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Recent guest reviews

Its beautiful

Great place. Quite, clean, and the staff was very accommodating. Fun n friendly grounds for both solo or family trips. Lots of pools and tennis

The people were very nice. The property waa nice, but the bathroom had an enclosed commode and not ventilation. So the bathroom always had a stench. Otherwise, everything was fine.

Excellent staff, friendly and helpful. My kids loved the big swimming pool, waterfall and hot dogs!

The check in process was BRUTAL!! We got there around 2pm and waited for almost an hour just to check in! The line wasn't that long, but the wait was PAINFUL!! We stopped by the front desk later on that night around 8pm and there were fewer workers and the wait was even longer when we only needed another key. Other than that everything was smooth sailing, but they must expedite their check in process because I'm hesitant to go back just for that reason even though we loved our stay!!

I didn’t like this place. Room felt dirty and depressing. Toilet seat broken and the shower took a long while to warm up. Refrigerator was making a horrible sound every couple of minutes to an hour. Doors have to be double check because didn’t close correctly. So every time you closed a door it had to be pulled a bit hard. I could hear the people from the other rooms very clear. The pool needs some cleaning. Main pool is beautiful but when I went it was full didn’t get to enjoy much. It took long to check in receptionist was polite but the papers had the wrong directions which was very frustrating. It was also unexpected that I had to drive out of the main property to find the exact place I was staying at. I liked that they had all kitchen utensils and enough towels.

Didn't like all the dogs barking early in the morning and late at night. Felt I was staying in a kennel. Can't all the wonderful pet owners be put in the same building(s) so they can enjoy each other? Also didn't appreciate not be able to communicate with so many of the employees. The facility itself is O.K.

I had booked a three bedroom suite and was called the day prior to my arrival and told that unit was no longer available because of a broken A/C. I was traveling with a party of six including two small children and was offered two adjoining rooms. When I check in I was told there were no adjoins rooms available and that I had to take two rooms on same floor because it was all they had. This was stressful and unnecessary....poor communication and customer service. Would not recommend. Plenty of other less expensive options in area if I had wanted to split my party.

We are familiar with Vacation Village and it has been a good place to stay. This time something went wrong. On our last day we were locked out of our room. They told us that the "system " had done it. This ruined the last day of our stay. We asked for a reimbursement for that day, and they refused. We are trying to get a remedy for the lack of service and poor response for that day.

I only used this property because of space since i have four teenagers. I've used this property on numerous occasions it just not worth the value for me. The property is run down and maintenance is hard to communicate with as they don't spoke English. For me it's not worth the headache for mre to stay here anymore. It's not the workers but the owners of the property let it go. I'll definitely go else where.

The property was ok for our needs, sort of. We checked in and were charged a 10.00 a day resort fee and then when we were given the key we found out our room was over a mile from the amenities. Weird, but ok. We were then given a parking pass for the night and were told we needed to drive back in the morning to get the one for the week. This was when they wanted to give us a speal on buying a time share. We had booked a room for 3 (and got charged for it) when we got to there it was a sleep sofa with no linens. Back in the car to drive over to the main resort. The room was ok, clean but in need of upgrades. The fridge handle was broken, faucet leaked, toilet above is ran all night. We were there to play golf so didn't spend a lot of time there but i think i would have been pretty dissatisfied if i had. I would not return.

The property is in a nice quiet neighborhood close to a golf course, it is not walking distance from anything, but their shuttle takes you 3 miles around upon request. Bedrooms are nice; may need a little updating in the furnitures. This resort is my #1 choice in the area.

Overall yes it is clean, but it is outdated. Everything looks like the Golden Girls should be showing up at any time. It definitely needs updating. We felt for the price it should be updated. Definitely overpriced.

We had a lot of room. The full kitchen was great. Loved the double head shower. Nice laundry on the floor The pool was very close to our building

Just ok but next time I will go to o other hotel , customer service very poor

Great economic option for large family and in nice neighborhood. Easy travel to most south Florida sights with a car.

Raquet Club Road Weston FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Outdoor pool
  • Concierge services
  • Laundry facilities

Located within a mile (2 km) of Markham Park, Vacation Village at Bonaventure is within 3 miles (5 km) of Weston Town Center. Each of the 653 rooms at this 3-star condo resort includes a living room, a dining area, and a refrigerator.


Rooms

Each condo is air-conditioned and affords space to spread out with a living room and a dining area. Guests can enjoy a TV and stay connected with free WiFi. Other standard amenities include a refrigerator, a microwave, and free local calls. Weekly housekeeping is available.


Property features

Guests of Vacation Village at Bonaventure enjoy features like an outdoor pool, free WiFi in public areas, and laundry facilities. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. This smoke-free condominium resort also has barbecue grills.

Room options

Superior Suite, 1 Bedroom

1 King Bed | Sleeps 4

Superior Suite, 2 Bedrooms

1 King Bed and 1 Queen Bed | Sleeps 8

Deluxe Condo, 3 Bedrooms

1 King Bed, 1 Queen Bed and 2 Twin Beds | Sleeps 8

Deluxe Condo, 2 Bedrooms

1 King Bed and 1 Queen Bed | Sleeps 6

Guest reviews for Vacation Village at Bonaventure

Everyone (15) Couples (47) Business (30) Family (49) Friends (5) Other (7)
5
Family Family

Its beautiful

By on Apr 18, 2021

Review comment responded on Apr 20, 2021

Awesome! We are glad to have made your vacation experience a memorable one. We hope to see you soon!

