Room was not ready I have to wait for room to become available response at front desk was not reasonable you don’t treat customers like that I would advise anyone to stay away from this place at any cost
Clean. Helpful friendly
Good location shuttle service
Airport shuttle was listed during the booking but it was shut down.
It was clean friendly. Location was very conveniently close to the airport and many other store locations and restaurants.
We had a good time Staying there.
Rooms I liked Breakfast wasn't good
Renovations being done very noisey early am. The floors could be swept. The maid barged into my room and caught me in my underwear and wouldn't leave and close the door. Really upset me. Front desk treated the matter too casually.
The hotel was in the process of being remodeled, and they were handling the disruption. Our hall and room had been redone, and they were lovely.
Not much to like. Construction clutter, poor neighborhood, poor breakfast. Close to airport.
You (Orbitz) booked us to stay for five people, which they did not honor. Forced to cancel the reservation because they could not accommodate us for the booked price. Hotel was under renovation, and we were also told that it had no pool or breakfast available as was advertised.
Clean. Staff was helpful. Comfortable room in an excellent location.
Hotel was clean. The bed was comfortable. With COVID the breakfast was small but did the job. Manager checked us in and was very nice.
Had a few issues. Could not change channels on TV consistently until found the cable receiver under the TV required pointing the remove precisely. Water in shower was too hot in all positions - finally cooled down after 5 minutes of running. Moved the curtain and found a mint and other things on the floor. Fitness room equipment is limited and cheap.
This Hampton Inn & Suites Las Vegas Airport is NOT sound proofed at all. At 6 am in the morning when all the planes start to takeoff and land, it is impossible to stay asleep because of the gigantic noise. I checked-in around 2:30 am on January 5 and planned to check-out late morning of the same morning, but I had to check out before 7:30 am, because I could not keep my sleep. The only reason I chose this hotel is that it is close to the airport and has free airport shuttle. The hotel staffs know about this kind of complaints and offered a refund (or partial refund), but they realized they cannot, because I already paid full amount to Orbitz. Will you, Orbitz, please ask for a refund or partial refund? I had only two hours of sleep before a long flight to Japan. Orbitz has an obligation to tell potential clients about this noise that starts around 6:00 am in the morning. This hotel is only good for people who needs to sleep between mid-night and 6:00 am.
I was assigned a handicapped room, which I am not handicapped nor did I request it. I was looking forward to taking a bath but could not due to a wooden seat for handicapped person which was permantly installed. Also the shower head was a hand held unit which was off to the side of the shower. I arrived after midnight and was not interested in changing rooms at this time. So overall I was disappointed
Close to the airport and provides 24 hour shuttle to the airport. No refrgeratos in room..
Hampton Inn & Suites Las Vegas Airport places you within a 10-minute drive of popular sights such as MGM Grand Casino and MGM Grand Garden Arena. This hotel has 129 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free self parking.
Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 9:00 AM. For a nice break, mingle with other guests at the free daily manager's reception.
49-inch LCD TVs come with digital channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Other standard amenities include coffee makers, free local calls, and ironing boards. Housekeeping is available on request.
Guests staying at Hampton Inn & Suites Las Vegas Airport enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include conference space, coffee/tea in a common area, and express check-out.
Room was not ready I have to wait for room to become available response at front desk was not reasonable you don’t treat customers like that I would advise anyone to stay away from this place at any cost
Clean. Helpful friendly
Good location shuttle service
Thank you for choosing our hotel. We appreciate your feedback.
Airport shuttle was listed during the booking but it was shut down.
We are sorry about the airport shuttle. We did not anticipate its break down. It is back up and running.
It was clean friendly. Location was very conveniently close to the airport and many other store locations and restaurants.
Thank you for choosing our property. We will be sure to pass your comments onto our staff. We are appreciate your 5 out of 5 rating.
We had a good time Staying there.
Thank you for staying with us. We are happy to hear you had a good time.
Rooms I liked Breakfast wasn't good
We're sorry you didn't like breakfast. We'd like your feedback on what we could have done better. We're glad you liked our new rooms. Thank you for choosing our hotel.
Renovations being done very noisey early am. The floors could be swept. The maid barged into my room and caught me in my underwear and wouldn't leave and close the door. Really upset me. Front desk treated the matter too casually.
We appreciate you letting us know about the issues you experienced. We will be sure to address them with the front desk and housekeeping. Renovations will be completed this month, we are sorry for the inconvinience.
The hotel was in the process of being remodeled, and they were handling the disruption. Our hall and room had been redone, and they were lovely.
Thank you for choosing our hotel and being understanding about renovation. We will be done end of October 2021 and know the results will be worth it.
Not much to like. Construction clutter, poor neighborhood, poor breakfast. Close to airport.
We're sorry to hear you were unhappy with your stay. We are undergoing active renovations which we anticipate to be completed by October but understand it can be bothersome. Breakfast will return to normal in August once our kitchen and dining area remodel are complete.
Thank you for staying with us. We hope to see you soon.