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Gatlinburg Town Square

2.5 star property
Family-friendly hotel with a fitness center and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Gatlinburg Town Square

Front of property
Lake
Terrace/patio
Table tennis
Microwave

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
515 Historic Nature Trail, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Ober Gatlinburg Aerial Tramway
    ‪6 min walk‬
  • Place, Gatlinburg Space Needle
    ‪8 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for GTS Studio

Free WiFi, bed sheets

GTS Studio

8.4 out of 10
Very good
(40 reviews)
  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for GTS 1 bedroom Condo

Table tennis

GTS 1 bedroom Condo

8.8 out of 10
Excellent
(66 reviews)
  • 727 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for GTS 2 Bedroom Deluxe

Table tennis

GTS 2 Bedroom Deluxe

9.2 out of 10
Wonderful
(18 reviews)
  • 864 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for GTVH Standard Queen Room

GTVH Standard Queen Room | Terrace/patio

GTVH Standard Queen Room

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for GTV Studio

GTV Studio | Living area | Table tennis

GTV Studio

8.6 out of 10
Excellent
(23 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for GTV 1 Bedroom Condo

Table tennis

GTV 1 Bedroom Condo

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for GTVH Standard King Room

GTVH Standard King Room | Free WiFi, bed sheets

GTVH Standard King Room

8.0 out of 10
Very good
(76 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for GTS Accessible Studio

Free WiFi, bed sheets

GTS Accessible Studio

9.0 out of 10
Wonderful
(4 reviews)
  • 442 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for GTS Accessible 1 bedroom Condo

Table tennis

GTS Accessible 1 bedroom Condo

7.0 out of 10
Good
(7 reviews)
  • 727 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for GTS Accessible 2 bedroom Condo

Table tennis

GTS Accessible 2 bedroom Condo

9.8 out of 10
Exceptional
(7 reviews)
  • 912 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for GTS 2 Bedroom Premium

Table tennis

GTS 2 Bedroom Premium

9.2 out of 10
Wonderful
(36 reviews)
  • 912 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for GTV Accessible 1 bedroom Condo

Table tennis

GTV Accessible 1 bedroom Condo

9.2 out of 10
Wonderful
(7 reviews)
  • 727 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for GTV Hotel Accessible Queen

GTV Hotel Accessible Queen | Free WiFi, bed sheets

GTV Hotel Accessible Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for GTS 3 Bedroom Condo

Free WiFi, bed sheets

GTS 3 Bedroom Condo

8.0 out of 10
Very good
(2 reviews)
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Twin Beds, 1 Queen Bed and 1 Double Sofa Bed

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Quality Inn Creekside - Downtown Gatlinburg

Downtown Gatlinburg
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
6.4 out of 10, 1,002 reviews
$56 nightly
The price is $63
Jan 25 - Jan 26, 2026
Total with taxes and fees
Quality Inn Creekside - Downtown Gatlinburg

About the neighborhood

Gatlinburg

Gatlinburg Convention Center is within a 5-minute walk of Gatlinburg Town Square while other popular sites like Great Smoky Mountains National Park are within a 15-minute stroll. This 100-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.3 miles
  • Ober Gatlinburg Aerial Tramway - 6 min walk - 0.4 miles
  • Gatlinburg Space Needle - 8 min walk - 0.5 miles
  • Gatlinburg SkyPark - 9 min walk - 0.5 miles
  • Ripley's Aquarium of the Smokies - 12 min walk - 0.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Sugarlands Distilling Co. - ‬8 min walk
  • ‪Smith & Son Corner Kitchen - ‬8 min walk
  • ‪Crockett's Breakfast Camp - ‬12 min walk
  • ‪Mellow Mushroom - ‬8 min walk

About this property

Gatlinburg Town Square

Family-friendly hotel with a fitness center and a seasonal outdoor pool
Gatlinburg Town Square features an indoor pool, a children's pool, and a gym. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include free WiFi in public areas, a seasonal outdoor pool, and a terrace.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves and free local calls. Housekeeping is available on request.
An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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8.6 out of 10, Excellent, 1,331 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite self parking

Things to do

  • Basketball
  • Children's pool
  • Games
  • Gym
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping is available for an additional fee and varies based on length of stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Gatlinburg Town Square Exploria Resorts Hotel
Gatlinburg Town Square Condo
Gatlinburg Town Square Hotel Gatlinburg
Gatlinburg Town Square Resort
Gatlinburg Town Square Exploria Resorts Condo
Square Exploria Resorts Condo
Gatlinburg Town Square Exploria Resorts
Square Exploria Resorts
Square Exploria Resorts Hotel
Gatlinburg Town Square
Gatlinburg Town Square by Exploria Resorts Hotel
Gatlinburg Town Square by Exploria Resorts Gatlinburg
Gatlinburg Town Square by Exploria Resorts Hotel Gatlinburg

Frequently asked questions

Is free cancellation available at Gatlinburg Town Square?

Gatlinburg Town Square offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What's there to do near Gatlinburg Town Square?

