Holiday Inn Express Gatlinburg Downtown by IHG

2.5 star property
Hotel with free breakfast, a short walk to Gatlinburg Space Needle

Choose dates to view prices

Photo gallery for Holiday Inn Express Gatlinburg Downtown by IHG

Interior
Free breakfast
Lobby
Exterior
1 bedroom, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
322 Historic Nature Trail, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪3 min walk‬
  • Anakeesta
    ‪12 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪12 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

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Room options

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed (LEISURE)

9.4 out of 10
Exceptional
(21 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(46 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

About the neighborhood

Gatlinburg

Gatlinburg Convention Center is within a 5-minute walk of Holiday Inn Express Gatlinburg Downtown by IHG while other popular sites like Great Smoky Mountains National Park are within a 15-minute stroll. This 113-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Gatlinburg Convention Center - 3 min walk - 0.2 miles
  • Gatlinburg Space Needle - 6 min walk - 0.4 miles
  • SkyPark - 8 min walk - 0.5 miles
  • Anakeesta - 12 min walk - 0.7 miles
  • Ripley's Aquarium of the Smokies - 12 min walk - 0.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Sugarlands Distilling Co. - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Smith & Son Corner Kitchen - ‬5 min walk
  • ‪Mellow Mushroom - ‬6 min walk

About this property

Holiday Inn Express Gatlinburg Downtown by IHG

Hotel with free breakfast, a short walk to Gatlinburg Space Needle
Guests of Holiday Inn Express Gatlinburg Downtown by IHG enjoy an indoor pool, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with an area shuttle. The front desk is staffed 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include a business center, a computer station, and an arcade/game room.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include sitting areas, microwaves, and minibars.
Recreational amenities at the hotel include an indoor pool.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 15 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Gatlinburg Downtown by IHG?

Holiday Inn Express Gatlinburg Downtown by IHG provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express Gatlinburg Downtown by IHG?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Gatlinburg Downtown by IHG on Aug 10, 2025 start from $123.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Holiday Inn Express Gatlinburg Downtown by IHG?

This hotel in Gatlinburg is within a 10-minute walk of Gatlinburg Space Needle and SkyPark. You'll also find Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies less than a mile away.

Is parking available on site at Holiday Inn Express Gatlinburg Downtown by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express Gatlinburg Downtown by IHG have a casino on the premises?

No, Holiday Inn Express Gatlinburg Downtown by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Gatlinburg Downtown by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What amenities will couples enjoy at Holiday Inn Express Gatlinburg Downtown by IHG?

Couples staying at this hotel will appreciate amenities like a minibar as well as an indoor pool and free breakfast.

Does Holiday Inn Express Gatlinburg Downtown by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express Gatlinburg Downtown by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express Gatlinburg Downtown by IHG serves free breakfast from its snack bar.

Does Holiday Inn Express Gatlinburg Downtown by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Gatlinburg Downtown by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express Gatlinburg Downtown by IHG?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Holiday Inn Express Gatlinburg Downtown by IHG?

The closest major airport to Holiday Inn Express Gatlinburg Downtown by IHG is McGhee Tyson Airport (TYS), which is about 27.3 mi away.

Can I book a room with a balcony at Holiday Inn Express Gatlinburg Downtown by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Gatlinburg Downtown by IHG.

Holiday Inn Express Gatlinburg Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 707 out of 1000 reviews
Rating 8 - Good. 198 out of 1000 reviews
Rating 6 - Okay. 47 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffiny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible stay! Indoor pool and slides were perfect for our stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jenifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, cozy, and enjoyable
Stayed 1 night in Apr 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Downtown hotel for families

Perfect hotel for families. The indoor pool/waterpark is a wonderful perk for kids. Even my teenagers enjoyed the 2 bigger slides. The free breakfast was also surprisingly good with something for everyone. The staff was very friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfert Getaway

Very clean and close to downtown. The water park was a big hit with my son, he played for hours
Stayed 2 nights in Apr 2025

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was exceptionally clean, the staff was super friendly, and the breakfast buffet had many choices. Our 8 yr old loved the water park. Very convenient location to downtown Gatlinburg.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Very nice ! Basic but what was nice was the pool. It was a clean hotel and good breakfast! Very close to the man strip but on a hot day the walk felt further.. 15 mins to the aquarium which again not bad but it was almost 80 when we were there.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cindy

Stayed 2 nights in Apr 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our family vacation
Stayed 4 nights in Feb 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. The kids enjoyed the water slides. My only complaint was they had no towels un the pool area! It was a super convenient and easy walk right to the strip in Gatlinburg.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kalita

Stayed 4 nights in Apr 2025

10/10 Excellent

Carly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for Kids!

We have stayed here a couple of times and each experience has been great! The breakfast is great and lots of room to sit and eat. The pool/water slide area is amazing! It’s wonderful for kids and it’s clean!
Stayed 3 nights in Apr 2025

10/10 Excellent

Joseph

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 5 LOVED this hotel! The breakfast each morning was delicious. The kids enjoyed the pool and played for hours. The staff was so kind and attentive. Best location if going to the Convention Center and easy to walk to the main strip. We would definitely stay here again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Brianna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and family friendly!! The inside water park was a plus!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeffery

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and very friendly staff. Breakfast was good enough and if you wanted something else the Pancake house is just across the street.
Stayed 1 night in Apr 2025

10/10 Excellent

Colleen, Richmond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I trust the Holiday Inn for safety, clean, locations. The pool area was nice for the kids.
Stayed 2 nights in Apr 2025

10/10 Excellent

ChaCoby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Stay

Absolutely amazing
Stayed 3 nights in Apr 2025

10/10 Excellent

Cherie

Traveled with family
I loved the Dove products. My favorite thing was the kid water play area. Great for anytime of the year and is great for little kids too
Stayed 2 nights in Apr 2025

8/10 Good

Craig

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great distance from downtown area. Clean rooms but somewhat outdated. Breakfast was excellent.
Stayed 2 nights in Apr 2025

10/10 Excellent

Timothy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, large breakfast room, delicious breakfast!
Stayed 3 nights in Mar 2025

10/10 Excellent

Adan

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great one night stay .
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Grant

Stayed 2 nights in Mar 2025

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people that work there are always great. The whole hotel is wonderful and I look forward to our next stay there.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mariah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025