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Izla Hotel by Fiesta Americana, Isla Mujeres

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Junior Suite, 2 Double Beds | Premium bedding, in-room safe, soundproofing, iron/ironing board
Luxury Room, 1 King Bed, Ocean View | Terrace/patio
Business center

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Sac Bajo, Fraccionamiento Lagunamar, Isla Mujeres, QROO, 77400
  • Place, Garrafon Natural Reef Park
    ‪2 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪6 min walk‬
  • Place, Dolphin Discovery
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪91 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Swim Up, 1 King

Swim Up, 1 King | Premium bedding, in-room safe, soundproofing, iron/ironing board

Swim Up, 1 King

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 1 King Bed, Garden View

Luxury Room, 1 King Bed, Garden View | Premium bedding, in-room safe, soundproofing, iron/ironing board

Luxury Room, 1 King Bed, Garden View

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 2 Double Beds, Garden View

Luxury Room, 2 Double Beds, Garden View | Premium bedding, in-room safe, soundproofing, iron/ironing board

Luxury Room, 2 Double Beds, Garden View

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Luxury Room, 1 King Bed, Ocean View

Luxury Room, 1 King Bed, Ocean View | Terrace/patio

Luxury Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 2 Double Beds, Ocean View

Luxury Room, 2 Double Beds, Ocean View | Premium bedding, in-room safe, soundproofing, iron/ironing board

Luxury Room, 2 Double Beds, Ocean View

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Terrace/patio

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | Premium bedding, in-room safe, soundproofing, iron/ironing board

Junior Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront | Premium bedding, in-room safe, soundproofing, iron/ironing board

Junior Suite, 1 King Bed, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Isla Mujeres

Izla Hotel by Fiesta Americana, Isla Mujeres places you 3.7 mi (6 km) from North Beach. This 122-room, 4.5-star hotel has 2 restaurants along with conveniences like a full-service spa and an outdoor pool.

What's nearby

  • Garrafon Natural Reef Park - 2 min walk - 0.1 miles
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 6 min walk - 0.4 miles
  • Joysxee Floating Bottle Island - 11 min walk - 0.6 miles
  • Mundaca House - 13 min walk - 0.7 miles
  • Dolphin Discovery - 3 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive

Restaurants

  • ‪Albatros Beach Club - ‬12 min walk
  • ‪Mar Bella - ‬14 min walk
  • ‪Icebar - ‬1 min walk
  • ‪oscar's grills pizzas - ‬3 min drive
  • ‪La Casa del Tikinxic - ‬12 min walk

About this property

Izla Hotel by Fiesta Americana, Isla Mujeres

Guests of Izla Hotel by Fiesta Americana, Isla Mujeres enjoy a full-service spa, an outdoor pool, and a gym. You can put free parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this beach hotel include free WiFi in public areas, meeting rooms, and a conference center.
55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Balconies, coffee makers, and safes are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Izla Wellnes Center has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar

Restaurants on site

  • Izla Café
  • Taqueria

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Shared men and women areas
  • Spa open daily
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 2017
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A damage deposit of USD 200 will be collected before check-in.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 8 AM to 8 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Izla Hotel Isla Mujeres

Izla Isla Mujeres

Izla Hotel

Izla Beach Front Hotel Hotel

Izla Beach Front Hotel Isla Mujeres

Izla Beach Front Hotel Hotel Isla Mujeres

Frequently asked questions

Are free cancellation options available at Izla Hotel by Fiesta Americana, Isla Mujeres?

Izla Hotel by Fiesta Americana, Isla Mujeres offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Izla Hotel by Fiesta Americana, Isla Mujeres?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Izla Hotel by Fiesta Americana, Isla Mujeres on Jun 4, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Izla Hotel by Fiesta Americana, Isla Mujeres?

Guests positively rate the hotel's location in Isla Mujeres, just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Garrafon Natural Reef Park, and within a short walk of Shark Beach. You'll also find Isla Mujeres Ferry Terminal and North Beach within a short drive.

Is parking available on site at Izla Hotel by Fiesta Americana, Isla Mujeres?

Yes, self parking is offered for free at the hotel.

Is there a spa at Izla Hotel by Fiesta Americana, Isla Mujeres?

Izla Wellnes Center is the hotel's spa and services include Swedish massages, deep-tissue massages, detox wraps, and couples treatments.

Are there luxury amenities available at Izla Hotel by Fiesta Americana, Isla Mujeres?

Yes, guests can indulge in luxuries such as an outdoor pool, 2 restaurants, and a poolside bar at this hotel.

Does Izla Hotel by Fiesta Americana, Isla Mujeres include a casino on the premises?

