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Extended Stay America - Hartford - Manchester

2.5 out of 5.0

Recent guest reviews

Close to everything, very convient Easy access to the main highway

The room and facility was extremely clean. The rooms have been renovated and we're very nice. Beds were comfortable and linens were nice.

We had a great time while staying here. Staff were helpful and the room was very clean. Value for money!

No ice machine! Kitchen had no dishes or silverware. Only 2 plastic glasses in the room.

Dirty and Stinks !!! the floor looked like it hasn't been clean in months ! I will NEVER AGAIN stay at one of the properties !

Decent place. Strong smell of curry when I first entered the room, very overpowering. Everything else was okay.

Semi-decent place. Lighting in the room was a little off, nothing completely terrible. Pretty clean, didn't see any bugs in my room. Bed was pretty comfortable. Pretty good place to stay.

The room was pretty comfortable but there was something sticky left on the counter and the one time I called the front desk with a question no one was available.

Room was dirty! Not vacuumed, trash wasn't emptied. There was hair in my bed, soap scum and hair in the shower. Hairspray and hair stuck to the vanity and the heat didn't work. Also, room came with a coffee maker but no coffee!!!! No shampoo or soap in the bathroom. Greasy fingerprints all over the doors and lamps. I couldn't even switch rooms because the whole hotel was dirty! There were carpet stains up and down the halls and the vents were coated in grime. There was also a heavy musty odor throughout the building which made it difficult the breathe. I woke up with a cold the next morning. NOT worth it. Not even for a cheap place to stay. And I told the manager the following morning and she "uh-huh-ed" me to shut me up. No discount. Nothing. Worst place I've ever stayed.

Dated rooms, hallways and you could tell the construction of the hotel was done on the cheap. I requested a non smoking room and they booked me in a smoking room.

i arrived early for my stay and the staff was very accomodating in getting me a room early. I appreciated it because it was pouring outside and i didn't know the area to go any where. The room was clean and the location is fantastic.

I arrived at the hotel early and the hotel staff was very accommodating to me. I actually liked the whole set up. just wished they offered free room service. I was only there for 2 days so i was able to go without having to wash my own towels and i bought my own cleaning supplies to clean the room. I've never stayed at a hotel where you would have to pay for room service. It was new to me. But i would still recommend this hotel. it was nice.

Little glitch upon check-in in that they didn't see that I was already charged [...] but they credited without any issue next morning. Walls are kind of thin and we had to listen to a long conversation at 5:50 in the morning but again staff said if I had called them they would have asked the other guest to be a bit more quiet. Room was fine. Clean although a bit dated. Great option for parents visiting UCONN. Only about 20 min. from school. Easy ride.

No staff available. TV did not work. A/C controls were poor.

The hotel was very clean and appears to be a new facility. It is right off the interstate and is convenient to both Hartford and the Manchester mall area.

would have liked a selection of papers available to read

340 Tolland Tpke Manchester CT

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Located within a mile (2 km) of Connecticut Golf Land and Games, Extended Stay America - Hartford - Manchester is within 3 miles (5 km) of Shoppes at Buckland Hills. This hotel has 104 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. It's also close to Promenade Shops at Evergreen Walk and Manchester Parkade.


Dining

Free on-the-go breakfast is offered each morning.


Rooms

The 104 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include coffee makers, free local calls, and ironing boards. Weekly housekeeping is available.


Property features

Renovated in 2012, Extended Stay America - Hartford - Manchester offers free WiFi in public areas, coffee in a common area, and laundry facilities. If you drive, put free parking to good use. Front-desk staff can help secure valuables, and provide local restaurant recommendations.

Room options

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 4

Deluxe Studio, 1 King Bed with Sofa bed, Smoking

King 1 | Sleeps 4

Studio, 1 Queen Bed, Smoking

Queen 1 | Sleeps 2

Studio, 2 Full Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Extended Stay America - Hartford - Manchester

Everyone (4) Business (3) Couples (7) Family (1) Other (1)
4

close to highway

Everyone

Close to everything, very convient Easy access to the main highway

By on Aug 19, 2017

Review comment responded on Aug 21, 2017

Thank you for taking the time to write a review about your stay at Extended Stay America. As you shared, we are in a great location, and so convenient to the highway, giving easy access to restaurants, shopping, entertainment, and business parks nearby. Thanks again, and we look forward to welcoming you back to our hotel on your next visit to the area. Sincerely, General Manager

5

close to shopping and interstate

Everyone

The room and facility was extremely clean. The rooms have been renovated and we're very nice. Beds were comfortable and linens were nice.

By on Mar 19, 2017

4

very comfortable hotel.

Everyone

We had a great time while staying here. Staff were helpful and the room was very clean. Value for money!

By , from trinidad on May 11, 2016

3

rooms with kitchens

Everyone

No ice machine! Kitchen had no dishes or silverware. Only 2 plastic glasses in the room.

By , from Amsterdam, NY on Mar 15, 2016

1

dirty !!!!!

BusinessTravelers

Dirty and Stinks !!! the floor looked like it hasn't been clean in months ! I will NEVER AGAIN stay at one of the properties !

By on Jul 29, 2015

3

weekend vacation

Couples

Decent place. Strong smell of curry when I first entered the room, very overpowering. Everything else was okay.

By on Jul 21, 2014

4

weekend vacation

Couples

Semi-decent place. Lighting in the room was a little off, nothing completely terrible. Pretty clean, didn't see any bugs in my room. Bed was pretty comfortable. Pretty good place to stay.

By on Jun 30, 2014

3

comfortable stay

Couples

The room was pretty comfortable but there was something sticky left on the counter and the one time I called the front desk with a question no one was available.

By on Mar 31, 2013

1

dis.gust.ing.

BusinessTravelers

Room was dirty! Not vacuumed, trash wasn't emptied. There was hair in my bed, soap scum and hair in the shower. Hairspray and hair stuck to the vanity and the heat didn't work. Also, room came with a coffee maker but no coffee!!!! No shampoo or soap in the bathroom. Greasy fingerprints all over the doors and lamps. I couldn't even switch rooms because the whole hotel was dirty! There were carpet stains up and down the halls and the vents were coated in grime. There was also a heavy musty odor throughout the building which made it difficult the breathe. I woke up with a cold the next morning. NOT worth it. Not even for a cheap place to stay. And I told the manager the following morning and she "uh-huh-ed" me to shut me up. No discount. Nothing. Worst place I've ever stayed.

By on Dec 21, 2011

2

will not be in my future plans

BusinessTravelers

Dated rooms, hallways and you could tell the construction of the hotel was done on the cheap. I requested a non smoking room and they booked me in a smoking room.

By on Dec 19, 2011