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Extended Stay America Suites Knoxville West Hills

2.5 star property
Hotel in Knoxville with free breakfast

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Photo gallery for Extended Stay America Suites Knoxville West Hills

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi
Lobby
Exterior
Desk, iron/ironing board, free WiFi
Free daily on-the-go breakfast

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
1700 Winston Rd, Knoxville, TN, 37919
  • Place, West Town Mall
    ‪3 min walk‬
  • Place, Regal Downtown West
    ‪9 min walk‬
  • Place, Regal Cinebarre West Town Mall
    ‪14 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Knoxville

Located in Bearden, Extended Stay America Suites Knoxville West Hills is within a 10-minute stroll of sights such as West Town Mall and Regal Downtown West. This hotel has 72 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • West Town Mall - 3 min walk - 0.2 miles
  • Regal Downtown West - 9 min walk - 0.5 miles
  • West Hills Tennis Center - 9 min walk - 0.5 miles
  • Regal Cinebarre West Town Mall - 14 min walk - 0.8 miles
  • University of Tennessee - 9 min drive - 10.2 miles

Getting around

  • McGhee Tyson Airport (TYS) - 24 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬9 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Jim 'N Nick's Bar-B-Q - ‬10 min walk
  • ‪King Gyro - ‬10 min walk

About this property

Extended Stay America Suites Knoxville West Hills

Hotel in Knoxville with free breakfast
Extended Stay America Suites Knoxville West Hills features free WiFi in public areas, coffee in a common area, and laundry facilities. You can put free parking to good use if you drive. Front-desk staff can help secure valuables, and provide local restaurant recommendations. Additional amenities include a vending machine, a picnic area, and barbecue grills.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other amenities include kitchens, refrigerators, and microwaves. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Exterior
WoodSpring Suites Knoxville West
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
8.4 out of 10, Very Good, 556 reviews
$74 nightly
The price is $88
Jan 25 - Jan 26
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Built in 1990
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets
  • Dogs and cats only
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping fee: USD 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Extended Stay America Hills Hotel Knoxville West
Extended Stay America Knoxville West Hills
Extended Stay America Knoxville West Hills Hotel
Extended Stay America Knoxville West Hills
Hotel Extended Stay America Knoxville - West Hills Knoxville
Knoxville Extended Stay America Knoxville - West Hills Hotel
Hotel Extended Stay America Knoxville - West Hills
Extended Stay America Knoxville - West Hills Knoxville
Extended Stay America Hills Hotel
Extended Stay America Hills
Extended Stay America Hills
Extended Stay America Knoxville West Hills
Extended Stay America Suites Knoxville West Hills Hotel
Extended Stay America Suites Knoxville West Hills Knoxville

Frequently asked questions

Is free cancellation available at Extended Stay America Suites Knoxville West Hills?

Extended Stay America Suites Knoxville West Hills provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Extended Stay America Suites Knoxville West Hills?

As of Jan 22, 2026, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Knoxville West Hills on Jan 25, 2026 start from $64.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Extended Stay America Suites Knoxville West Hills?

This hotel is situated in Bearden within a 10-minute walk of West Town Mall and Regal Downtown West. You'll also find Regal Cinebarre West Town Mall and West Hills Tennis Center less than a mile away.

Is there parking available at Extended Stay America Suites Knoxville West Hills?

Yes, self parking is offered for free at the hotel.

Does Extended Stay America Suites Knoxville West Hills have a casino on the premises?

No, Extended Stay America Suites Knoxville West Hills doesn't have a casino.

Is there an indoor pool at Extended Stay America Suites Knoxville West Hills?

No, there is no indoor pool at this hotel.

Is Extended Stay America Suites Knoxville West Hills a good place to stay for couples?

Couples staying at this hotel will value amenities like a kitchen, city views in some guestrooms, as well as free breakfast.

Does Extended Stay America Suites Knoxville West Hills have a hot tub?

No, this hotel doesn't have a spa tub.

Does Extended Stay America Suites Knoxville West Hills have a restaurant that serves breakfast?

Extended Stay America Suites Knoxville West Hills offers free on-the-go breakfast each morning though there is no restaurant.

Will Extended Stay America Suites Knoxville West Hills allow pets to stay for free?

Although cats and dogs can't stay for free, they are welcome at Extended Stay America Suites Knoxville West Hills.

Are there connecting rooms at Extended Stay America Suites Knoxville West Hills?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Extended Stay America Suites Knoxville West Hills?

The closest major airport to Extended Stay America Suites Knoxville West Hills is McGhee Tyson Airport (TYS), which is 19.4 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Extended Stay America Suites Knoxville West Hills?

No, there aren't any guestrooms with balconies at Extended Stay America Suites Knoxville West Hills.