No, Izla Hotel by Fiesta Americana, Isla Mujeres doesn't have a casino.

Is there an indoor pool at Izla Hotel by Fiesta Americana, Isla Mujeres?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8 AM and 8 PM.

Is Izla Hotel by Fiesta Americana, Isla Mujeres good for couples?

This beachfront hotel offers many amenities for couples such as 2 restaurants and some guestrooms include a private plunge pool and a private outdoor hot tub.

Does Izla Hotel by Fiesta Americana, Isla Mujeres have a hot tub?

No, there isn't a spa tub at this hotel.

Does Izla Hotel by Fiesta Americana, Isla Mujeres feature a restaurant that includes a breakfast menu?

No, Izla Hotel by Fiesta Americana, Isla Mujeres doesn't have a restaurant that serves breakfast.

Does Izla Hotel by Fiesta Americana, Isla Mujeres allow pets to stay free of charge?

No, pets aren't allowed at Izla Hotel by Fiesta Americana, Isla Mujeres.

Does Izla Hotel by Fiesta Americana, Isla Mujeres have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Izla Hotel by Fiesta Americana, Isla Mujeres?

The closest major airport to Izla Hotel by Fiesta Americana, Isla Mujeres is Cancun Intl. Airport (CUN), which is 23.7 mi away (108 minutes by car).

Are there rooms with balconies that I can book at Izla Hotel by Fiesta Americana, Isla Mujeres?

Yes, every guestroom at Izla Hotel by Fiesta Americana, Isla Mujeres comes with a balcony and some offer ocean and garden views.

Does Izla Hotel by Fiesta Americana, Isla Mujeres have a wedding venue on site?

Take advantage of the wedding venue at Izla Hotel by Fiesta Americana, Isla Mujeres if you plan to say "I do" during your trip.

Izla Hotel by Fiesta Americana, Isla Mujeres Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 626 out of 1108 reviews
Rating 8 - Good. 251 out of 1108 reviews
Rating 6 - Okay. 123 out of 1108 reviews
Rating 4 - Poor. 58 out of 1108 reviews
Rating 2 - Terrible. 50 out of 1108 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

R

Liked: Cleanliness, amenities, property conditions & facilities
great place to stay
Stayed 3 nights in Feb 2026

8/10 Good

Jeanne

Liked: Cleanliness, property conditions & facilities
Friendly staff. Food was just ok
Stayed 2 nights in Feb 2026

10/10 Excellent

analissa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable. Lots of choices for food and drink.
Stayed 6 nights in Jan 2026

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was nice and the view was great.The grounds were very nice and clean, we really enjoyed the pool and beach ,the staff were attentive all in all a pleasant trip.
Stayed 10 nights in Feb 2026

10/10 Excellent

GEORJINA BREA, Austin

Stayed 3 nights in Feb 2026

10/10 Excellent

Lynne

Liked: Cleanliness, property conditions & facilities
Great amenities and beautiful place! Only negative was it took long (35 min to check in)
Stayed 5 nights in Feb 2026

10/10 Excellent

Lynda Marie

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room (we had oceanfront)
Stayed 10 nights in Feb 2026

8/10 Good

Helen

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was perfect. Staff very friendly but language barrier was difficult. Huge huge turnover of staff which was alarming. The ALL Inclusive package we purchased was very misleading and items that were to be included were not. Restaurant clean and lovely but the menu NEEDS to rotate items. Very very certain our vodka (sky) was substituted for the cheaper house vodka. It is a clear taste difference. When I'd asked to taste the two varies in a taste test.... bar tender didn't deny and let me upgrade to what we rightfully paid for. Also, all inclusive was not as delivered for menu items too. Felt very nickle-and-dimed if we wanted to have something different then on the "list of inclusions/menus'. very cheap appeal. If we would have known from the beginning we would have just paid the extra regardless beforehand. maybe Tier the all inclusive idea. Basic all inclusive privillage all inclusive with top shelf on all....
Welcome brochure - hours of places vary. Dining room is really only the Cafe' in that the other place is more of a sports hangout.
Stayed 10 nights in Feb 2026

10/10 Excellent

Troy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Went down with couple friends. Found the staff very helpful. And quick to make our stay very comfortable. Nice assortment of food and drink options. Great setting away from north beach that can be more loud and crowded. Close to couple other beach clubs and nearby restaurants
Stayed 8 nights in Feb 2026

10/10 Excellent

thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was far better than we had expected. Location is fabulous if you are looking for a relaxing and stress free environment. We had the superior Ocean view room which had a gorgeous view. The room was quite large , very clean and the two queen beds were perfect. Nice large widescreen tv also, Walk in shower was enormous. Plenty of closet and drawer space. Except for the super bowl party outside, the room was very quiet. We had the all inclusive package and the food was good/very good with a wide selection. We had one security concern which was handled in a quick and thorough manner. The management took it very seriously and the matter was resolved quickly. The staff throughout the resort were super friendly and attentive. Looking forward to a return trip in 2027!
Stayed 7 nights in Feb 2026

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
easy check in, polite and friendly
Stayed 8 nights in Feb 2026

8/10 Good

Michael C.

