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La Quinta Inn Killeen

2.5 out of 5.0

Recent guest reviews

Needed a fast place to crash at the end of a busy trip. This place was clean and reasonable for just such an occasion.

The staff and the cleanliness of the room were what makes it for this motel. Everything else was average at best, but good for the price.

Was very run down requested a non smoking double queen got a double double right next to smoking rooms where drugs were being smoked pets were allowed and constantly barking. It was one of the worst hotels I've ever been at

My first morning got complicated due to bad drainage of the bathtub. Service was provided very expeditiously after placing the call to the front desk. By the time I came back to room late that night, I noticed that it had not been serviced - Trash was not picked up, carpet needed to be vaccumed, bed had not been dressed, coffee was not provided for following morning, etc. Not a nice way to make a good impression and make me want to come back.

Excellent staff, but my room smelled like a nursing home. It was a mix of mildew and wetness . The room was clean but the smell was unerving. The bathroom drains did not drain properly and it took nearly a day to drain the water from the shower

Great location & service Plan to visit again. Great place to bring ur pets

Staff was nice, hotel is a little outdated...I was scared to go into the room because of how the outside looks run down and dirty. Beds were soft...to soft for my comfort but the family liked them. The room had a sort of smell to it..maybe staled cigarette smell... Shower had good pressure...pool needed cleaning...but again...good enough for the price...might stay here again, because the location was convienent to were we spent our days. Next time will bring air fresheners

Check in was good and easy. Hotel room dirty. Carpet needs cleaning white socks on bottom are black after walking across carpet dirt in all corners in bathroom. Breakfast not the same as other in the firm. Checkout was easy.

Nice enough facilities. The only concern we had was the very high step up into the tub/shower. Tough for elderly folks.

The room was great. Staff was fine. The only issue we had was with the location -- just a lot of traffic in the area and a weird adjoining parking lot shared with Denny's and Popeye's...difficult to get out of on weekends around dinner time.

Good but need more cleaning in the room and bathrooms.

I came in for a couple hours of rest and it was a decent little place for the purpose. The room had a good ac, soft bed, and was decently clean.

It was just Okay, a little dirty. There were a lot of shady people staying there and the ice machine didn't work.

Had to find a hotel at the last minute and decided to stay here. The staff was super friendly and the room was cozy. Definitely recommended and more bang for your buck compared to most of the other hotels in this city!

Just needed somewhere to stay for the night while I pass through and continue my road trip cross country. Found a really great deal and saved an additional dollar amount in the process. Even without the discounts it was a steal! Friendly staff that provided me with everything I needed. Restaurants and other stores are within walking distance as well. Definitely would recommend for those who want more bang for their buck in a hotel!

the customer service was great. The hotel need updating.

There was some confusion over check -in time. My confirmation letter said 1:00pm the hotel staff said 3:00pm. Tried to check in at 2:00pm and was told there was no room available at that time. Returned later with no problem. In fact the 2nd staff member was great. Very professional,considerate, helpful and extremely friendly. Location was easy to find, easy to get into but a little difficult to get out due to the proximity to a stop light and heavy traffic.

Although the room wasn't ready when we arrived, the room we finally received was clean and very comfortable. The front desk clerk was very apologetic and understanding!

It's an older motel, nicely remodeled. Great for pets. Refrigerator and microwave did not work. Comfortable beds and stay overall.

The breakfast was OK, I wish we would have more choices and fresher food. Did not like seeing the styrofoam plates, bowels and cups. There are greener and more mover environmentaly better choices. I did not see any recycle bins around and believe they should have them in the rooms, by the vending machines and in the lobby. I saw the note about saving the water and not changing the sheets. I would stay at this chain of hotels more often if the were a greener hotel.

1112 S Fort Hood St Killeen TX

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

La Quinta Inn Killeen is located 2.1 mi (3.3 km) from Killeen Mall and within a 10-minute drive of Vive Les Arts Theatre. This 106-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Killeen Civic and Conference Center is also nearby.


Dining

Start your day off right with a free continental breakfast.


Rooms

All 106 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.


Property features

At La Quinta Inn Killeen, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include coffee/tea in a common area and a TV in a common area.

Room options

Standard Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for La Quinta Inn Killeen

Everyone (8) Couples (5) Business (3) Family (3) Other (4) Friends (1)
4

nice for the money

Everyone

Needed a fast place to crash at the end of a busy trip. This place was clean and reasonable for just such an occasion.

