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Gatlinburg Town Square

2.5 star property
Family-friendly hotel with a fitness center and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Gatlinburg Town Square

Front of property
Microwave
Table tennis
Lake
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Pool
  • Air conditioning
  • Parking included

Explore the area

View in a map
515 Historic Nature Trail, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Gatlinburg Space Needle
    ‪8 min walk‬
  • Place, Gatlinburg SkyPark
    ‪9 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for GTS Studio

Free WiFi, bed sheets

GTS Studio

8.4 out of 10
Very good
(40 reviews)
  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for GTS 1 bedroom Condo

Table tennis

GTS 1 bedroom Condo

8.8 out of 10
Excellent
(66 reviews)
  • 727 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for GTS 2 Bedroom Deluxe

Table tennis

GTS 2 Bedroom Deluxe

9.2 out of 10
Wonderful
(18 reviews)
  • 864 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for GTVH Standard Queen Room

GTVH Standard Queen Room | Terrace/patio

GTVH Standard Queen Room

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for GTV Studio

GTV Studio | Living area | Table tennis

GTV Studio

8.6 out of 10
Excellent
(23 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for GTV 1 Bedroom Condo

Table tennis

GTV 1 Bedroom Condo

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for GTVH Standard King Room

GTVH Standard King Room | Free WiFi, bed sheets

GTVH Standard King Room

8.0 out of 10
Very good
(76 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for GTS Accessible Studio

Free WiFi, bed sheets

GTS Accessible Studio

9.0 out of 10
Wonderful
(4 reviews)
  • 442 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for GTS Accessible 1 bedroom Condo

Table tennis

GTS Accessible 1 bedroom Condo

7.0 out of 10
Good
(7 reviews)
  • 727 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for GTS Accessible 2 bedroom Condo

Table tennis

GTS Accessible 2 bedroom Condo

9.8 out of 10
Exceptional
(7 reviews)
  • 912 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for GTS 2 Bedroom Premium

Table tennis

GTS 2 Bedroom Premium

9.2 out of 10
Wonderful
(36 reviews)
  • 912 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for GTV Accessible 1 bedroom Condo

Table tennis

GTV Accessible 1 bedroom Condo

9.2 out of 10
Wonderful
(7 reviews)
  • 727 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for GTV Hotel Accessible Queen

GTV Hotel Accessible Queen | Free WiFi, bed sheets

GTV Hotel Accessible Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for GTS 3 Bedroom Condo

Free WiFi, bed sheets

GTS 3 Bedroom Condo

8.0 out of 10
Very good
(2 reviews)
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Twin Beds, 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Gatlinburg

Gatlinburg Convention Center is within a 5-minute walk of Gatlinburg Town Square while other popular sites like Great Smoky Mountains National Park are within a 15-minute stroll. This 100-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.3 miles
  • Ober Gatlinburg Aerial Tramway - 6 min walk - 0.4 miles
  • Gatlinburg Space Needle - 8 min walk - 0.5 miles
  • Gatlinburg SkyPark - 9 min walk - 0.5 miles
  • Ripley's Aquarium of the Smokies - 12 min walk - 0.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Sugarlands Distilling Co. - ‬8 min walk
  • ‪Smith & Son Corner Kitchen - ‬8 min walk
  • ‪Crockett's Breakfast Camp - ‬12 min walk
  • ‪Mellow Mushroom - ‬8 min walk

About this property

Gatlinburg Town Square

Family-friendly hotel with a fitness center and a seasonal outdoor pool
Gatlinburg Town Square features an indoor pool, a children's pool, and a gym. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include free WiFi in public areas, a seasonal outdoor pool, and a terrace.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves and free local calls. Housekeeping is available on request.
An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Things to do

