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Recent guest reviews

The staff was very customer service oriented. The sheets had stains on them. The rooms definitely need updating.

Loved this hotel for a quick, 1 night Saturday stay. My kids LOVED the heated, indoor swimming pool and had it all to themselves, which they spent hours in. Check in was a breeze and customer service was great. Free wifi was ideal for all family members and this hotel was close to several local attractions. Free breakfast had something for everyone. Since it is one had one of the few indoor pools, I am glad we decided to stay here and when we return to the Hershey area, would definitely stay here again in a heartbeat. Thank you!

Management very friendly and desk clerk on 8/22/19 was very helpful with finding a car dealer sevice to take my car to. I needed to have a problem checked out before a 4 hour drive home. I am so grateful!

Overall treatment and condition of the hotel as well as staff behavior was excellent. Bravo.

Internal price listing posted on the hotel room’s door for their charge per night was much less than what we paid through on line booking. Pool towels were almost hand size towels. Pool very small and dated. Breakfast had a nice selection. Close to popular area attractions.

This is not a suite. It is a large room with two beds and a sofa bed.

The last time I remember staying at a Best Western the bed was as hard as a plank of wood. Apparently this may be a feature of the chain because it was certainly the case here. I won't be staying at another one unless there are no other options.

This hotel is one of a kind. I have brought all my work place team to stay here for our hotel needs for first 2 months of consultant to client side. This location and so clean neat hotel everyone loved it so much and breakfast is awesome. Stuffs all are great, Arron, Pedro, Mr. Yogi, the lady 2 we met in front desk. Recommends to all. Thanks.

We were in an okay room . The toilet ended flooding while we were laying in bed watching tv and they manager was so dang rude while he cleaned it up and was rude about telling us to pack and moved us to a smaller room with two small beds instead of the king I booked. And did not even offer us a discount or partial refund. Absolutely will not be booking this hotel for our 3 week trip in December.

Nice hotel an ice staff but I had requested to extra pillows which we're not in the room. I had also asked if they needed a payment when we arrived or when we checked out which they lied and said when we checked out even though they ran my card for the full amount when we checked in

Had everything we needed for a 2 night stay. Located about 6 miles from Hershey Park. Breakfast was better than expected.

10-15 minute drive to Hershey, caves and excellent ice cream place. good breakfast, staff keeps refilling all items that are running low. pool is small but no one was there, so we got to enjoy it in peace.

Lots of breakfast options. Staff very friendly. .................

Allentown Blvd Harrisburg PA

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Best Western Harrisburg Hershey Hotel places you within a 15-minute drive of popular attractions such as Hershey's Chocolate World and Hersheypark. This 56-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.


Dining

Free continental breakfast is included with your stay and awaits you each morning.


Rooms

The 56 rooms are air-conditioned and have an array of amenities, including microwaves, coffee makers, and free local calls. Guests can expect 37-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also available.


Property features

Guests of Best Western Harrisburg Hershey Hotel have access to an indoor pool, a fitness center, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a business center and laundry facilities.

Room options

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed, 1 Queen Bed and 1 Double Sofa Bed | Sleeps 6

Guest reviews for Best Western Harrisburg Hershey Hotel

Everyone (21) Couples (3) Family (7)
5
Everyone

By on Feb 10, 2021

Review comment responded on Feb 20, 2021

Thank You for taking the survey. We hope you enjoyed your stay and see you again.

5
Everyone

By on Oct 5, 2020

Review comment responded on Oct 6, 2020

Thank You. We hope to see you again.

2
Everyone

By on Oct 5, 2020

Review comment responded on Oct 6, 2020

Sorry for the inconvenience. We hope to improve our service and serve you better.

1
Everyone

By on Aug 31, 2020

Review comment responded on Aug 31, 2020

Sorry for the inconvenience. We hope to improve our service and serve you better.

4
Family

The staff was very customer service oriented. The sheets had stains on them. The rooms definitely need updating.

By on Jan 6, 2020

Review comment responded on Jan 6, 2020

Sorry for the discomfort. We hope to make it better and see you again.

5
Family

Loved this hotel for a quick, 1 night Saturday stay. My kids LOVED the heated, indoor swimming pool and had it all to themselves, which they spent hours in. Check in was a breeze and customer service was great. Free wifi was ideal for all family members and this hotel was close to several local attractions. Free breakfast had something for everyone. Since it is one had one of the few indoor pools, I am glad we decided to stay here and when we return to the Hershey area, would definitely stay here again in a heartbeat. Thank you!

By on Dec 17, 2019

Review comment responded on Dec 17, 2019

Thank You for your business. We hope to see you again.

4
Family

Management very friendly and desk clerk on 8/22/19 was very helpful with finding a car dealer sevice to take my car to. I needed to have a problem checked out before a 4 hour drive home. I am so grateful!

By on Aug 23, 2019

5
Family

Overall treatment and condition of the hotel as well as staff behavior was excellent. Bravo.

By on Aug 22, 2019

3
Everyone

Internal price listing posted on the hotel room’s door for their charge per night was much less than what we paid through on line booking. Pool towels were almost hand size towels. Pool very small and dated. Breakfast had a nice selection. Close to popular area attractions.

By on Jul 23, 2019

Review comment responded on Jul 24, 2019

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4
Everyone

By on Jun 27, 2019

Review comment responded on Jun 27, 2019

Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Best Western Harrisburg Hershey Hotel

7500 Allentown Blvd, Harrisburg, PA 17112
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