Guests enjoy the hotel's walkable location in Gatlinburg based on their ratings, and it's within a 10-minute walk of Gatlinburg Space Needle and Gatlinburg SkyPark. You'll also find Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies less than a mile away.

Is there parking available at Gatlinburg Town Square?

Yes, covered self parking is offered for free at the hotel.

Does Gatlinburg Town Square feature a casino at the property?

No, Gatlinburg Town Square doesn't have a casino.

Will I find an indoor pool at Gatlinburg Town Square?

Yes, this hotel has an indoor pool along with an outdoor pool. The seasonal pool is normally open from May until October.

What do couples enjoy most about Gatlinburg Town Square?

Couples staying at this hotel will appreciate amenities like an indoor pool plus some guestrooms include fireplaces and jetted bathtubs.

Does Gatlinburg Town Square have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Gatlinburg Town Square feature a restaurant that includes a breakfast menu?

No, Gatlinburg Town Square doesn't have a restaurant that serves breakfast.

Will Gatlinburg Town Square allow pets to stay free of charge?

No, pets aren't allowed at Gatlinburg Town Square though service animals are welcome.

Are there connecting rooms at Gatlinburg Town Square?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Gatlinburg Town Square?

The closest major airport to Gatlinburg Town Square is McGhee Tyson Airport (TYS), which is about 27.4 mi away.

Can I book a room with a balcony at Gatlinburg Town Square?

Yes, some guestrooms at Gatlinburg Town Square offer a balcony.

Gatlinburg Town Square Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 645 out of 1297 reviews
Rating 8 - Good. 336 out of 1297 reviews
Rating 6 - Okay. 151 out of 1297 reviews
Rating 4 - Poor. 86 out of 1297 reviews
Rating 2 - Terrible. 79 out of 1297 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Elaine

Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

8/10 Good

Myra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really confusing to figure out where to check in due to being given a different address. Other than that, it was a very nice place to stay. I would have liked to be closer to the amenities like pool and hot tub but it was comfortable and quiet.
Stayed 4 nights in Sep 2025

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Room was very nice. It as renovated. Appreciated the nice staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Aurelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING WAS FINE
Stayed 3 nights in Sep 2025

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 4 nights in Sep 2025

2/10 Terrible

Patrice

Disliked: Staff & service, property conditions & facilities
Tried to get out of reservation after seeing the room and property. Were unsuccessful. Out of our fees.
Stayed 6 nights in Sep 2025

10/10 Excellent

John

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE LOVED THE WHOLE PLACE ,TERESA WAS AMZING, LOCATION WAS PERFECT, ROOM WAS AMAZING,WE DIDNT WANT TO LEAVE
Stayed 4 nights in Sep 2025

6/10 Okay

brent

Traveled with family
Disliked: Room comfort

Average place, price, rooms not what advertised

Check in was fast and efficient, but the studio room that was reserved on HOTELS.COM showed very clearly a jetted tub in the room as well as a shower. My wife was really looking forward to using that when I was at Dollywood with my son. It was late when we checkin in, so we just stayed in the room, but it was very deceptive as no where in the on line description does it say "jetted tub optional" and all of the pictures of this type of room show it. Parking is terrible if you have any vehicle over a mini sedan. Tight tight parking garage with a dead end that you have to back out of if you go that way looking for a spot. Elevators sow and super loud trash truck and rumbling trash bins each morning. Overall it really shows its age. Its not terrible, but it's not top tier.
Stayed 3 nights in Sep 2025

6/10 Okay

Beverly

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff was very friendly. Their elevators were out and I have a wheelchair. They changed my room. I really appreciated that. However, the fireplace did not work and that was why I booked there. The room was clean just really needed updated.
Stayed 3 nights in Sep 2025

10/10 Excellent

Britteney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our condo was phenomenal! Plenty of space for the whole family and very close to convention center. It was clean and had lots to do for kids with 2 pools, giant checkers, 4 square, ping pong and cornhole. Will definitely stay here again!!
Stayed 2 nights in Sep 2025

8/10 Good

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and located centrally for walking. I was nervous about the bears especially when 2 were sited walking on the sidewalk outside our unit. over building has left no place for the bears to live, what a shame. Pool areas are very nice and well kept and plenty of recreation area to enjoy. Would stay here again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Stayed 1 night in Sep 2025

8/10 Good

Peggy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Needs different curtains in the one bedroom. It was like sleeping with lights on because of security lights on by the doors
Stayed 3 nights in Sep 2025

8/10 Good

Bryan

Stayed 3 nights in Sep 2025

10/10 Excellent

Asad

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Sep 2025

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay at Gatlinburg Town Square. The facilities were wonderful.
Stayed 7 nights in Aug 2025

6/10 Okay

Jacob

Stayed 3 nights in Sep 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First stay here

The mattress was a little uncomfortable. The condo was equipped with all necessities.
Stayed 7 nights in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the place! Very clean. The bed and pillows were amazing! Will go back.
Stayed 4 nights in Sep 2025

8/10 Good

Floyd

Liked: Staff & service, property conditions & facilities
The floors in the room were dirty. My feet were black after walking around in my bear feet. The rest of the room was great.
Stayed 3 nights in Sep 2025

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