  • Basketball
  • Children's pool
  • Games
  • Gym
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping is available for an additional fee and varies based on length of stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Gatlinburg Town Square Exploria Resorts Hotel
Gatlinburg Town Square Condo
Gatlinburg Town Square Hotel Gatlinburg
Gatlinburg Town Square Resort
Gatlinburg Town Square Exploria Resorts Condo
Square Exploria Resorts Condo
Gatlinburg Town Square Exploria Resorts
Square Exploria Resorts
Square Exploria Resorts Hotel
Gatlinburg Town Square
Gatlinburg Town Square by Exploria Resorts Hotel
Gatlinburg Town Square by Exploria Resorts Gatlinburg
Gatlinburg Town Square by Exploria Resorts Hotel Gatlinburg

Frequently asked questions

Is free cancellation available at Gatlinburg Town Square?

Gatlinburg Town Square offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Gatlinburg Town Square?

As of Dec 16, 2025, prices found for a 1-night stay for 2 adults at Gatlinburg Town Square on Jan 4, 2026 start from $55.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Gatlinburg Town Square?

Guests enjoy the hotel's walkable location in Gatlinburg based on their ratings, and it's within a 10-minute walk of Gatlinburg Space Needle and Gatlinburg SkyPark. You'll also find Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies less than a mile away.

Will I be able to park at Gatlinburg Town Square?

Yes, covered self parking is offered for free at the hotel.

Does Gatlinburg Town Square feature a casino at the property?

No, Gatlinburg Town Square doesn't have a casino.

Will I find an indoor pool at Gatlinburg Town Square?

Yes, this hotel has an indoor pool along with an outdoor pool. The seasonal pool is normally open from May until October.

What do couples enjoy most about Gatlinburg Town Square?

Couples staying at this hotel will appreciate amenities like an indoor pool plus some guestrooms include fireplaces and jetted bathtubs.

Are there hot tubs at Gatlinburg Town Square?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Gatlinburg Town Square feature a restaurant that includes a breakfast menu?

No, Gatlinburg Town Square doesn't have a restaurant that serves breakfast.

Will Gatlinburg Town Square allow pets to stay free of charge?

No, pets aren't allowed at Gatlinburg Town Square though service animals are welcome.

Does Gatlinburg Town Square have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Gatlinburg Town Square?

The closest major airport to Gatlinburg Town Square is McGhee Tyson Airport (TYS), which is about 27.4 mi away.

Are there rooms with balconies at Gatlinburg Town Square?

Yes, some guestrooms at Gatlinburg Town Square offer a balcony.

Reviews

Gatlinburg Town Square Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 646 out of 1295 reviews
Rating 8 - Good. 336 out of 1295 reviews
Rating 6 - Okay. 151 out of 1295 reviews
Rating 4 - Poor. 84 out of 1295 reviews
Rating 2 - Terrible. 78 out of 1295 reviews

Reviews

6/10 Okay

Elaine

Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

8/10 Good

Floyd

Liked: Staff & service, property conditions & facilities
The floors in the room were dirty. My feet were black after walking around in my bear feet. The rest of the room was great.
Stayed 3 nights in Sep 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was clean and wonderful and we got to see a bear wondering through the resort lol
Stayed 2 nights in Sep 2025

8/10 Good

Garry

Property shows its age. Room was clean but outside area needed attention.
Stayed 2 nights in Sep 2025

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Kristy

Traveled with partner
Disliked: Amenities
I was highly disappointed upon arrival to The location. Per the listing on Expedia it did NOT state anywhere that there were separate buildings. Yes each room was coded but no where on the post does it say what those codes mean. We were totally expecting to be staying in the main facility where all of the amenities were located. However we were down the street at a totally different building away from all the amenities. There was an outdoor pool which was closed because of the season. I am thankful that I did not have my children with me when we visited this location it was very deceiving on the post by Expedia.
Stayed 2 nights in Sep 2025