By on May 31, 2017

Review comment responded on Jun 2, 2017

Dear Guest, I know your time is valuable, and I appreciate you leaving us a rating and review. I'm delighted to know we met your needs and expectations, and we hope to provide you with great service again in the future. Sincerely, Kristen W. General Manager

4

good for the $

Everyone

The staff and the cleanliness of the room were what makes it for this motel. Everything else was average at best, but good for the price.

By , from Texas on Feb 21, 2017

Review comment responded on Feb 23, 2017

Mr. Jack, Thank you for leaving us a great review! We appreciate you taking time to let us know about your stay, and the staff will be very thankful to receive your compliments. The tub height is one of those things I wish we could change, but with the way the drain pipes are laid out, it's nearly impossible to alter. We definitely look forward to your next visit, and hope you continue to have great experiences at all of our locations. Sincerely, Kristen W. General Manager

1

horrible

Everyone

Was very run down requested a non smoking double queen got a double double right next to smoking rooms where drugs were being smoked pets were allowed and constantly barking. It was one of the worst hotels I've ever been at

By on Feb 5, 2017

Review comment responded on Feb 7, 2017

Thank you for taking time to let us know about your stay. I apologize that the bed size was not properly explained as we have no Queen beds at our location. We try to accommodate all guests' requests, especially when it comes to allergies and sensitivities, and I apologize that we were not able to get you into a room further from the smoking rooms. I hope that you are willing to give us another chance in the future. Sincerely, Kristen W. General Manager

2

visiting killeen, texas

Everyone

My first morning got complicated due to bad drainage of the bathtub. Service was provided very expeditiously after placing the call to the front desk. By the time I came back to room late that night, I noticed that it had not been serviced - Trash was not picked up, carpet needed to be vaccumed, bed had not been dressed, coffee was not provided for following morning, etc. Not a nice way to make a good impression and make me want to come back.

By , from Los Angeles, CA on Sep 14, 2016

Review comment responded on Sep 19, 2016

Dear Frankie, Thank you for taking time from your schedule to leave a review of your recent visit. I apologize about the tub drain and cleaning issues you experienced, and I will be addressing this with my staff. This is not the experience we want you to have when staying with us. I hope you will give us a chance to redeem ourselves in the future. Sincerely, Kristen W. General Manager

3

friendly staff but the hotel could use a makeove

Everyone

Excellent staff, but my room smelled like a nursing home. It was a mix of mildew and wetness . The room was clean but the smell was unerving. The bathroom drains did not drain properly and it took nearly a day to drain the water from the shower

By , from r on Sep 12, 2016

Review comment responded on Sep 14, 2016

Dear Guest, Thank you for taking the time to leave us a review. The staff will be very happy to receive your compliment, and I apologize about the smell in your room and the slow tub drain. I will remind the room attendants the importance of reporting slow drains so we can handle them before it becomes an issue for the guest. We look forward to seeing you on your next visit and showing that we took your comments to heart. Sincerely, Kristen W. General Manager

4

close to shopping

Everyone

Great location & service Plan to visit again. Great place to bring ur pets

By , from Fort Worth, Tx on May 10, 2016

4

decent hotel for the price

Everyone

Staff was nice, hotel is a little outdated...I was scared to go into the room because of how the outside looks run down and dirty. Beds were soft...to soft for my comfort but the family liked them. The room had a sort of smell to it..maybe staled cigarette smell... Shower had good pressure...pool needed cleaning...but again...good enough for the price...might stay here again, because the location was convienent to were we spent our days. Next time will bring air fresheners

By , from killeen tx on May 2, 2016

2

good location near fort hood

Everyone

Check in was good and easy. Hotel room dirty. Carpet needs cleaning white socks on bottom are black after walking across carpet dirt in all corners in bathroom. Breakfast not the same as other in the firm. Checkout was easy.

By on Feb 13, 2016

4

weekend road trip

Families

Nice enough facilities. The only concern we had was the very high step up into the tub/shower. Tough for elderly folks.

By on Jun 9, 2015

3

nice clean room

Couples

The room was great. Staff was fine. The only issue we had was with the location -- just a lot of traffic in the area and a weird adjoining parking lot shared with Denny's and Popeye's...difficult to get out of on weekends around dinner time.

By on Mar 17, 2015