Skip to main content
Beginning of main content

Recent guest reviews

The bath tub nozzle was falling off the wall, room smelt like cigarettes and the beds were not comfortable. Air conditioning didn’t stay on long so the room kept getting really hot

Hallways and room smelled like cooking odors and cigarette smoke. Facility and my room were in generally poor condition. Not a pleasant place to stay.

Room was clean. Customer service was excellent. Overall, everything was great.

.Nice hotel and friendly staff and a good price. Has all your needs met...bed was a little uncomfortable

Would like to see a continental breakfast with real food rather than coffee and muffins. As far as coffee goes, no creamers offered without sugar. A container of half and half costs a dollar....

Found dead bugs in the sheets, they don't change linens once over the course of three days. There is literally nothing out for breakfast two of the mornings we are there... They just put nothing out. Lady at the desk will welcome you after a long drive with a KGB style interrogation on why you are asking for a rollaway bed for your booked 3 person room with 2 twins... Don't worry, they don't have them. Just go somewhere else.

Close to everything, very convient Easy access to the main highway

The room and facility was extremely clean. The rooms have been renovated and we're very nice. Beds were comfortable and linens were nice.

We had a great time while staying here. Staff were helpful and the room was very clean. Value for money!

No ice machine! Kitchen had no dishes or silverware. Only 2 plastic glasses in the room.

Dirty and Stinks !!! the floor looked like it hasn't been clean in months ! I will NEVER AGAIN stay at one of the properties !

Decent place. Strong smell of curry when I first entered the room, very overpowering. Everything else was okay.

Semi-decent place. Lighting in the room was a little off, nothing completely terrible. Pretty clean, didn't see any bugs in my room. Bed was pretty comfortable. Pretty good place to stay.

The room was pretty comfortable but there was something sticky left on the counter and the one time I called the front desk with a question no one was available.

Room was dirty! Not vacuumed, trash wasn't emptied. There was hair in my bed, soap scum and hair in the shower. Hairspray and hair stuck to the vanity and the heat didn't work. Also, room came with a coffee maker but no coffee!!!! No shampoo or soap in the bathroom. Greasy fingerprints all over the doors and lamps. I couldn't even switch rooms because the whole hotel was dirty! There were carpet stains up and down the halls and the vents were coated in grime. There was also a heavy musty odor throughout the building which made it difficult the breathe. I woke up with a cold the next morning. NOT worth it. Not even for a cheap place to stay. And I told the manager the following morning and she "uh-huh-ed" me to shut me up. No discount. Nothing. Worst place I've ever stayed.

Dated rooms, hallways and you could tell the construction of the hotel was done on the cheap. I requested a non smoking room and they booked me in a smoking room.

Tolland Tpke Manchester CT

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities
  • 24-hour front desk

Extended Stay America - Hartford - Manchester is located within a few miles (5 km) of Shoppes at Buckland Hills and Promenade Shops at Evergreen Walk. The 104 rooms at this hotel include kitchens, refrigerators, and microwaves.


Rooms

The 104 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Coffee makers, phones, and ironing boards are other standard amenities. Housekeeping is available on request.


Property features

Guests of Extended Stay America - Hartford - Manchester enjoy free WiFi in public areas, coffee in a common area, and laundry facilities. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.

Room options

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Studio, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Extended Stay America - Hartford - Manchester

Everyone (13) Couples (8) Business (3) Family (1) Other (1)
2
Partner Couples

The bath tub nozzle was falling off the wall, room smelt like cigarettes and the beds were not comfortable. Air conditioning didn’t stay on long so the room kept getting really hot

By on Mar 11, 2021

Review comment responded on Mar 12, 2021

Thank you for your review. We apologize your suite did not provide the comforts you desired and for not living up to our commitment to clean, fresh, well-maintained accommodations during your visit. We will share your concerns with the housekeeping and maintenance teams for review and action. Also, your feedback regarding the bed will be shared with the appropriate team so that steps can be taken to improve our future guest experience. We hope you will return so we can make it up to you. Sincerely, Hotel Management

1
Everyone

Hallways and room smelled like cooking odors and cigarette smoke. Facility and my room were in generally poor condition. Not a pleasant place to stay.

By on Dec 6, 2019

Review comment responded on Dec 7, 2019

Thank you for taking the time to review your stay with us. We apologize for the odor you experienced while you were here. We take these concerns seriously and place great emphasis on maintaining a clean and healthy environment for all of our guests. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management

5
Everyone

By on Nov 18, 2019

2
Everyone

By on Nov 7, 2019

5
Everyone

Room was clean. Customer service was excellent. Overall, everything was great.

By on Jun 17, 2019

Review comment responded on Jun 17, 2019

Thank you for the excellent review of Extended Stay America. We're delighted to know you loved your well-maintained room and that the service provided by our associates met all your expectations. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management

4
Everyone

By on May 21, 2019

4
Everyone

.Nice hotel and friendly staff and a good price. Has all your needs met...bed was a little uncomfortable

By , from Goshen, IN on Nov 9, 2018

Review comment responded on Nov 10, 2018

Tony, thank you for selecting Extended Stay America for your visit and for sharing your comments. We are happy to read that you liked our courteous associates and affordable rates. However, we are sorry you found the sofa bed uncomfortable. We appreciate your feedback as we continually strive to meet the needs of every guest. We hope to see you again soon as our guest. Sincerely, Hotel Management

4
Everyone

By on Oct 24, 2018

Review comment responded on Oct 24, 2018

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management

4
Everyone

Would like to see a continental breakfast with real food rather than coffee and muffins. As far as coffee goes, no creamers offered without sugar. A container of half and half costs a dollar....

By on Jul 25, 2018

Review comment responded on Jul 25, 2018

Thank you for reviewing us. We are glad overall you had a good time with us except for the disappointment you had with our breakfast offerings. We will share your comments with the appropriate individuals to have them consider the points you mentioned. It was our pleasure being of your service, and we look forward to welcoming you back. Sincerely, Hotel Management

1

make your extended stay short

Everyone

Found dead bugs in the sheets, they don't change linens once over the course of three days. There is literally nothing out for breakfast two of the mornings we are there... They just put nothing out. Lady at the desk will welcome you after a long drive with a KGB style interrogation on why you are asking for a rollaway bed for your booked 3 person room with 2 twins... Don't worry, they don't have them. Just go somewhere else.

By on Apr 20, 2018

Review comment responded on Apr 21, 2018

Thank you for your feedback. We want to apologize for failing to provide the level of service and cleanliness you should have received. We have shared your concerns with our front desk and housekeeping teams to prevent this from happening again. We will make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. We hope we have the chance to make it up to you at a future date. Sincerely, Hotel Management

Extended Stay America - Hartford - Manchester

340 Tolland Tpke, Manchester, CT 06040
url importing http://www.orbitz.com/Hartford-Hotels-Extended-Stay-America---Hartford---Manchester.h872029-p2.Hotel-Reviews
There was an error importing /Hartford-Hotels-Extended-Stay-America---Hartford---Manchester.h872029-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Hartford-Hotels-Extended-Stay-America---Hartford---Manchester.h872029-p2.Hotel-Reviews