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The Westin Lake Las Vegas Resort & Spa

4.0 out of 5.0

Recent guest reviews

Great quiet night at the hotel. Room was easily accessed from main hall. Nice and away from the strip.

Against my better judgment...I saw the reviews regarding cleanliness, but thought to myself I'll give Westin the benefit of the doubt as I'm sure they have acted on the unfavorable reviews. Well guess what, the reviews were right. I was highly disappointed in the cleanliness of my room. I stayed three days and one day the maid service failed to come and then the next day you could tell it was just surface cleaning. I was told the manager would follow up with me and they never did. Westin has a great reputation, but this location failed to live up to the standards.

Family trip have stayed here in the past. Previously nice however this time upper pool was merky and green ish for 2 days. Kids water slide broken for a while one of the days. Both pools were overly crowded hard to find seating around the pool. Otherwise great hotel excellent staff and excellent customer service. Accumodated an early check in and late check out. I would go again.

Restaurants were short on staff And staff was rude

Beautiful property...friendly staff. Wish they had an airport shuttle.

The hotel and facilities for dinning, recreation and relaxation are all outstanding. The rooms on the lagoon side provide excellent views of the courtyard and beach. Great for a get away or family experience.

Best Breakfast, can walk to village for dinner and around neighborhood for exercise. Room furnishing could be updated. Bluetooth radio & more modern- staff great & rooms clean!

Staff is wonderful, I've been going there for past 10 years and I did notice it needs to be updated. The lady who cleaned our room didn't change the sheets and there was old blood on the bottom sheet

The hotel was remodeling the pool area so there was considerable noise and naturally no access the the most popular pool. The hotel is clean and comfortable but starting to show its age in places. Service was good and the food was decent.

the westin lake las vegas was the perfect getaway, all inclusive resort thats perfectly far enough away from vegas to kick back and slow down, but close enough to jump back into the action of the strip at the same time! the pool(s) were perfect, plenty of shade, and the 8pm poolside movie nights were a nice surprise.

It was my lucky weekend getaway!! I booked a junior suite and when we arrived, staff told me that they were out of the room and gave us the best suite CASBAH - 1600 sq ft with bedroom, living room, dinning room, walk in closet, a full bath with hot tub, guest bathroom and a full size fridge and microwave.. A huge patio with sitting area with pool and lake view.. What more can you ask for? :) Also, you get to spin the wheel when you check in, and I got a 'WILD' and guess what?! I get to choose ANY prizes on their board, so I chose a free breakfast buffet for 2. May be I should have bought lottery that day! Friendly staff overall at check in, beach rental, Rick's cafe! The only disappointment was the lake closed on Sat 8/27/16 and we were not able to go kayaking or stand up paddle (which was my original plan to do both) they said it was closed due to storm the day before (even thought there was no rain) too bad we only stay for one night and check out time is 11am; so we got to rush to breakfast, then kayaking (1st come 1st serve) 1 hr free included in resort fee.. But we didn't have enough time to do the stand up paddle. Actually you can stay as long as you want even after you check out. But the only thing I was concerning about not able to shower after.. It was a fun, relaxing sweet luxury stay!

NOT REALLY WHAT I EXPECTED, THEY CHARGE RESORT FEES WHICH I THINK WAS UNFAIR CONSIDERING THAT LAKE WAS CLOSED TO PUBLIC, ALSO ELEVATORS DIDNT WORK PROPERLY AND LIGHTS WENT OUT AROUND 9PM, WE HAD TO LEAVE OUR ROOM FOR A WHILE!!!

I would give this hotel 5's across the board except our furniture was a little to used looking- as in the leather chair in our room was missing HUGE pieces of leather. Most of the arm was missing the leather, and the front part of the seat had at least a patch missing the size of both my hands side by side. Other than that it was a pleasant stay, and the food was delicious.

Great room , beautiful location , peaceful relaxing hideawayfrom the real world .... STAY HEREE.

First time staying here , this is an amazing place to stay, my daughter had a blast at the pool (especially the water slide!) the view of Las Vegas lake is so tranquil and beautiful, plenty things to do for kids and adults. Will definitely coming back!!! If you want to do family Vegas trip , this hotel will be a good choice. Experience Vegas in different way!

This was an excellent place to stay with teen age kids. They can roam the resort on their own without worrying about them. There was plenty for the kids to do so the parents could relax.

If you want a break from the craziness of Las Vegas, this was a great hotel! Nice views. Good family hotel also.

