The room was not available for check-in for when we booked. After waiting nearly a hour after checkin time, the host finally contacted us back. Once we got into the room, it was dirty (garbage everywhere, unmade/user bedding, food in fridge) they set us up in a different room and had us wait another day while they cleaned the original room.
The offered to refund one nights money due to the terrible checking experience, but I still have not received any sort of refund.