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Recent guest reviews

I walked in to a sign that said the attendant was away and would be back shortly. It was about 20minutes before he returned. I tried calling and went through automated response which was not helpful. After checking in I noted that the comforter on the bed was not clean, there was lots of hair all over the shower, tub, and shower curtain. Lastly the smoke detector continued to chirp, I figured it was due to a dead battery. When I removed it, I noticed that there was not a battery at all, which is a huge safety concern especially in a smoking room on a smoking floor. When I mentioned this to a friend I was told that I should expect this from this hotel chain due to low cost. However I believe that good service is good service without regards to how much one pays for that service.

the room was not clean, bathroom floor dirty, even a nut for a bolt on the floor, smelled like wet feet, window not properly seated in sill so security was a bit sketchy. The coffee was decent and the breakfast not bad not all items kept stocked

Very run down! NO AIRPORT SHUTTLE !! Blood on comforter.

Reserves two rooms. One tub did not drain. The other room had water bubbling up from the sink in the middle of the night. I had to continue to scoop water from the sink to the tub to keep the floor dry.

The people were wonderful and very hard working. Breakfast The building is oldish but clean except for missing the mold on the shower curtain. Was plentiful.

We inly stayed overnight. We are smokers and appreciated the availability of smoking rooms.

Our room was not very clean. I've stayed at Super 8 before and this one was disappointing.

Jared at the front desk at check in was great - friendly and professional.

Mediocre. Reservation given to someone else but situation resolved. Room was small. Lock on door was broken. Convenient location.

I read the previous reviews after booking with orbitz on the super8 property. I would like to say that the hotel was absolutely great. It was clean ,spacious, staff very friendly and accommodating. I shared my reviews I read with the staff at the property and certainly did not find much truth in what I read. The only thing I would change with this property would be an extra hour to get the free continental breakfast. I would like it run from 6-10 am daily. For the style of lodging with a super8 this is good price value.

The carpet needed to be cleaned Desperatly!!!!!!!!!!!

Our stay was pleasant, the room was quite, the breakfast was good and the price was right. All

We enjoyed our stay at Super 8, it is located in a quiet area. It was nice that we were next to the mall. It was the cheapest price listed. Thank you.

The hotel was not as expected. The entire building smelled like cigarette smoke, there were extremely noisy guests, and the beds were not up to par. The bathroom was not clean- there was hair from previous guests on the towels and left in the shower. It was fairly gross.

The hotel was good for the money, except for the bed....the bed was about as comfortable as the floor would have been. Awful.

Needs new carpet, tv stand. Etc. Terrible paint scheme makes everything look dinghy

Fine for the money. Nothing special. If just need to sleep, good.

I have stayed in this motel before and had a good experience. This time, the bed was so bad in our room, we had a poor night's rest.

13th St S Great Falls MT

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour business center

Super 8 by Wyndham Great Falls MT is a short stroll from Holiday Village Mall and University of Great Falls. This 108-room motel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is included with your stay and awaits you each morning.


Rooms

All 108 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. 32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free local calls and desks are also standard.


Property features

Super 8 by Wyndham Great Falls MT features free WiFi in public areas, a 24-hour business center, and coffee in a common area. Free parking is available if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a computer station, laundry facilities, and a fireplace in the lobby.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 1 King Bed, Microwave

1 King Bed | Sleeps 3

Room, 1 Queen Bed, Smoking

1 Queen Bed | Sleeps 3

Room, 2 Queen Beds, Smoking

2 Queen Beds | Sleeps 5

Guest reviews for Super 8 by Wyndham Great Falls MT

Everyone (9) Couples (9) Business (1) Family (10) Other (5) Friends (3)
2
Business Business

I walked in to a sign that said the attendant was away and would be back shortly. It was about 20minutes before he returned. I tried calling and went through automated response which was not helpful. After checking in I noted that the comforter on the bed was not clean, there was lots of hair all over the shower, tub, and shower curtain. Lastly the smoke detector continued to chirp, I figured it was due to a dead battery. When I removed it, I noticed that there was not a battery at all, which is a huge safety concern especially in a smoking room on a smoking floor. When I mentioned this to a friend I was told that I should expect this from this hotel chain due to low cost. However I believe that good service is good service without regards to how much one pays for that service.

By on Jan 29, 2020

Review comment responded on Jan 30, 2020

To see such a review puts us in a deep sense of regret and disappointment. To have our guest service, our safety regulations, our cleanliness, and our reputation to be found lacking is quite distressing. There is little an apology can provide you but an apology we most certainly give, we would ask you, please reconsider staying with us in the future, for it only seems right to do right by you and provide the warm, comfortable, and all-around enjoyable experience we work so hard to provide our guests. We hope to see you soon.

2
Family

the room was not clean, bathroom floor dirty, even a nut for a bolt on the floor, smelled like wet feet, window not properly seated in sill so security was a bit sketchy. The coffee was decent and the breakfast not bad not all items kept stocked

By on Aug 6, 2019

Review comment responded on Aug 6, 2019

We shall take what you've stated into account and work to provide a better experience on your next visit.

2
Family

Very run down! NO AIRPORT SHUTTLE !! Blood on comforter.

By on Jul 29, 2019

Review comment responded on Jul 29, 2019

We must apologize that your stay did not reflect our usual levels of excellence. As we do not provide shuttle service, nor have we ever, we hope that you still found proper transportation. As to anything missed by our housekeepers we do hope you reported that to the Front Desk who would have handled your issues quickly and efficiently. We hope your next stay with us is received better.

2
Family with small children

Reserves two rooms. One tub did not drain. The other room had water bubbling up from the sink in the middle of the night. I had to continue to scoop water from the sink to the tub to keep the floor dry.

By on Jun 27, 2019

Review comment responded on Jun 27, 2019

We would appreciate that you would report such incidences so that our staff and maintenance can move to fix these incidences as quick as possible. As to the tub maintenance learned that the tub stopper was pulled halfway, as to the sink, that was never reported.

4
Everyone

By on Jun 10, 2019

Review comment responded on Jun 10, 2019

We're overjoyed to see that our services are appreciated! We hope to see you again soon!

4
Partner Couples

The people were wonderful and very hard working. Breakfast The building is oldish but clean except for missing the mold on the shower curtain. Was plentiful.

By on Apr 13, 2019

Review comment responded on Apr 15, 2019

We shall take the good with the bad and work to get to all good! We hope to show you the results of our endeavors on your next visit!

5
Everyone

We inly stayed overnight. We are smokers and appreciated the availability of smoking rooms.

By , from Montana on Oct 3, 2018

3
Everyone

By on Sep 24, 2018

2
Everyone

Our room was not very clean. I've stayed at Super 8 before and this one was disappointing.

By on Aug 4, 2018

4
Everyone

Jared at the front desk at check in was great - friendly and professional.

By on Feb 10, 2018

Super 8 by Wyndham Great Falls MT

1214 13th St S, Great Falls, MT 59405
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