La Quinta Inn Killeen2.5 out of 5.0
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Recent guest reviews
The staff and the cleanliness of the room were what makes it for this motel. Everything else was average at best, but good for the price.
Was very run down requested a non smoking double queen got a double double right next to smoking rooms where drugs were being smoked pets were allowed and constantly barking. It was one of the worst hotels I've ever been at
My first morning got complicated due to bad drainage of the bathtub. Service was provided very expeditiously after placing the call to the front desk. By the time I came back to room late that night, I noticed that it had not been serviced - Trash was not picked up, carpet needed to be vaccumed, bed had not been dressed, coffee was not provided for following morning, etc. Not a nice way to make a good impression and make me want to come back.
Excellent staff, but my room smelled like a nursing home. It was a mix of mildew and wetness . The room was clean but the smell was unerving. The bathroom drains did not drain properly and it took nearly a day to drain the water from the shower
Great location & service Plan to visit again. Great place to bring ur pets
Staff was nice, hotel is a little outdated...I was scared to go into the room because of how the outside looks run down and dirty. Beds were soft...to soft for my comfort but the family liked them. The room had a sort of smell to it..maybe staled cigarette smell... Shower had good pressure...pool needed cleaning...but again...good enough for the price...might stay here again, because the location was convienent to were we spent our days. Next time will bring air fresheners
Check in was good and easy. Hotel room dirty. Carpet needs cleaning white socks on bottom are black after walking across carpet dirt in all corners in bathroom. Breakfast not the same as other in the firm. Checkout was easy.
Nice enough facilities. The only concern we had was the very high step up into the tub/shower. Tough for elderly folks.
The room was great. Staff was fine. The only issue we had was with the location -- just a lot of traffic in the area and a weird adjoining parking lot shared with Denny's and Popeye's...difficult to get out of on weekends around dinner time.
Good but need more cleaning in the room and bathrooms.
I came in for a couple hours of rest and it was a decent little place for the purpose. The room had a good ac, soft bed, and was decently clean.
It was just Okay, a little dirty. There were a lot of shady people staying there and the ice machine didn't work.
Had to find a hotel at the last minute and decided to stay here. The staff was super friendly and the room was cozy. Definitely recommended and more bang for your buck compared to most of the other hotels in this city!
Just needed somewhere to stay for the night while I pass through and continue my road trip cross country. Found a really great deal and saved an additional dollar amount in the process. Even without the discounts it was a steal! Friendly staff that provided me with everything I needed. Restaurants and other stores are within walking distance as well. Definitely would recommend for those who want more bang for their buck in a hotel!
the customer service was great. The hotel need updating.
There was some confusion over check -in time. My confirmation letter said 1:00pm the hotel staff said 3:00pm. Tried to check in at 2:00pm and was told there was no room available at that time. Returned later with no problem. In fact the 2nd staff member was great. Very professional,considerate, helpful and extremely friendly. Location was easy to find, easy to get into but a little difficult to get out due to the proximity to a stop light and heavy traffic.
Although the room wasn't ready when we arrived, the room we finally received was clean and very comfortable. The front desk clerk was very apologetic and understanding!
It's an older motel, nicely remodeled. Great for pets. Refrigerator and microwave did not work. Comfortable beds and stay overall.
The breakfast was OK, I wish we would have more choices and fresher food. Did not like seeing the styrofoam plates, bowels and cups. There are greener and more mover environmentaly better choices. I did not see any recycle bins around and believe they should have them in the rooms, by the vending machines and in the lobby. I saw the note about saving the water and not changing the sheets. I would stay at this chain of hotels more often if the were a greener hotel.
What worked: Friendly staff, awesome bed and linens, location 78right off highway, Denny's next door). What needs attention: Room had a musty odor, vending machine on 2nd floor didn't work, breakfast selection was pretty basic.
La Quinta Inn Killeen is located 2.1 mi (3.3 km) from Killeen Mall and within a 10-minute drive of Vive Les Arts Theatre. This 106-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Killeen Civic and Conference Center is also nearby.
Start your day off right with a free continental breakfast.
All 106 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.
At La Quinta Inn Killeen, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include coffee/tea in a common area and a TV in a common area.