4/10 Malo
courtney c.
6 jul. 2025
Wasn’t at all what was pictured
This condo needs some major updating. The beds are pitiful. The pictures show a pretty balcony, and it is, but it’s also empty. There’s one rusted metal chair and a plastic stool. The love seat on the balcony is broken on one side, making it completely not usable. The balcony was pitiful, and we booked it off of the view and its perks. It says it sleeps 8 and does, but don’t get your hopes up to sit in the living room together. There is a small couch and one chair. Just wasn’t very family friendly. On day 3 of our stay, the door lock quit working and we quickly figured out we weren’t renting thru VRBO but thru VACASA as a 3rd party. Was a whole mess! They told us 3 times someone was on the way to check the door, and showed up 2 days later. Granted we had to sit in the room waiting on them. Every time we left the room we had to wait the line with the office and then wait on someone to come open the door for us. Very frustrating. For as much as you pay for these condos, you’d think they would care a little more. When the VACASA man finally came, he said man y’all def have a NO person owner. He proceeded to tell us he knew how bad this room was and everyone seems to complain but the owners wouldn’t spend money to make it better. We had 6 towels & 4 wash cloths for the whole week, but we had 7 people. When we asked the office for more, they told us that was an owner problem, not theirs. We have stayed at Lighthouse before and this sure was a new experience for us.
courtney c.
Se hospedó 5 noches en julio de 2025