5
Everyone

Great place. Quite, clean, and the staff was very accommodating. Fun n friendly grounds for both solo or family trips. Lots of pools and tennis

By on Apr 6, 2021

Review comment responded on Apr 13, 2021

Splendid! Thank you for taking the time to leave such kind feedback. We thank you for being our valued guests.

3
Family Partner Couples Friends Family

The people were very nice. The property waa nice, but the bathroom had an enclosed commode and not ventilation. So the bathroom always had a stench. Otherwise, everything was fine.

By on Apr 4, 2021

Review comment responded on Apr 5, 2021

Thank you for taking the time to share your feedback! We will be sure to address these concerns directly with our team for a resolution. As we strive to improve with each stay, we hope to have the opportunity to demonstrate our growth.

4
Family with small children Family

Excellent staff, friendly and helpful. My kids loved the big swimming pool, waterfall and hot dogs!

By on Apr 4, 2021

Review comment responded on Apr 13, 2021

Thank you! It is our pleasure to have you as our valued guests. We are delighted to be you destination of choice.

4
Family Family with small children Friends

The check in process was BRUTAL!! We got there around 2pm and waited for almost an hour just to check in! The line wasn't that long, but the wait was PAINFUL!! We stopped by the front desk later on that night around 8pm and there were fewer workers and the wait was even longer when we only needed another key. Other than that everything was smooth sailing, but they must expedite their check in process because I'm hesitant to go back just for that reason even though we loved our stay!!

By on Mar 20, 2021

Review comment responded on Mar 22, 2021

Thank you for choosing our resort as the backdrop to your vacation experience. We are sorry that it was a longer than expected early check-in process. Our check-in time is at 4:00 pm but we do strive to accommodate our guests needs as best as possible. We hope to have another opportunity to provide you with a wonderful vacation experience from start to finish next time.

3
Everyone

By on Jan 2, 2021

Review comment responded on Jan 4, 2021

Thank you for taking the time to give our resort some vital feedback regarding your stay. We hope to have an opportunity to better understand your expectation.

2
Partner Couples Family

I didn’t like this place. Room felt dirty and depressing. Toilet seat broken and the shower took a long while to warm up. Refrigerator was making a horrible sound every couple of minutes to an hour. Doors have to be double check because didn’t close correctly. So every time you closed a door it had to be pulled a bit hard. I could hear the people from the other rooms very clear. The pool needs some cleaning. Main pool is beautiful but when I went it was full didn’t get to enjoy much. It took long to check in receptionist was polite but the papers had the wrong directions which was very frustrating. It was also unexpected that I had to drive out of the main property to find the exact place I was staying at. I liked that they had all kitchen utensils and enough towels.

By , from Orlando on Jun 22, 2020

Review comment responded on Jun 24, 2020

Thank you MT for taking the time make us aware of your most recent experience at our resort. We are sorry for not meeting your expectations throughout your stay and would appreciate the opportunity to make your next stay amazing.

3
Partner Couples

Didn't like all the dogs barking early in the morning and late at night. Felt I was staying in a kennel. Can't all the wonderful pet owners be put in the same building(s) so they can enjoy each other? Also didn't appreciate not be able to communicate with so many of the employees. The facility itself is O.K.

By on Mar 12, 2020

Review comment responded on Mar 12, 2020

Thank you for taking the time to share your feedback with our team. As our valued guests your satisfaction is our top priority. We hope to have the opportunity to meet your vacation expectations in the very near future.

1
Family Family

I had booked a three bedroom suite and was called the day prior to my arrival and told that unit was no longer available because of a broken A/C. I was traveling with a party of six including two small children and was offered two adjoining rooms. When I check in I was told there were no adjoins rooms available and that I had to take two rooms on same floor because it was all they had. This was stressful and unnecessary....poor communication and customer service. Would not recommend. Plenty of other less expensive options in area if I had wanted to split my party.

By on Feb 23, 2020

Review comment responded on Feb 24, 2020

Thank you for taking the time to bring these concerns to our attention. Our valued guests are our top priority. We strive to meet your expectations by delivering on comfortable, convenient, and appealing accommodations. Please allow our property to meet your exceptions in the near future.

2
Partner Couples

We are familiar with Vacation Village and it has been a good place to stay. This time something went wrong. On our last day we were locked out of our room. They told us that the "system " had done it. This ruined the last day of our stay. We asked for a reimbursement for that day, and they refused. We are trying to get a remedy for the lack of service and poor response for that day.

By , from Pensacola Fl on Feb 10, 2020

Review comment responded on Feb 13, 2020

Thank you Jacobo for taking the time to share your feedback. At our resort, our guest's are our top priority and we aim to improve with each and every stay. We hope to have the opportunity to make your next stay positively amazing.

Vacation Village at Bonaventure

16401 Raquet Club Road, Weston, FL 33326
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