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Berkshires Untold

3.5 star property
Lodge in Lenox with a 24-hour front desk and a restaurant
VIP Access

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Photo gallery for Berkshires Untold

Lobby
Restaurant
Deluxe Two King Suite | Living area | 39-inch Smart TV with digital channels, TV, Netflix
Restaurant
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
194 Pittsfield Rd, Lenox, MA, 01240
  • Shakespeare and Company
    ‪5 min drive‬
  • The Mount
    ‪6 min drive‬
  • Tanglewood Music Center
    ‪7 min drive‬
  • Hudson, NY (HCC-Columbia County)
    ‪52 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Two King Suite

Deluxe Two King Suite | Living area | 39-inch Smart TV with digital channels, TV, Netflix

Deluxe Two King Suite

  • 535 sq ft
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Standard Two Double

Standard Two Double | Individually decorated, iron/ironing board, free WiFi, bed sheets

Standard Two Double

  • 255 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

Standard King | Individually decorated, iron/ironing board, free WiFi, bed sheets

Standard King

  • 255 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Lenox

Berkshires Untold is a short stroll from Kennedy Park and Pleasant Valley Wilderness Sanctuary. This 64-room, 3.5-star lodge welcomes guests with a restaurant, free in-room WiFi, and free self parking.
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What's nearby

  • Kennedy Park - 10 min walk - 0.6 miles
  • Shakespeare and Company - 5 min drive - 2.7 miles
  • The Mount - 6 min drive - 4.1 miles
  • Bousquet Ski Area - 7 min drive - 3.4 miles
  • Tanglewood Music Center - 7 min drive - 3.5 miles

Getting around

  • Pittsfield Intermodal Transportation Center - 9 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 8 min drive

Restaurants

  • ‪Guido's Fresh Marketplace - ‬3 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Antimony Brewing - Craft Brewery & Kitchen - ‬15 min walk
  • ‪Mazzeo's Ristorante - ‬4 min drive
  • ‪Arizona Pizza Co. - ‬2 min drive

About this property

Berkshires Untold

Lodge in Lenox with a 24-hour front desk and a restaurant
Guests of Berkshires Untold enjoy free WiFi in public areas, coffee in a common area, and express check-in. You can take advantage of free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can expect to find free WiFi and 39-inch Smart TVs with digital channels and Netflix. Bathrooms offer hair dryers, designer toiletries, and bathrobes. Ironing boards are also available. Housekeeping is available on request.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 5 to 35 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Club Room

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 85 per accommodation, per stay
  • Dogs and cats only
  • 1 total pets
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 5 to 35 for adults, and USD 5 to 25 for children
  • Pet fee: USD 85 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Life House Berkshires
Berkshires Untold Lodge
Berkshires Untold Lenox
Berkshires Untold Lodge Lenox

Frequently asked questions

Are free cancellation options available at Berkshires Untold?

Berkshires Untold offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Berkshires Untold?

As of Apr 30, 2025, prices found for a 1-night stay for 2 adults at Berkshires Untold on May 9, 2025 start from $167.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Berkshires Untold?

This lodge is located in Lenox, a short 10-minute walk from Kennedy Park and also 13 minutes on foot from Pleasant Valley Wilderness Sanctuary. You'll also find Tanglewood Music Center and Ventfort Hall Mansion and Gilded Age Museum within a short drive.

Is parking available on site at Berkshires Untold?

Yes, self parking is offered for free at the lodge. Accessible parking is also available for guests.

Does Berkshires Untold have a casino?

No, Berkshires Untold doesn't have a casino.

Is there an indoor pool at Berkshires Untold?

No, there is no indoor pool at this lodge.

Is Berkshires Untold good for couples?

Couples staying at this lodge will appreciate amenities like Netflix and bathrobes as well as a bar.

Are there hot tubs at Berkshires Untold?

No, there isn't a spa tub at this lodge.

Does Berkshires Untold feature a restaurant that includes a breakfast menu?

Yes, Berkshires Untold serves a full breakfast for a surcharge each morning at The Club Room.

Does Berkshires Untold allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Berkshires Untold for a fee of USD 85 per accommodation, per stay.

Are there connecting rooms at Berkshires Untold?

No, there aren't connecting guestrooms at this lodge.

Where is the closest airport to Berkshires Untold?

The closest major airport to Berkshires Untold is Pittsfield, MA (PSF-Pittsfield Municipal), which is 4.1 mi away (8 minutes by car). Another top airport is Hudson, NY (HCC-Columbia County), which is around 23.3 mi away.

Can I book a room with a balcony at Berkshires Untold?

No, there aren't any guestrooms with balconies at Berkshires Untold.

Berkshires Untold Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 409 out of 573 reviews
Rating 8 - Good. 103 out of 573 reviews
Rating 6 - Okay. 30 out of 573 reviews
Rating 4 - Poor. 16 out of 573 reviews
Rating 2 - Terrible. 15 out of 573 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amy, Hingham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Hyunah

Liked: Cleanliness, property conditions & facilities
Heater was too loud and very dry room
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at this hotel numerous times with no issues. The staff is great the rooms are clean and the beds are comfortable. Couldn’t ask for more.
Stayed 1 night in Jan 2025

10/10 Excellent

Lucas

Stayed 2 nights in Jan 2025

10/10 Excellent

Mikala

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean. Entire place smelled amazing. Very comfortable!
Stayed 1 night in Jan 2025

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Good design. Nice font.
Stayed 1 night in Jan 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Attentive and friendly staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very clean and beautifully decorated property. I loved the lobby especially. It's a nice place to hang out and read or work. The room was very nice, but the AC/Heating unit was VERY loud and kept going on and off, which kept me awake. I finally turned it off, which meant I had not heat. But at least I could sleep! The amenities were fabulous, but very overpriced, so I did not indulge. Also, the coffee bar in the morning was disappointing. But, all told, I would probably stay here again because it was quiet and close to where I was conducting business. Also, the price was great, which I appreciated.
Stayed 2 nights in Jan 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place! The staff is friendly, helpful and accommodating. The lobby and rooms are updated and gorgeous! There is an onsite bar and restaurant.Great location, minutes from restaurants and shopping (Lee Outlets, Marshall's and quaint boutiques).
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Beautiful room and dining area very aesthetic. The bed was so comfortable. No microwaves and the bathroom floor could’ve been a little cleaner but other than that it was great for a roadside motel!
Stayed 1 night in Jan 2025

10/10 Excellent

sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is about two years old, and very well appointed. From the warm greeting I received at check in, to genuine hospitality when checking out. I am single and travel a lot for work. Felt very safe at this property. The room had expected amenities, like a small fridge, spacious bathroom( and plush robe), and comfortable bedding. Just right...
Stayed 1 night in Jan 2025

10/10 Excellent

Debbie

Stayed 1 night in Jan 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic property. Excellent use of space in the rooms. Would highly recommend this establishment.
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth, Monroe

Stayed 1 night in Jan 2025

10/10 Excellent

melissa

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 1 night in Jan 2025

2/10 Terrible

Sheila

Could not get into the room with late checkin
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For my boyfriend’s first time in mass he loved this place and was in love with the vibe of the whole place. Thank you for being so welcoming and accommodating
Stayed 1 night in Jan 2025

10/10 Excellent

Jemma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great decor and feel. Extremely quiet. Overall a pleasant experience.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria Irene Barillas

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, quiet place and nice staff
Stayed 1 night in Jan 2025

8/10 Good

Amanda

Stayed 3 nights in Jan 2025

10/10 Excellent

Nancy

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a makeover!

Beautifully curated. You can barely believe it's a former roadside motel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024