Extended Stay America Suites Knoxville West Hills Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 198 out of 591 reviews
Rating 8 - Good. 129 out of 591 reviews
Rating 6 - Okay. 100 out of 591 reviews
Rating 4 - Poor. 82 out of 591 reviews
Rating 2 - Terrible. 82 out of 591 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

kenneth

Disliked: Cleanliness, property conditions & facilities, room comfort
I saw an accurate review too late. Had I not paid in advance, I would have hi tailed it out. Tons of smoke in the lobby and it got worse headed to the room. Our room initially smelled of paint, which I thought was a blessing. The smoke overpowered that paint in a hurry. Towels were either just folded again after animal bathing, or just naturally hairy. Wear your shoes at all times. For the first time ever I put a chair to help secure the door. I know it was not an expensive option, but since it was close to destination. Highly advise, KEEP LOOKING
Stayed 1 night in Oct 2025

10/10 Excellent

Barbie

Traveled with family
Liked: Cleanliness
Location was good - check in was very seamless. Room was nice & very clean
Stayed 1 night in Oct 2025

10/10 Excellent

Joe

Traveled with family
Liked: Amenities, property conditions & facilities
Everything
Stayed 1 night in Oct 2025

4/10 Poor

Thomas

Business traveler
Disliked: Amenities, property conditions & facilities
Fights in the corridors, smells like pee and cleaning solution. Mattresses are rough.
Stayed 1 night in Oct 2025

10/10 Excellent

Angi

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Adolphus

Stayed 1 night in Sep 2025

2/10 Terrible

Christian

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Greg

Stayed 1 night in Sep 2025

8/10 Good

Tom

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Not a nice hotel or room
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Smelled of smoke

My boyfriend and I were only there to sleep, so we didn't get the fully experience of the hotel. However, as soon as we walked into the lobby to check in, we smelled strong smoke from cigarettes. The odor kind of went away as we walked closer to the hotel room, but we could still smell it a little.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

You tricked me!

This is the place for you! But only if you're looking for guests walking around the lobby, drinking liquor from a bottle, 30+ hairs in your shower, and just mini muffins as your "free breakfast"! The guest ratings did not match the actual hotel stay...
Stayed 1 night in Sep 2025

6/10 Okay

Tammy

Liked: Staff & service, room comfort
Disliked: Cleanliness

Great people, great bed, room not the best

The people were amazing, the bed great! The towels were soft and clean. The room was half way below the ground and there was mold in a lot of places. The door electronic worked but the handle did not work…but the other people there on the floor were great and friendly. I felt safe there with the nice people.
Stayed 1 night in Aug 2025

10/10 Excellent

Shawnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Aug 2025

8/10 Good

Louis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
While the area was nice and the staff seemed friendly with the limited amount of interaction we had. Only minor complaint was there were no plastic cups in the bathroom. If you were planning on staying there more than a few days and want to use the kitchen to cook food instead of eating out you will need to bring your own pots and pans and dining ware. Or rent it from the hotel. I do understand why they rent it out because they have to make sure that it is clean properly after you leave. Their on site breakfast options are coffee, oatmeal and granola bars. But there are plenty of places to get breakfast in the area. I would consider staying here again if I need to go back to Knoxville.
Stayed 4 nights in Aug 2025

2/10 Terrible

Joshua

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Well, I get in my room and there is piss and pubic hair that isn’t mine, all over the toilet and what I can only guess is semen along with burn marks on the sheets that haven’t been washed, so there’s that. Not to mention the homeless roaming the parking lot looking for things to take so I won’t be sleeping much tonight and instead watching my vehicle. I want my $84 back. This place is worth $35 a night MAX.
Stayed 1 night in Aug 2025

2/10 Terrible

Silvana

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, unsafe, hair in bed, wet shower, police in building due to some issues, basement room, broken appliances, dirty overall
Stayed 1 night in Aug 2025

2/10 Terrible

Jim

Filthy, dirty room. This should not be an American option. Go to India if you want something comparable.
Stayed 1 night in Aug 2025

6/10 Okay

Matthew

Stayed 1 night in May 2025

6/10 Okay

Donald

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

David

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2025

2/10 Terrible

Teresa

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Was not clean and unpleasant odors
Stayed 2 nights in Jun 2025

2/10 Terrible

Kate

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had an overwhelmingly musty smell. Cleaning was limited; it appears they changed the towels and sheets and that was about it. The floors weren’t even swept and were filthy. The bed was creaky and uncomfortable. The faucet to turn the water on was broke off and just sitting in the side of the filthy tub. When I pulled the lever to turn on the shower head, mote water came out of the faucet than the shower head. It was bad enough I even wrote to corporate. Random, small issues aren’t a big deal, but this property is clearly neglected.
Stayed 1 night in Jul 2025

2/10 Terrible

Sherri

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in ok. Went around back to go to room, open the door to the hallway and was hit with the smell of cigarettes and some pungent food smell. Supposed to be non smoking hotel. Went in room smelled like straight up cigarettes. Bathroom had mold in shower. There was no hair dryer. The furniture was old and worn out. The pillows smelled like cigarettes. The door leading out back did not have a lock so the building wasn't secure. All night long things were moved and clanked on the floor above. Couldn't sleep because of the noises. Had the leave the fan on full blast just to stay cool. Don't stay here.
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Spacious room, good location, worst smell ever

The cigarette and pot smoke smell at this property was unbearable, especially for a family trip with kids (traveling for a funeral, no less). I know this area of Knoxville well and assumed the hotel would be in much better condition than it was. The room was had was large, but we couldn't bear to stay in it due to the overwhelming smells in the room, lobby and hallways. I got a refund for one of three nights, wish it was more. This place is a mess.
Stayed 3 nights in Jun 2025

10/10 Excellent

Andrea

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was convenient to everything.
Stayed 1 night in Jun 2025

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