Beautiful view
Some of the things like the door look aged and need renovated. The room was pretty decent and clean.
Very over prized. Facilities are in very bad shape
Friendly staff
The hotel was really dumpy especially for the almost $300 I paid for one night! Would not recommend.
Great location and beautiful view. Friendly and helpful staff.
The hotel was fine and the breakfasts were very good. However, half the towels were very hard and scratchy and the carpet was extremely filthy and moldy. Our feet were black just walking from the shower to the bed. Also, we were there for four days and cleaned, replaced towels or soap. At checkout, they showed me a form (never given to us) to request room cleaning. We will never return.
Very nice view!
Feont desk service was terrible, couldnt find our reservation. Refused to talk to expedia aboutnour refund.
First off limited parking, then no luggage cart because they only have one for the whole hotel. The balcony was covered in bugs, so we were unable to enjoy the view, the room was dirty. There was only two outlets in the room that were usable and we had to unplug the tv just to charge are phones. Every thing closed at 9pm and the free breakfast also a lie the restaurant was closed and we were offered no type of compensation for any of the issues after speaking to management except for sorry.
The room had literally hundred of bugs in the room. They explained it was that time of year and they don’t bite. Upon researching, those bugs do bite. They were everywhere...ceilings, floor, walls, and even on the bed. It was too disgusting to possibly consider staying there. We went to a different hotel
The pool area was nice. THey only supplied bath size towels, not a full size pool towel. The hotel told us upon check in that they were having a bug problem. When we arrived to our room which was loaded with bugs on the ceiling. Some of which had fallen on the bed. We called to change rooms and were told they were full. They told us someone would clean the room the next day and vacuum up the bugs. The next day when we returned to our room the room was not clean and the bugs were not vacuumed up. I called the front desk they came up to make the bed and give us clean towels but did not vacuum up the bugs. We were told no manager was on duty during the weekend. The rooms were not clean, bathroom had mold in shower, the front staff was not accommodating. So disappointing. Would had been a better experience had someone made an effort to make things better for us. Would not recommend this hotel.
Room wasn’t clean. Found a piece of stale pizza that my dog started to eat in the middle of the night. Besides that it wasn’t horrible.
Everything was great. The people next door had their door open and talked loudly until 1am. No fault of the hotel. Just incredibly rude people.
Loved our balcony and the view. We were disappointed that the ceiling was dirty and bathroom floor seemed dirty. We enjoyed our stay and would come back!
This hotel has incredible views, 2 top notch restaurants on site, and large spacious rooms. The lobby is also impressive. Staff was quick and extremely professional and courteous. Very clean. The most comfortable bed ever. We traveled with a cat, and it worked fine. First floor rooms are for people traveling with pets. I am mildly handicapped, so I was pleased with the large bathroom which enabled to bring a chair in to sit at the mirror. There is just 1 handicap rail, in the tub. Just one minor detail I would change: Lobby staff should enforce mask wearing. She kindly placed my Grab and Go breakfast bags on the check in counter. I was off to the left making my coffee at the nice coffee station. A guest walked in without a mask, he was shorter and began talking to her at the check in area; actually "talking" right into my breakfast bags!! This bothered me because of Covid risk. Because the rest of the facility and experience was totally immaculate.
Nothing it was ok Nothing great Nothing bad It served a purpose
Can’t say anything bad about this place, just shower head was tough to turn on, otherwise we are planning to stay again. 😁
Located in Hancock, Best Western Fort Myers Waterfront is 3 mi (4.8 km) from Harborside Event Center and within a 5-minute drive of Centennial Park. This 108-room, 3-star hotel has free breakfast, an outdoor pool, and a 24-hour gym.
Free on-the-go breakfast is served each morning from 6:30 AM to 9:30 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, sitting areas, and refrigerators. Housekeeping is available on request.
Guests staying at Best Western Fort Myers Waterfront enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Beautiful view
Some of the things like the door look aged and need renovated. The room was pretty decent and clean.
Thank you for your feedback!
Very over prized. Facilities are in very bad shape
We're sorry you were unhappy- we'll work hard to fix the issues you experienced
Friendly staff
Thank you for your feedback! We appreciate it!
The hotel was really dumpy especially for the almost $300 I paid for one night! Would not recommend.
Thank you for taking the time to leave your review. We're sorry you were unhappy.
Great location and beautiful view. Friendly and helpful staff.
Thank you for your review! We are happy to hear you enjoyed your stay!
The hotel was fine and the breakfasts were very good. However, half the towels were very hard and scratchy and the carpet was extremely filthy and moldy. Our feet were black just walking from the shower to the bed. Also, we were there for four days and cleaned, replaced towels or soap. At checkout, they showed me a form (never given to us) to request room cleaning. We will never return.
We're sorry you were unhappy- we'll work hard to fix the issues you experienced
Very nice view!
We are glad you enjoyed your stay and the views!
Feont desk service was terrible, couldnt find our reservation. Refused to talk to expedia aboutnour refund.
We're sorry you were unhappy- We'll work hard to fix the issue you experienced. Thank you for letting us know.
Thank you for staying with us, we appreciate your feedback! We are happy to hear you enjoyed the view during your stay with us!