my family and i really enjoyed our stay!

Families

This is our second time returning to the Hilton Garden Inn. From our first stay we fell in love! The staff is absolutely amazing, friendly and most importantly extremely helpful with everything and anything that you need. I highly recommend it!

By on Jun 29, 2014

4

hilton garden inn

BusinessTravelers

Excellent hotel, staff and amenities. I will definitely return again and again

By on Oct 3, 2011

4

very comfortable stay

Families

My family and I spent a wonderful two days shopping and our room size was enough to spread around all the bags and packages

By on Dec 13, 2010

3

business stay

BusinessTravelers

Average hotel. Decent fitness center.

By on Aug 6, 2010

3

great hotel---bad housekeeping

Couples

This Hotel has great size rooms and all looks very clean upon entering and staying. We had one problem and that was the sheets not being changed after the 3rd of our five day stay. On that same day...the coffee pot was not cleaned, dirty glasses and coffee cup not removed but left in the room as well. Hotel front desk was very courteous and called Housekeeping and they all agreed to handle the problem. Upon returning later that day....sheets were not changed. I ran back downstairs and spoke with the front desk...they called the Housekeeping Manager and she insisted they had changed the linen. We had a chocolate stain on edge from the first night and it was still there. They did not care to hear about that and with a surly attitude, the Manager of Housekeeping said she would re-change the sheets!!! She returned to the room and did so with quite an attitude!!! The Front Desk was very apologetic an offered us a free breakfast. We did take them up on that offer. I liked this Hotel but that was a problem. We got clean sheets on the last night.

By on May 3, 2009