Riverchase Lodge

2.5 star property
Hotel with free parking, a short walk to Dolly Parton's Stampede Dinner Attraction

Choose dates to view prices

Photo gallery for Riverchase Lodge

Seasonal outdoor pool
City Suite, 2 Queen Beds | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Exterior
Family Suite | Balcony view
Lobby sitting area

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
3709 Parkway, Pigeon Forge, TN, 37863
  • Dolly Parton's Stampede Dinner Attraction
    ‪3 min walk‬
  • Old Mill
    ‪11 min walk‬
  • LeConte Center at Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

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Room options

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

City Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

Family Suite

  • Sleeps 14
  • 6 Queen Beds

Standard Double Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Single Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Pigeon Forge

Dolly Parton's Stampede Dinner Attraction is a short stroll from Riverchase Lodge, and other popular attractions like Island at Pigeon Forge are within a few miles (5 km). This 112-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a seasonal outdoor pool.

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 3 min walk - 0.2 miles
  • Old Mill - 11 min walk - 0.6 miles
  • LeConte Center at Pigeon Forge - 3 min drive - 1.7 miles
  • Dollywood - 4 min drive - 1.5 miles
  • Island at Pigeon Forge - 5 min drive - 2.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 56 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬14 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Baskin-Robbins - ‬18 min walk
  • ‪Golden Corral - ‬7 min walk
  • ‪JT Hannah's Kitchen - ‬3 min drive

About this property

Riverchase Lodge

Hotel with free parking, a short walk to Dolly Parton's Stampede Dinner Attraction
Guests of Riverchase Lodge enjoy free WiFi in public areas, a seasonal outdoor pool, and an ATM. You can take advantage of free parking if you drive. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Phones, ironing boards, and free toiletries are also available.
Recreational amenities at the hotel include a seasonal outdoor pool.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 25.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 4 PM—-11 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 01 to September 01.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Riverchase Lodge Pigeon Forge
Riverchase Pigeon Forge
Riverchase Lodge Hotel
Riverchase Lodge Pigeon Forge
Riverchase Lodge Hotel Pigeon Forge

Frequently asked questions

Is free cancellation available at Riverchase Lodge?

Riverchase Lodge offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of Riverchase Lodge?

Guests enjoy the hotel's location in Pigeon Forge based on their ratings, and it's a short 6-minute walk from Dolly Parton's Stampede Dinner Attraction and also 13 minutes on foot from Old Mill. You'll also find Island at Pigeon Forge and Titanic Museum within a short drive.

Is parking available on site at Riverchase Lodge?

Yes, self parking is offered for free at the hotel.

Does Riverchase Lodge include a casino at the property?

No, Riverchase Lodge doesn't have a casino.

Will I find an indoor pool at Riverchase Lodge?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 01 until September 01.

What will couples enjoy most about a stay at Riverchase Lodge?

Amenities at this hotel that appeal to couples include a turndown service and a seasonal outdoor pool.

Does Riverchase Lodge have a hot tub?

No, this hotel doesn't have a spa tub.

Does Riverchase Lodge have a restaurant with a breakfast menu?

No, Riverchase Lodge doesn't have a restaurant that serves breakfast.

Will Riverchase Lodge allow pets to stay free of charge?

No, pets aren't allowed at Riverchase Lodge though service animals are welcome.

Are there connecting rooms at Riverchase Lodge?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Riverchase Lodge?

The closest major airport to Riverchase Lodge is McGhee Tyson Airport (TYS), which is about 24.7 mi away.

Are there rooms with balconies at Riverchase Lodge?

No, there aren't any guestrooms with balconies at Riverchase Lodge.

Riverchase Lodge Reviews

Reviews

6.2
Rating 10 - Excellent. 204 out of 1004 reviews
Rating 8 - Good. 213 out of 1004 reviews
Rating 6 - Okay. 203 out of 1004 reviews
Rating 4 - Poor. 161 out of 1004 reviews
Rating 2 - Terrible. 223 out of 1004 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

KRISTY

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

McKenzie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very dirty and outdated. The doors did not lock. The wifi does not work, because supposedly it is only one satellite per 2 rooms. The tub was very dirty. There was mold on the ceiling. The toilets do not flush. The lobby was very messy and wet from pool water. The front desk attendant was eating a full marinara jar while talking to us. Another front desk attendant disregarded our concerns about the room. We had to leave and rent another hotel because of how horrible the experience was!
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Stayed 2 nights in Apr 2025

8/10 Good

Jordan

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Mike

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms smelled shower was pulling away from the wall mold on the ceiling of bathroom bathroom door looked like a pack of hungry dogs locked in there. Shower head was made for anyone under 5’5.BASICALLY BULL DOZE THE PLACE
Stayed 2 nights in Apr 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice place to stay with kids
Stayed 4 nights in Dec 2024

4/10 Poor

Reisa

Liked: Staff & service
Disliked: Cleanliness
Needs a very good cleaning!
Stayed 2 nights in Apr 2025

6/10 Okay

Brittany

Traveled with family
Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Connie

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Susan

Traveled with partner, Traveled with family
Liked: Staff & service
Pool too small and roaches in the rooms
Stayed 1 night in Apr 2025

6/10 Okay

ken

Disliked: Property conditions & facilities
poorly built and terribly remodeled. Ugly and old
Stayed 1 night in Apr 2025

6/10 Okay

Carl

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Charles

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

randy

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
The room was clean and decent for the price ither then the tv not working when i first arrived. The pool wasn't like pictured be aware of that! very dirty and cloudy looking.
Stayed 2 nights in Mar 2025

6/10 Okay

Jennifer

Stayed 2 nights in Mar 2025

6/10 Okay

Sara

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Amber

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Nothing like before!

I was extremely disappointed with the condition of the hotel. I stayed at this same property 3 years ago and had a much different experience. This stay the lobby, pool and room were filthy. We couldn’t swim because the chemical smell was overpowering. Not that the color of the pool water or dirty floor made us want to swim. Our room had stains and bad patch work on the walls. The carpet appeared dirty and the toilet was visibly unclean.
Stayed 1 night in Mar 2025

4/10 Poor

Laurie Patricia

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
There was black mold on the ceiling. I reserved a junior suite and when I got there, I was informed there is no such thing as a junior suite. It smelled overwhelmingly musty. The door didn't lock. The pool heater was not in service.
Stayed 3 nights in Mar 2025

6/10 Okay

Andria

Traveled with family
Disliked: Staff & service
Stayed 1 night in Mar 2025

4/10 Poor

James

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Needs cleaning

First room given the toilet water was turned off. Had to change rooms second room was ok but black mold on ceiling of bath tub. Indoor pool is not heated and is too cold to swim in. Floor around pool is nasty the whole place needs a deep clean. I get it being a budget motel but needs a good clean inside and outside.
Stayed 2 nights in Mar 2025

2/10 Terrible

Tommy, Shelbyville

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty indoor pool not heated the whole property was filthy
Stayed 1 night in Mar 2025

10/10 Excellent

lewis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Justin

Traveled with family
Liked: Amenities
Was told pool was heated informed before driving 4 hrs. Was in fact not at all heated
Stayed 2 nights in Mar 2025

8/10 Good

Amanda

Stayed 2 nights in Mar 2025