Good place for a quick stay, not an extended stay. Don't expect coffee/tea in the rooms or lobby.
Got off the elevator to the floor where my room was and pot smell was extremely strong, room smelled like it had a smoker living in it a week ago. Went to take a shower and there was no shampoo. Got out of thr shower and there wre only two small hand towels. At night, there was a major fight in the hallway ams two work associates that had rooms near the elevator said it sounded so bad they were expecting gun shots. The next morning when mentioned to the desk they said there had no idea. This was a horrible experience. We were going to stay another night but choae to move to another hotel. I seldom write a critical review but this was one of thr worst hotel experiences Ive had in many years and I travel a great deal.
Everything was very good. There was no breakfast because of Covid which was understandable.
Quiet a loud hotel, the construction seemed cheap which allowed lots of outside noise in. Room smelled like weed and fried food. Even though we were in the midst of a virus outbreak in an the Port Everglades area we did not see additional cleaning procedures. The elevators were covered with fingerprints inside and out.
Stay the night before flying back home, great location close to fort Lauderdale-Hollywood airport.
The water was cold with low water pressure and no one bothered to tell us this at check in. We ended up going home to shower that night and we left in the morning to go home again to shower.
Nothing. I prepaid and they had no rooms. My client was so unhappy he checked. The place is in poor condition especially charging over $209 s night v
Pleased clean room,good service id recommendations any one to choose this Hotel
I told you all I will I don’t need to type Also. Take this off as a requirement or I will not help you in the future rate properties
Bad place. Front desk was not present upon arrival to the lobby or at departure. No hot water. No one answered my multiple calls from the room to front desk. Cleaning room service entered the room while in the shower. And the best is...... I paid 200 USD / night for this!!! Worst hotel I have stayed after my emergency stay at a hotel in Chicago project for 20 USD/night Total ripoff
We had roaches in our room! A basket of granola bars and some packets of oatmeal was called a continental breakfast...Lmfao! Non-guests hanging around hotel with no security present. We will never stay there again!
Great location, great service, great value, ease of check-in
Good pricing. Pleasing rooms. Cleaning staff left a soiled cleaning rag in our BR. Hallway had a lot of shredded paper in a pile outside our room which was there when we left on AM and still there when we returned in PM. Good - gave us an early check in and waived the regular fee for us. Overall a good experience.
Counter Service and General Manager attention.Room had bad odor and cleaness need more attention.
Excellent services and great location within the port.
I had an ok stay.. Was there for 5 hours..liked that the parking was free..
The room had a roach crawling on the wall. I was so disgusted and i just left the room early. I didn't see anyone at the hotel desk about 4AM.
Located in Downtown Fort Lauderdale, Extended Stay America Suites Ft Lauderdale Conv Ctr CruisePt is within a 10-minute stroll of sights such as Harbor Shops and Greater Fort Lauderdale-Broward County Convention Center. This 117-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.
The 117 rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, phones, and ironing boards are other standard amenities. Housekeeping is available on request.
Renovated in 2021, Extended Stay America Suites Ft Lauderdale Conv Ctr CruisePt offers free WiFi in public areas, coffee in a common area, and laundry facilities. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include barbecue grills and a picnic area.
Good place for a quick stay, not an extended stay. Don't expect coffee/tea in the rooms or lobby.
Got off the elevator to the floor where my room was and pot smell was extremely strong, room smelled like it had a smoker living in it a week ago. Went to take a shower and there was no shampoo. Got out of thr shower and there wre only two small hand towels. At night, there was a major fight in the hallway ams two work associates that had rooms near the elevator said it sounded so bad they were expecting gun shots. The next morning when mentioned to the desk they said there had no idea. This was a horrible experience. We were going to stay another night but choae to move to another hotel. I seldom write a critical review but this was one of thr worst hotel experiences Ive had in many years and I travel a great deal.
Thank you for your feedback. We apologize for the smoke smell you experienced. We are a non-smoking hotel, but on a rare occasion, a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. Your comments have also been discussed with our housekeeping team to ensure we are diligent in our efforts going forward. Meanwhile, we are reviewing your feedback to see what went wrong. We hope you will consider giving us a second chance to provide you the hospitality you deserve. Sincerely, Hotel Management
Everything was very good. There was no breakfast because of Covid which was understandable.
Peter, thank you for staying with us at Extended Stay America and for letting us know that you were pleased with most aspects of our property. We value your feedback and hope to welcome you again in the future. Sincerely, Hotel Management
Quiet a loud hotel, the construction seemed cheap which allowed lots of outside noise in. Room smelled like weed and fried food. Even though we were in the midst of a virus outbreak in an the Port Everglades area we did not see additional cleaning procedures. The elevators were covered with fingerprints inside and out.
Aaron, thank you for being our guest. We are sorry for the noise and cleanliness issues you experienced while you were here. Your comments have been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. We also apologize for the smoke odor you encountered in your non-smoking room. Your feedback will help us enforce our no-smoking policy more effectively to ensure our future guests do not encounter such problem again going ahead. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
Stay the night before flying back home, great location close to fort Lauderdale-Hollywood airport.
Tiffany, thank you for choosing to stay at Extended Stay America before your flight. We are happy you enjoyed your visit to our hotel. We are also glad you liked our location close to Fort Lauderdale and the airport. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
The water was cold with low water pressure and no one bothered to tell us this at check in. We ended up going home to shower that night and we left in the morning to go home again to shower.
Thank for the feedback. Although a temporary issue, we can understand the frustration and the inconvenience you endured with regard to the water temperature and pressure during your visit. We have alerted our maintenance team about the shower, and they will check the water temperature. We hope you and your son will reconsider staying with us again, as we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management
Nothing. I prepaid and they had no rooms. My client was so unhappy he checked. The place is in poor condition especially charging over $209 s night v
Thank you for sharing your feedback stating your concerns. It was disappointing to read your comment about the inconvenience your client experienced at the time of check-in. As your review is anonymous, we would urge you to share some more additional information, so that we properly investigate the matter and follow up. Your patience is highly appreciated, and we hope to redeem ourselves in the future. Sincerely, Hotel Management
Pleased clean room,good service id recommendations any one to choose this Hotel
Thank you for the kind feedback about your stay at Extended Stay America. It is good to know that you enjoyed your time with us and that you were impressed with our accommodations as well as the courteous associates. We appreciate your recommendation and look forward to your next visit. Sincerely, Hotel Management
I told you all I will I don’t need to type Also. Take this off as a requirement or I will not help you in the future rate properties
We regret if you had any inconvenience from our side. Since the review is Anonymous, we may need some additional information. Please reach out to our front desk so we can review the situation. We hope to create a better impression in the future. Sincerely, Hotel Management
Thank you for your review. Although you had an overall satisfactory stay, we regret your disappointment with breakfast not being available during your stay. Please know that we have posted this information on the hotel website, so our guests can be aware while making reservations with us. Also know, a coffee maker is available at the front desk upon request. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management