Clean
Stayed 6 nights in Jan 2026

10/10 Excellent

DAWN

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were nice and everything was clean.
Stayed 7 nights in Feb 2026

8/10 Good

Emerich

Traveled with partner
Liked: Cleanliness
The staff was wonderful. We especially appreciated Martin one of the wonderful servers. We did all inclusive and it was worth it if not spectacular. Some things were very good while others were not as appealing. There are few activities at least while we were there. It was clean and lovely and much less crowded than the north end of the Island.
Stayed 4 nights in Jan 2026

8/10 Good

JANET

Liked: Cleanliness, amenities, property conditions & facilities
Fav things were room and hotel cleanliness. Room was spacious with a great bathroom and outdoor patio (ground level). Staff are friendly and efficient. There’s a gym with usual gym equipment in good condition. Restaurant had a good breakfast buffet. Lots of lounge chairs around pool and on beach. Taxis always available out front as well as local bus.
Stayed 14 nights in Jan 2026

8/10 Good

Kimberly

Traveled with group
Liked: Cleanliness, property conditions & facilities
Location was perfect for our group. Nice and quiet but close to everything we needed
Superbowl party
Sunset
Sunrise
Stayed 7 nights in Feb 2026

10/10 Excellent

Lisa

Stayed 5 nights in Feb 2026

10/10 Excellent

Abbie

Traveled with group
Liked: Cleanliness, property conditions & facilities
Clean room and amenities. Beautiful beach view. Very nice staff. Clean beach. Would definitely stay here again
Stayed 5 nights in Feb 2026

6/10 Okay

Sherri

Traveled with family
Disliked: Amenities
Room was okay staff were very nice and helpful-Food and restaurant-(stated multiple restaurants but there was only 1) were below par- stayed all inclusive and many things were not all inclusive. Told somethings were a price but then once you purchased -price was higher. A TV was set up for Super Bowl- but they wanted to charge to sit near tv and to have the buffet/drinks supplied for Super Bowl which you could get the same stuff in the restaurant. I would not chose to stay here again.
Stayed 14 nights in Jan 2026

2/10 Terrible

Gary DeMink Julie

Stayed 11 nights in Feb 2026

10/10 Excellent

Brian T

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I had an amazing Stay at Izla. Everything was perfect.
Stayed 7 nights in Feb 2026

6/10 Okay

Bevona

Traveled with group
Disliked: Amenities
Amenities ok, food was good but limited menu and too repetitive for all inclusive, bar service good, sky lounge was not consistent in operational hours, pools too cold for swimming, beach had a lot of sea weed, room and shower was great!
Stayed 11 nights in Jan 2026

6/10 Okay

Kirsten

Traveled with group, Traveled with partner
Liked: Cleanliness
Great hotel for the price point!, incredibly comfortable bed, updated and spacious rooms. Overall a tidy well kept space. It appears the hotel is under staffed hotel staff tries hard and are friendly. It was apparent upper management was on site, but would not adopt an all hands on deck to help when busy. When house keeping tended to our room, we were more often than not left with no hand towels, toilet paper, or bath matt. Restaurant menu was supposed to rotate between Italian and Mexican every other day, while there over 11 nights it changed once. Pool towels are the rarity to find. There is only ever 2 or 3 available at one time. Servers in restaurant, lounge and beach bar were friendly.
Stayed 11 nights in Jan 2026

10/10 Excellent

Hailey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly, generous staff! Great location and super quiet. Nice rooms and delicious breakfast.
Stayed 5 nights in Jan 2026

6/10 Okay

Andrea Jo

Traveled with group
Liked: Cleanliness, property conditions & facilities
Clean rooms. Room service is not included in all inclusive price even though we were told it was an option when we checked in The rooftop pool is nice but the bar was never opened. The pools are freezing cold, would be nice if they were heated. Had to always ask for more bottles of water, wash clothes and hand towels. Our room was missing a mini fridge. The breakfast buffet is great- omelet station is really good. The buffet server's bust their butts-great service!!! The 2nd restaurant NUMA was never open. The bar service could be a lot better.
Stayed 5 nights in Feb 2026

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