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Recent guest reviews

Room was smaller than anticipated from the photos and you can smell when the unit next door is cooking. Otherwise great experience and stay

The experience was great. I recommend any one to stay.

Easy access. Rooms had a kitchen, kitchen table & living room.

not for disabled people. Takes a long time to get a hold of the front desk. More then half the staff don't speak English.

The customer service was good, but the lines to get to customer service are ridiculous. We were given two face towels and two bath towels for a three day stay for two people. The toilet overflowed on our last night into the hall area. The pullout in the sofa was stained with something red. Very quiet, great location.

My reason for excellent scores is for the good management of the people, the cleanliness and organization of the place

Its beautiful

Great place. Quite, clean, and the staff was very accommodating. Fun n friendly grounds for both solo or family trips. Lots of pools and tennis

The people were very nice. The property waa nice, but the bathroom had an enclosed commode and not ventilation. So the bathroom always had a stench. Otherwise, everything was fine.

Excellent staff, friendly and helpful. My kids loved the big swimming pool, waterfall and hot dogs!

The check in process was BRUTAL!! We got there around 2pm and waited for almost an hour just to check in! The line wasn't that long, but the wait was PAINFUL!! We stopped by the front desk later on that night around 8pm and there were fewer workers and the wait was even longer when we only needed another key. Other than that everything was smooth sailing, but they must expedite their check in process because I'm hesitant to go back just for that reason even though we loved our stay!!

I didn’t like this place. Room felt dirty and depressing. Toilet seat broken and the shower took a long while to warm up. Refrigerator was making a horrible sound every couple of minutes to an hour. Doors have to be double check because didn’t close correctly. So every time you closed a door it had to be pulled a bit hard. I could hear the people from the other rooms very clear. The pool needs some cleaning. Main pool is beautiful but when I went it was full didn’t get to enjoy much. It took long to check in receptionist was polite but the papers had the wrong directions which was very frustrating. It was also unexpected that I had to drive out of the main property to find the exact place I was staying at. I liked that they had all kitchen utensils and enough towels.

Didn't like all the dogs barking early in the morning and late at night. Felt I was staying in a kennel. Can't all the wonderful pet owners be put in the same building(s) so they can enjoy each other? Also didn't appreciate not be able to communicate with so many of the employees. The facility itself is O.K.

I had booked a three bedroom suite and was called the day prior to my arrival and told that unit was no longer available because of a broken A/C. I was traveling with a party of six including two small children and was offered two adjoining rooms. When I check in I was told there were no adjoins rooms available and that I had to take two rooms on same floor because it was all they had. This was stressful and unnecessary....poor communication and customer service. Would not recommend. Plenty of other less expensive options in area if I had wanted to split my party.

We are familiar with Vacation Village and it has been a good place to stay. This time something went wrong. On our last day we were locked out of our room. They told us that the "system " had done it. This ruined the last day of our stay. We asked for a reimbursement for that day, and they refused. We are trying to get a remedy for the lack of service and poor response for that day.

I only used this property because of space since i have four teenagers. I've used this property on numerous occasions it just not worth the value for me. The property is run down and maintenance is hard to communicate with as they don't spoke English. For me it's not worth the headache for mre to stay here anymore. It's not the workers but the owners of the property let it go. I'll definitely go else where.

The property was ok for our needs, sort of. We checked in and were charged a 10.00 a day resort fee and then when we were given the key we found out our room was over a mile from the amenities. Weird, but ok. We were then given a parking pass for the night and were told we needed to drive back in the morning to get the one for the week. This was when they wanted to give us a speal on buying a time share. We had booked a room for 3 (and got charged for it) when we got to there it was a sleep sofa with no linens. Back in the car to drive over to the main resort. The room was ok, clean but in need of upgrades. The fridge handle was broken, faucet leaked, toilet above is ran all night. We were there to play golf so didn't spend a lot of time there but i think i would have been pretty dissatisfied if i had. I would not return.

Raquet Club Road Weston FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • Fitness center

Located within a mile (2 km) of Markham Park, Vacation Village at Bonaventure is within 3 miles (5 km) of Weston Town Center. This 3-star condo resort has 653 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.


