Gatlinburg Town Square by Exploria Resorts
2.5 out of 5.0
3.8
out of 5
Average Guest Review
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Recent guest reviews
Room are adequate. Hard to maintain comfortable temperature in the bedrooms. Exterior of facility seems to be a little run down. Kitchens are not adequately stocked if you want to cook in your room.
Everything you wanted was you have to go here or go here. II was disappointed that I couldn't add a day on without going to yes another building from this time to this time.
It was great for a family vacation young and old.
Be prepared for the sales pitch, seminar = free tickets.The apartment was nice, we had a balcony with the mountain view. Hit the Walmart for groceries on your way.This is a long walk from the tourist strip, which is extremely busy, expect to pay for parking. Everything closes at 9pm. I suggest you bring some DVDs or games in case the cable/internet is out. There are two scenic routes into the mountains, very nice. The national park route will take up about 5 hours in your car, bring snacks and drinks.
Was told bed was a queen. It was much smaller than a queen and very uncomfortable. I needed towels, I called the front desk as was told that i needed to just wait until the next morning and come get them myself.
Great living room, hot tub, clean! Great stay! Would stay again!
My family was looking for an affordable place to stay for a two night getaway. We found it a Gatlinburg Town Square. The nightly rate was very reasonable. Our room had been recently renovated and was nice. The carpet was new, as well as furnishings. Even the sofa sleeper was comfortable! Also, we were within walking distance of the shops and restaurants in Gatlinburg.
Injoyed the weekend! The room was wonderful ! Would recommend to anyone!
Older hotel as most are in Gatlinburg, but updated furniture. Fixtures and bathrooms were still outdated though. No fireplace in this unit. Jetted tub needed maintenance. Kitchen was well equipped. Very quiet, although not sure we had neighbors. Short walk to everything. Check-in is a pain due to the office being in another location up the street. Parking was jam packed and tight parking places. When it fills up you have to park off site at their other location.
We stayed here about three years ago, and I must say it has been cleaned nicely. The staff and all grounds people were very kind. Check-in was a breeze. The kids had a blast with both the in-door and outdoor pools. The garage parking with luggage carriers was wonderful, but only when checking in but to carry groceries!
Room was large, great location. Registration location not convenient, away from main entrance. No maid service, had to get our own towels.
Great location in the middle of town new furinture
Check-in location was different from address on website. Rooms were spacious and kitchen amenities were nice. Location was short 3 block walk to main strip, but centrally located on main road.
The room size was perfect for the 5 of us traveling together. We were traveling with two small children. The front desk staff was less than helpful when we asked to be moved out of a garden level room to prevent the children from opening the door onto a common patio with heavy traffic. The stay was pleasant and the housekeeping staff was very friendly. The kids loved he two pool options both indoor and outdoor.
Gatlinburg Towne Square is in an awesome location and it very close to shopping, dining and activities. The pools were nice but not extremely large, the rooms were great, and there were other activities such as ping pong and basketball to entertain kids. I would highly recommend this hotel.
Hotel highlights
- Walking distance to Ripley's Aquarium of the Smokies
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Gatlinburg Town Square by Exploria Resorts places you next to Gatlinburg Convention Center and within a 5-minute walk of Saint Mary's Catholic Church. This 221-room hotel has an indoor pool, free in-room WiFi, and free self parking. Ripley's Aquarium of the Smokies and Arcadia are also a short walk from this Gatlinburg hotel.
Rooms
Gatlinburg Town Square by Exploria Resorts's 221 air-conditioned rooms provide free local calls. Guests can expect to find free WiFi and TVs. Bathrooms offer hair dryers and free toiletries.
Property features
Gatlinburg Town Square by Exploria Resorts features an indoor pool, a children's pool, and a fitness center. If you drive, take advantage of free parking. Staff members can answer questions about accommodations, and also provide concierge services. Additional amenities include a spa tub, free WiFi in public areas, and a seasonal outdoor pool.
Guest reviews for Gatlinburg Town Square by Exploria Resorts
Everyone
Room are adequate. Hard to maintain comfortable temperature in the bedrooms. Exterior of facility seems to be a little run down. Kitchens are not adequately stocked if you want to cook in your room.
Everyone
Everything you wanted was you have to go here or go here. II was disappointed that I couldn't add a day on without going to yes another building from this time to this time.
great location to downtown gatlinburg.
Everyone
It was great for a family vacation young and old.
this is a resort.
Everyone
Be prepared for the sales pitch, seminar = free tickets.The apartment was nice, we had a balcony with the mountain view. Hit the Walmart for groceries on your way.This is a long walk from the tourist strip, which is extremely busy, expect to pay for parking. Everything closes at 9pm. I suggest you bring some DVDs or games in case the cable/internet is out. There are two scenic routes into the mountains, very nice. The national park route will take up about 5 hours in your car, bring snacks and drinks.
Review comment
Dale responded on Jun 12, 2017
Thank you for your comments and we hope to see you again on your next trip to Gatlinburg.
won't stay again.
Everyone
Was told bed was a queen. It was much smaller than a queen and very uncomfortable. I needed towels, I called the front desk as was told that i needed to just wait until the next morning and come get them myself.
Review comment
Dale responded on Jun 16, 2017
Please accept my apology regarding the issues you had during your stay. The bed that you slept in was a Queen bed.
close to town
Everyone
Great living room, hot tub, clean! Great stay! Would stay again!
affordable gatlinburg lodging
Everyone
My family was looking for an affordable place to stay for a two night getaway. We found it a Gatlinburg Town Square. The nightly rate was very reasonable. Our room had been recently renovated and was nice. The carpet was new, as well as furnishings. Even the sofa sleeper was comfortable! Also, we were within walking distance of the shops and restaurants in Gatlinburg.
wonderful !
Everyone
Injoyed the weekend! The room was wonderful ! Would recommend to anyone!
convenient location
Couples
Older hotel as most are in Gatlinburg, but updated furniture. Fixtures and bathrooms were still outdated though. No fireplace in this unit. Jetted tub needed maintenance. Kitchen was well equipped. Very quiet, although not sure we had neighbors. Short walk to everything. Check-in is a pain due to the office being in another location up the street. Parking was jam packed and tight parking places. When it fills up you have to park off site at their other location.
wonderful time
Families
We stayed here about three years ago, and I must say it has been cleaned nicely. The staff and all grounds people were very kind. Check-in was a breeze. The kids had a blast with both the in-door and outdoor pools. The garage parking with luggage carriers was wonderful, but only when checking in but to carry groceries!
Thank you for taking the time to provide your feedback on your recent stay. The Resort Operations Team appreciates your comments. We hope that you consider staying with us again on your next trip to Gatlinburg.