Walls were very thin. Could hear people on both sides of our room. Bed was very uncomfortable.
This is a great older property. Very well maintained You want have all the things that a new property will have. Did not see any free snacks or fruit available.
The pool is definitely a plus, the check in time should of been a little less long of the wait especially since the hotel barley had anyone in it, hotel rooms were spacious, 20 minute drive to Hershey park
The hotel looks run down and falling apart the room I had smelled like wet rug . There was no fridge or microwave in the room which is a first for me and the cot they bought to the room was disgraceful , it was like laying down on metal coils . NEVER AGAIN
The staff was friendly. The room we stayed in was very outdated and u saw the mold on the air conditioner unit and smelled it. No refrigerator in room or safe... paid $173 for the night and thought breakfast was included, and it wasn’t. No coffee maker in room... the pool however and grounds were beautiful. My kids enjoyed that and the jungle gym. Would stay here again, but would like a balcony room that is more up to date
I liked the pools. The rooms were clean and beds were comfortable. I was disappointed because i booked a pool side patio room and was given a room next to the parking lot. They did end up moving us to a room with a balcony but i would have liked the room i booked with the patio.
Property has seen better days. Pretty shabby. Worn carpet, peeling wallpaper, badly painted. The staff, however, was very nice.
20 minutes from Hershey Park. Outdoor pool is big and clean. Staff members are helpful and accommodating. Breakfast buffet is 11.99 per person, not worth it- should be included with stay. No coffee machine in room. Would stay here again
This hotel was set up perfectly for a family. Lots of kids, pool, ping pong tables. Rooms were large and hile a little warn, it appears the hotel is currently upgrading. Location was 15 minutes from hershey. There were restaurants close. It was a great price and great location.
Like I said it’s all about the kids they loved the pool and it was convenient close to Hershey Park I’ll be back thank you the staff at red lion was excellent
Nice hotel close to restaurants, clean rooms and friendly staff. Our only complaint is wished there was a coffee pot in the room and menus for the restaurant and other ones that would deliver.
Front desk slow and loathesome! Restaurant staff excellent
Purpose of my stay location prefect ease to airport and access to my room
Love the outdoor pool and playground!! The bar is a nice feature. Welcoming entrance area.
My family enjoyed our stay. The staff was friendly and helpful. The kids enjoyed the indoor and outdoor pools.
Staff was nice, pool was nice, food was ok, hotel needs a renovation!!! My friend forgot something in room and staff "has not found it" it was not a small item (bag of laundry)
Red Lion Hotel Harrisburg Hershey places you within a 10-minute drive of Kohl Memorial Park and John Harris-Simon Cameron Mansion. This 274-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and an indoor pool.
This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine.
The 274 rooms have an array of amenities, including coffee makers, free newspapers, and free local calls. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are other standard amenities.
Red Lion Hotel Harrisburg Hershey features an indoor pool, an outdoor pool, and a 24-hour fitness center. There's free parking, as well as a free airport shuttle at scheduled times. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include a spa tub, outdoor tennis courts, and free WiFi in public areas.
Walls were very thin. Could hear people on both sides of our room. Bed was very uncomfortable.
Dear Valued Guest, Thank you for rating your experience with us. We are happy to learn it was very good and hope for another opportunity to serve and accommodate you again. Thank you for your business. Kind regards, Randall J. Stuart, CHA, CHME General Manager
This is a great older property. Very well maintained You want have all the things that a new property will have. Did not see any free snacks or fruit available.