Rooms

Each condo is air-conditioned and affords space to spread out with a living room and a dining area. Guests can enjoy a TV and stay connected with free WiFi. Other standard amenities include a refrigerator, a microwave, and free local calls. Weekly housekeeping is available.


Property features

At Vacation Village at Bonaventure, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Additional amenities include laundry facilities and barbecue grills.

Room options

Superior Suite, 1 Bedroom

1 Queen Bed | Sleeps 4

Superior Suite, 2 Bedrooms

1 King Bed and 1 Queen Bed | Sleeps 8

Superior Suite, 1 Bedroom

1 King Bed | Sleeps 4

Deluxe Condo, 2 Bedrooms

1 King Bed and 1 Queen Bed | Sleeps 6

Guest reviews for Vacation Village at Bonaventure

Everyone (18) Couples (48) Business (30) Family (51) Other (7) Friends (5)
4
Everyone

Room was smaller than anticipated from the photos and you can smell when the unit next door is cooking. Otherwise great experience and stay

By on Nov 10, 2021

Review comment responded on Nov 14, 2021

Thank you for being our valued guests. Gerald, we hope to have you back to explore our various room sizes.

5
Partner Couples

The experience was great. I recommend any one to stay.

By on Oct 16, 2021

Review comment responded on Oct 18, 2021

Terrific! Thank you, Chanell, for being our valued guests. It is our pleasure to learn that your most recent stay was extremely pleasant. We hope to see back soon!

5
Everyone

Easy access. Rooms had a kitchen, kitchen table & living room.

By on Aug 20, 2021

Review comment responded on Sep 13, 2021

Excellent! We are elated to learn that you found our property's accommodations to be comfortable, convenient and well equipped. We hope to continue being your home away from home!

3
Everyone

not for disabled people. Takes a long time to get a hold of the front desk. More then half the staff don't speak English.

By on Jul 15, 2021

Review comment responded on Jul 15, 2021

We apologize for this perception. We welcome all guests and provide ADA accessible units, and amenities around the property for valued guests with disabilities. We hope to have an opportunity to accommodate your needs next time.

4
Friends

The customer service was good, but the lines to get to customer service are ridiculous. We were given two face towels and two bath towels for a three day stay for two people. The toilet overflowed on our last night into the hall area. The pullout in the sofa was stained with something red. Very quiet, great location.

By on Jul 12, 2021

Review comment responded on Jul 12, 2021

Thank you, valued guests for taking the time to share your most recent feedback. We appreciate the positive feedback and we certainly will have our management team address the areas of concern. Thank you for being our welcomed guests!

5
Family

My reason for excellent scores is for the good management of the people, the cleanliness and organization of the place

By on May 31, 2021

Review comment responded on May 31, 2021

Wow! We are thrilled that your vacation experience was memorable. We are ecstatic to learn that your interaction with our staff was pleasant, and we strive to do our very best to meet your expectations. It is a pleasure to be your destination of choice.

5
Family Family

Its beautiful

By on Apr 18, 2021

Review comment responded on Apr 20, 2021

Awesome! We are glad to have made your vacation experience a memorable one. We hope to see you soon!

5
Everyone

Great place. Quite, clean, and the staff was very accommodating. Fun n friendly grounds for both solo or family trips. Lots of pools and tennis

By on Apr 6, 2021

Review comment responded on Apr 13, 2021

Splendid! Thank you for taking the time to leave such kind feedback. We thank you for being our valued guests.

3
Family Partner Couples Friends Family

The people were very nice. The property waa nice, but the bathroom had an enclosed commode and not ventilation. So the bathroom always had a stench. Otherwise, everything was fine.

By on Apr 4, 2021

Review comment responded on Apr 5, 2021

Thank you for taking the time to share your feedback! We will be sure to address these concerns directly with our team for a resolution. As we strive to improve with each stay, we hope to have the opportunity to demonstrate our growth.

4
Family with small children Family

Excellent staff, friendly and helpful. My kids loved the big swimming pool, waterfall and hot dogs!

By on Apr 4, 2021

Review comment responded on Apr 13, 2021

Thank you! It is our pleasure to have you as our valued guests. We are delighted to be you destination of choice.

Vacation Village at Bonaventure

16401 Raquet Club Road, Weston, FL 33326
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