The SKYLOFTS at MGM Grand5.0 out of 5.0
The SKYLOFTS at MGM Grand5.0 out of 5.0
Recent guest reviews
The Skyloft was the perfect blend of informal space and living quarters. It worked perfectly for hosting many business meetings and small receptions. Guests did have a challenge finding their way up though, and signage is not readily visible.
Horrible experience. They shut the water in our loft. No shower. Not sink. Not toilets. Ridiculous. We have never had this happen before. So crazy. Really wish they would have moved us or something. Nuts.
I have stayed at the one bedroom skyloft before but this time I stayed in the 2 bedroom and it was incredible. All the staff was amazing. But the best part of the trip was breakfast at the mansion. Didn’t get picked up in the Bentley from the airport that was the only disappoint in the whole trip.
SkyLofts by far has the greatest service provided in Las Vegas. We have stayed at many other locations and none of them come close to the service we received here. The butlers are all attentive and if you have a chance eat breakfast at the Mansion.
My husband and I had a very nice stay in the one bedroom Skylofts. The staff was very friendly and we encountered no problems with our stay. Would highly recommend staying at the Skylofts. You won't be disappointed.
Very modern. Service is great. Toiletries are nice too, great scent. The steam shower is great for recovery from the dry air. It’s convenient that they have show tickets ready so you don’t have to pick up at box office.
My fist time at the Skyloft. It was a very nice room, but had a couple issues. You cannot turn the air conditioner off so it made noise all night. The jet tub did not work correctly, and the blackout shades were not black out enough for my taste. Finally the beds at the MGM overall are all very hard, not sure why they need to be so hard but I typically find softer beds at other high end locations. I wanted to check it out but could not say that I would fully recommend the rooms, especially since you pay a premium for the rooms.
We usually stay at Aria at the Sky Suites. However, due to an unexpected layover, we decide to try Sky Lofts since it was saying they were the best. Best location? Maybe but best customer service and fee of luxury value no, not the slightest chance. Upon arriving, we were directed to a VIP lounge. This was not the actual Sky Loft lounge so the representative there offered to help by calling the lofts. You could hear the representative from the lofts in the background saying they had no idea we were checking in and what was a confirmation number and information. Surprising that they could not look it up for my last name. Yes we booked it same day, however, I called beforehand. They were to come get us then called back because they changed their minds and wanted us escorted over. We were walked over and no warm greeting, just stares. You don’t know what agent to go to because none have a friendly greeting. The area for snacks were in shambles and you can tell needed restocking. They started restocking once we walked over there but they had no one in there so I wasn’t it kept clean. No non-diary creamer for coffee and when asking was told there was a Starbucks outside. Bags taken while awaiting room which was more than fine. Took our phone number. Walked back in when it was time and again no smiles. Just looks. Walked up elevator, no greeted in room, discussing hotel and when restaurant referred asked about vegan options. There was no knowledge of any vegan options. When mentioning we are vegan, it was more of a “oh I don’t know about that...” as if it’s a non-normal request. Butler was friendly as he was vegan and actually chuckled when person going over room was confused. Ordered tickets for show and husband requested certain seats. Would have been nice to receive call informing they could not get seat and planned to purchase another. We went with what they choose. Upon heading to show there was a person disputing charges on their bill and you could tell he was embarrassed with people walking by. There should be a private area for this as it made us not want to wait to assistance so it wasn’t an intense area. Returned after show and again, every time we walked through the sky lofts door, there was no warm smiles. Items in room did not work such as espresso machine. Actually burned my hand and had to grab towel due to spillage everywhere. Most importantly, was the outlets as I set the alarm on my phone and plugged into the outlet, we almost missed our flight because the outlet did not work and my phone went dead. Room dirty behind bed when looking to fix outlet. Check out and bags took a long time to come down, Myself and husband had check with front desk several times. They kept saying someone was coming. However, we should not be able to walk down from the lofts, to the cashier in casino, Wait in line cash our chips then have to still wait another 20 mins for luggage at 3am. I literally walked back to offer to go get the bags myself. Then they no longer offer car service complementary for anyone who books the one bedroom. I just don’t see how we can pay $900 for a night and no one will take us to the airport when it is time to leave? Aria and many other luxurious hotels offer this for all luxury levels. It’s basically informing that “couples” (as they is who mostly books the 1x1) and not valuable to you! There was just no value in feeling the luxury to the Sky Lofts. Husband and I felt we could have booked a basic room for the level of service or headed back to Aria Sky Suites!