Dear Valued Guest, Thank you for taking a moment to share your stay with us. We are happy to learn you enjoyed your visit and found our accommodations great - #smiles. We appreciate your business and hope to welcome you back again. Best regards, Randall J. Stuart, CHA, CHME General Manager
The pool is definitely a plus, the check in time should of been a little less long of the wait especially since the hotel barley had anyone in it, hotel rooms were spacious, 20 minute drive to Hershey park
Dear Valued Guest, Thank you for taking a moment to write a review of your stay with us. We're happy you found our pool to be a plus, but regret to learn check-in took longer than normal. We strive to accommodate our guests the moment they arrive and apologize for not do so. Thank you for your business. We welcome another opportunity to serve you again should your travel plans bring you back to the Hershey area. Kind regards, Randall J. Stuart, CHA, CHME General Manager
Dear Valued Guest, Thank you for taking the time to share your experience with us. We strive for quality and comfort 24/7 and hope you enjoyed your stay. We appreciate your business and hope to welcome back again. Best regards, Randall J. Stuart, CHA, CHME General Manager
The hotel looks run down and falling apart the room I had smelled like wet rug . There was no fridge or microwave in the room which is a first for me and the cot they bought to the room was disgraceful , it was like laying down on metal coils . NEVER AGAIN
Dear Valued Guest, We regret to learn our accommodations failed to meet your expectations. Failing to meet and or exceed a valued guests expectations is something we never want to do. We strive to provide quality and comfort 24/7. We provide complimentary refrigerators and microwaves upon request and will have them in your room prior to arrival if needed. I will personally inspect all our cots in inventory and replace any necessary. We welcome an opportunity to serve you again should your travel needs bring you back to the Harrisburg Hershey region. Kindest regards, Randall J. Stuart, CHA, CHME General Manager
The staff was friendly. The room we stayed in was very outdated and u saw the mold on the air conditioner unit and smelled it. No refrigerator in room or safe... paid $173 for the night and thought breakfast was included, and it wasn’t. No coffee maker in room... the pool however and grounds were beautiful. My kids enjoyed that and the jungle gym. Would stay here again, but would like a balcony room that is more up to date
Dear Valued Guest, We are grateful for your time and courtesies in sharing your stay with us. My apologies for the condition of the PTAC unit. We will address it immediately. We do offer refrigerators complimentary upon request and in-room safes are available in a select number of guest rooms. Freshly brewed coffee is available in the restaurant 5 a.m. - 12 noon. We appreciate your business and welcome the opportunity to accommodate you again. Happy 4th of July to you and your family! Kindest regards, Randall J. Stuart, CHA, CHME General Manager
I liked the pools. The rooms were clean and beds were comfortable. I was disappointed because i booked a pool side patio room and was given a room next to the parking lot. They did end up moving us to a room with a balcony but i would have liked the room i booked with the patio.
Dear Valued Guest, Thank you for taking a moment to share your experience with us. We value the feedback from our guests, especially if we have the opportunity to improve. My apologies for the inconvenience we caused by not having your room type request available. We appreciate your business and hope to welcome you back again. Your patio room will be ready for your arrival - #guaranteed. Kindest regards, Randall J. Stuart, CHA, CHME General Manager
Dear Valued Guest, We are thrilled to learn of your complete satisfaction - #smiles. Red Lion Hotel Harrisburg Hershey is passionate about meeting and or exceeding your expectations the moment you arrive. Thank you for your business. We welcome the opportunity to serve you again. Best regards, Randall J. Stuart, CHA, CHME General Manager
Property has seen better days. Pretty shabby. Worn carpet, peeling wallpaper, badly painted. The staff, however, was very nice.
Dear Dennis, We are sorry to learn our accommodations underwhelmed you - #regret. We have replaced carpets in our guest rooms and 90% of our hallways. We will be finishing the balance of the hallways during the week of December 15th. We will walk the property and repair the peeling wall vinyl. We appreciate your business and kind words regarding our staff. Kindest regards, Randall J. Stuart, CHA, CHME General Manager
Dear Valued Guest, Thank you for taking a moment to share your experience with us. We value your feedback and regret to learn your visit wasn't what we strive for when selecting us as your lodging choice. My apologies for the noisy neighbors and uncomfortable bed. We have various room types to choose from and welcome the opportunity to provide you with the one that will best meet your needs. We also welcome a call to our front desk alerting us of issues that need to be addressed during your visit. Thank you for your business. We hope to have another opportunity to serve you again. Kind regards, Randall J. Stuart, CHA, CHME General Manager