6/10 Okay

TRACY

Traveled with family
Liked: Staff & service

Not as good as expected

Room was ok. The pool picture is not the pool
Stayed 1 night in Sep 2025

8/10 Good

Kristen

Stayed 2 nights in Sep 2025

10/10 Excellent

Allen

Stayed 3 nights in Sep 2025

6/10 Okay

Jamison

Liked: Staff & service
Stayed 3 nights in Sep 2025

2/10 Terrible

tammy

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
When we arrived on Thursday, they did not tell us that there were bears that have been seen every day on the property. All the amenities they show they do have outside, but you can’t enjoy them for the fact of there’s a 900 pound bear that goes up each level Especially where the condo side is and my grandchildren happen to be on the first floor and as soon as they walked out, there was a 900 pound bear. You couldn’t enjoy the hot tub because of the bears were in it and any of the other outdoor amenities. I also had problems with my St2dio The first one had mold and the second one the door didn’t close so I finally called the GM and he said he would do what he could. Around 2 o’clock I received a phone call that a young lady named Casey who is amazing at the front desk will help you anyway that she can possibly without getting into trouble. The resort has recently been bought by capital so they are slowly making changes. I mean slowly. Our last room with a one bedroom it was very nice but mind you we were only there for four days. Couldn’t do anything outside. Enjoy anything. Had to get in our car to even go down town when we could’ve walked. There was a couple that was walking down the street from the resort and the bear came out out of the parking garage and started running after them. I asked the nighttime security guard who is awesome. His name is Jack. He told us about the bear and how to make sure we stayed away. Also, smoky Mountains is closed for a rock slide.
Right around the corner
Stayed 3 nights in Sep 2025

10/10 Excellent

ROGER, Perkinston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and nice room layout. Had more of a warm feel than most places. Really good place to unwind with the family after days of hiking in the mountains.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 bedroom rental

We loved the layout of our 2bedroom premium. We loved it so much we extended our stay another 3 nights.
Stayed 4 nights in Aug 2025

4/10 Poor

Christina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Staci

Traveled with family
Liked: Cleanliness
Is should be stated right away that you may have to walk a block to the pool. Not all of the rooms are located at the hotel with the pool. We stayed at the part located where guest services are. We had a total of 5 Judd with us two of them under 3. It was a pain. But it was a nice area. Indoor pool was cold.
Stayed 1 night in Aug 2025

4/10 Poor

Donna

Disappointing

Dark, dingy and dated.
Stayed 3 nights in Sep 2025

10/10 Excellent

gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Pool
Stayed 5 nights in Sep 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, can walk to downtown Gatlinburg or take the trolley (there is a stop in front of the property). Easy check in and concierge was very informative. This property is a time share, however, and they will try to book a tour upon check in. The perks for attending the tour were good, but we did not opt for them since we do not want a time share or a disruption to our stay.
Stayed 5 nights in Aug 2025

8/10 Good

whitney

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how clean and beautiful this property is. The staff was helpful and there were plenty of restaurants and things to do near the property. The only thing I did not like was how far I was from the pool. Usually my family and I go down stairs to get to a pool. With this location some rooms are a 5-6 minute walk or a 2 minute drive away. Also, the inside pool heater was out so the water was ice cold.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kevin

Stayed 3 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The property is well maintained and very clean. Our unit was ready and had everything we needed. It’s located within walking distance to the strip and has a trolly stop right in front.
Stayed 3 nights in Aug 2025

8/10 Good

stanley

Very well maintained and is located in a great spot would stay again
Stayed 5 nights in Aug 2025

10/10 Excellent

Efrain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Staff

Love the staff, super friendly. Located in a perfect spot. I will go again and do business with you guys.
Stayed 2 nights in Aug 2025

2/10 Terrible

Nicole

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Terrible check in, which was 3 blocks from the actual motel. We asked for a refund for our 2nd and 3rd nights. Terrible experience. Would not recommend this place to anyone! I'd rather have slept in my truck!
Stayed 3 nights in Aug 2025

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