We celebrated our 10th Anniversary in a 2BR 3,000 sq. ft. Skylofts suite on a beautiful Vegas July night. There were about 20 of us who gathered here (at our request, no children allowed). My wife and I were honored to share our favorite hotel experience with our friends and family who were able to attend. They too felt how special it was to have the Skylofts experience! Instead of hosting a meal we had used the catering service by Skylofts for hors d'oeuvres: a beautiful lemon cake with filling of fresh berries and vanilla cream; fresh shellfish platter; hot wings; wagyu patty sliders; turkey breast finger sandwiches; hummus finger sandwiches; tuna finger sandwiches. They also catered the alcohol: Grey Goose, Macallan 12 yr, Johnnie Walker Black, Patron Silver, Malibu Coconut, Baileys, Moet Brut Rose; red & white wine; and Stella Artois. They provided garnishes of maraschino cherries, stuffed olives, lime and lemon. (We opted not have a butler to bartend.) For the non-alcoholic drinks: O’Doul’s, Pepsi, Coke, ginger ale, pineapple juice, orange juice, cranberry juice, Red Bull, and S. Pellegrino & Fiji water. There was also a variety of coffee beans (including Jamaican Blue Mountain) to be freshly ground and served for those of us who were still awake in the late morning hours. Our guests had complementary Skylofts valet parking. Also, for those who only walked over from their hotel room/suite they had to give our “password” to the VIP attendants, and then were escorted to the Skylofts floor. We played reggae music all night. Since DJ’s are not allowed to set up in the loft, we used the Music Choice (MC) cable channel! It plays much of the songs we like. In addition, it was synced through most of the rooms, since most rooms already had high-end speakers. We also synced our phones by Bluetooth to play music from our own libraries, apps, and from the Internet. We socialized with drinking, conversations, and playing at the in-loft pool table throughout the night. We stayed in the loft for 3 more nights, having company to revisit us and socialize. As usual, the Skylofts staff were quite responsive to our requests, providing Heavenly service. We felt the love from our family, friends, and Skylofts team too! For some reason, our guests can’t wait for next year’s anniversary celebration at Skylofts, but I don’t know where they got that idea. Not long after returning home we booked for the Thanksgiving weekend, but this time we are in a 1BR loft (from where I am writing the Review right now, thankfully!).
My wife and I stayed for 2 nights. The space was absolutely incredible, pure luxury at its finest. Our 2 story suite had a birds eye view of the strip that was surreal. The service was equally matched. I will certainly stay there again.
- Free WiFi in rooms and public areas
- Free valet and self parking
- Onsite dining
The SKYLOFTS at MGM Grand is a short distance from popular attractions such as Park Theater and T-Mobile Arena. This 51-room, 5-star resort has 4 outdoor pools along with a full-service spa and a casino. It's in central Las Vegas and also close to Thomas and Mack Center and Las Vegas Convention Center.
This resort is home to 18 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service. Start each morning with full breakfast, available for a fee from 4 AM to 1 PM.
A flat-screen TV comes with satellite channels and a DVD player, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and the bathroom offers a jetted tub, a hair dryer, and designer toiletries. Other standard amenities include a dining area, a sitting area, and a minibar.
The SKYLOFTS at MGM Grand features a full-service spa, 4 outdoor pools, and a casino. If you drive, put free valet parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury resort include a nightclub, a spa tub, and a sauna.
Reviews from Trip Advisor
95.0% of guests recommend this hotelTotal of 436 reviews