Everything looks beautiful everything was nice but the plumbing in the room. water was backing up in the tub and carpet appears dated and it cost over $100 to use the Cabana by the pool come on

I have stayed here a few times now... I tend to expect it to be peaceful which it never is. Las time I was there the local police department (yah) rented the upper pool for their annual party. They had blocked off the pool so no one else could enter... and proceeded to blast music be disruptive and disrespectful to all the other guests and even flash their PD status. It was really a bummer. I did talk to the General Manager who apologized and took care of some charges. He said it was unusual. On my most recent trip the entire place was full of high school basket ball teams (girls). You can guess how relaxing that stay was. The property is beautiful and apparently the banquet and event staff is very good... there seems to always something going on. My suggestion is to call and ask what may be happening BEFORE you reserve.

101 Montelago Blvd Henderson NV

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Lake Las Vegas, The Westin Lake Las Vegas Resort & Spa is within a 15-minute drive of Chimera Golf Club and Lake Mead National Recreation Area. This 493-room, 4-star resort welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 2 restaurants. It's on a lake and also within a 30-minute drive of Clark County Museum and Ethel M Botanical Cactus Gardens.


Dining

Enjoy dining at one of 2 onsite restaurants including Marssa Steak and Sushi, which specializes in Asian cuisine. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or 2 coffee shops/cafés. For your convenience, breakfast is available for a fee each morning from 7 AM to 10:30 AM.


Rooms

The Westin Lake Las Vegas Resort & Spa's 493 rooms are air-conditioned and provide refrigerators, coffee makers, and free weekday newspapers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Free bottled water, video-game consoles, and laptop-compatible safes are also standard.


Property features

Guests of The Westin Lake Las Vegas Resort & Spa have access to a full-service spa, 2 outdoor pools, and a children's pool. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa resort include a 24-hour fitness center, a spa tub, and a sauna.

Room options

Suite (CASBAH)

King 1 | Sleeps 4

Deluxe Room, 2 Double Beds, Pool View

Full 2 | Sleeps 4

Deluxe Room, 1 King Bed, Pool View

King 1 | Sleeps 3

Grand Suite, 1 King Bed

King 1 | Sleeps 3

Guest reviews for The Westin Lake Las Vegas Resort & Spa

Everyone (15) Couples (27) Business (5) Family (21) Friends (2) Other (2)
5

secluded and remodeled

Everyone

Great quiet night at the hotel. Room was easily accessed from main hall. Nice and away from the strip.

By , from Cleveland, Ohio on Oct 3, 2017

Review comment responded on Oct 5, 2017

We are delighted to hear that you had a nice relaxing stay. Thank you for taking the time to share your feedback. We look forward to welcoming you back soon!

3
Everyone

Against my better judgment...I saw the reviews regarding cleanliness, but thought to myself I'll give Westin the benefit of the doubt as I'm sure they have acted on the unfavorable reviews. Well guess what, the reviews were right. I was highly disappointed in the cleanliness of my room. I stayed three days and one day the maid service failed to come and then the next day you could tell it was just surface cleaning. I was told the manager would follow up with me and they never did. Westin has a great reputation, but this location failed to live up to the standards.

By , from Orlando on Jul 31, 2017

3

nice hotel

Everyone

Family trip have stayed here in the past. Previously nice however this time upper pool was merky and green ish for 2 days. Kids water slide broken for a while one of the days. Both pools were overly crowded hard to find seating around the pool. Otherwise great hotel excellent staff and excellent customer service. Accumodated an early check in and late check out. I would go again.

By , from MC on Jul 6, 2017

3

restaurants short on staff

Everyone

Restaurants were short on staff And staff was rude

By on Jun 22, 2017

5

great!

Everyone

Beautiful property...friendly staff. Wish they had an airport shuttle.

By , from newport beach ca on Apr 25, 2017

5

great hotel with exceptional facilities

Families

The hotel and facilities for dinning, recreation and relaxation are all outstanding. The rooms on the lagoon side provide excellent views of the courtyard and beach. Great for a get away or family experience.

By , from AZ on Mar 14, 2017

4

weekend get-away

Everyone
Hiking outside of property View from one patio

Best Breakfast, can walk to village for dinner and around neighborhood for exercise. Room furnishing could be updated. Bluetooth radio & more modern- staff great & rooms clean!

By on Feb 4, 2017

4
Everyone

Staff is wonderful, I've been going there for past 10 years and I did notice it needs to be updated. The lady who cleaned our room didn't change the sheets and there was old blood on the bottom sheet

By on Jan 1, 2017

4

the resort in the desert

Everyone

The hotel was remodeling the pool area so there was considerable noise and naturally no access the the most popular pool. The hotel is clean and comfortable but starting to show its age in places. Service was good and the food was decent.

By on Oct 27, 2016

4

we enjoyed our stay / impressed by staff

Couples

By , from St. Paul, MN on Oct 23, 2016