It’s ok
Easy location for the Toyota center
Great location for going to events at the Toyota Center. Hotel was clean, staff was friendly and it was perfect for an overnight stay.
The staff is friendly but the building needs maintenance and touch up work. Some of the parts look worn and the door was not working. I had to constantly go get new key cards because I could not enter our room.
The seats in the room looked dirty and had stains on them, funny humid smell in the room. Bathroom door was broken and could not be closed. I liked that they had microwave and refrigerator in the room and the complimentary breakfast was really good. Great location right in front of them Toyota Stadium.
For the price the hotel was definitely not up to par!! Will not stay here again.
The carpet smell hit me as we came into the hotel. The check in clerk was not very welcoming. The carpet smelled through out the hotel and In The bedroom.... the funiture, kitchenette and bathroom was out dated. Having a so called suite, you would think that the view would have been better, we were on the side of the over hang canopy of the entrance of the building.Breakfast was very nice, the breakfast staff was great. The check out clerk that morning was great. Not worth 150 a night.
It was clean and friendly. Everything was well maintained, breakfast was great and the location was perfect for what we needed.
Very convenient location. Clean, comfortable, staff was very friendly and helpful.
Great service and pool, comfy room, maybe more amenities would have been nice but otherwise great experience
Exceptional staff and breakfast.. In addition, convenient location.
The gated parking lot in the back was a plus, and breakfast had a good variety.
I loved that at 4:00 they did milk and cookies which i thought would be great for both adults and kids. The staff was helpful and I would definitely recommend them.
Located in Downtown Houston, Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel is within a 5-minute walk of George R. Brown Convention Center and within 15 minutes of other popular attractions like Toyota Center. This 112-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.
Start your day off right with a free buffet breakfast.
Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
At Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a spa tub, a business center, and coffee/tea in a common area.
It’s ok
Easy location for the Toyota center
Great location for going to events at the Toyota Center. Hotel was clean, staff was friendly and it was perfect for an overnight stay.
The staff is friendly but the building needs maintenance and touch up work. Some of the parts look worn and the door was not working. I had to constantly go get new key cards because I could not enter our room.
The seats in the room looked dirty and had stains on them, funny humid smell in the room. Bathroom door was broken and could not be closed. I liked that they had microwave and refrigerator in the room and the complimentary breakfast was really good. Great location right in front of them Toyota Stadium.
For the price the hotel was definitely not up to par!! Will not stay here again.
The carpet smell hit me as we came into the hotel. The check in clerk was not very welcoming. The carpet smelled through out the hotel and In The bedroom.... the funiture, kitchenette and bathroom was out dated. Having a so called suite, you would think that the view would have been better, we were on the side of the over hang canopy of the entrance of the building.Breakfast was very nice, the breakfast staff was great. The check out clerk that morning was great. Not worth 150 a night.
Dear Guest: Please accept my apologies for not meeting your expectations in downtown Houston. I wish you let us now what happened in order to be able to correct it.