We paid extra to have rooms facing the beach we got 2 they weren’t facing the beach they were facing the pool that was fine I guess but one room wouldn’t open we exchanged the keys several times they finally told us the door facing the pool doesn’t open the lock doesn’t work so to use the front door facing parking lot instead , that did work but that’s an inconvenience what’s the point of having rooms facing pool if you can’t get in, not to mention the extra money we paid to get those rooms ,our other room the remote was sticky gross the carpet too the pull out couch sheets stained they didn’t clean them from last guest our bed had blood stained sheets and that’s only cause when it was time to sleep I looked under the sheets and saw it was disgusting! I wanted to leave right there and then but we had traveled from out of town and it was the middle of the night the bathroom was also disgusting looks like they haven’t fixed or cleaned them in years ! The overall smell of the room was gross too! This place should be demolished it’s really that bad !! Any other motel is better than this !
Best thing about the place is the LOCATION!
Needs to be cleaner in restroom
I love where this hotel is located, but horrible experience, from the front desk to management, I called to confirm my stay in, I spoke estrella keep hanging up on me, call the manager spoke to Argy to informed what happened , and she told me ok, Sunday morning I was sleep at 10 am housekeeping knock on the door loud ,I thought something happened, she wanted to know what time I was leaving , I told her is only 10 am and she told me , the front desk told me u guys left , 10 minutes later I was in the shower , she came back and knock again loud, sorry no pece I thought we have to leave at 11 , housekeeper told me , she was told by the front desk to come and make sure we left, this place is horrible ,thanks
Bathroom still had a wet towel in the shower from last visitor. Bed was clean.
Being Right on the water was pretty awesome and the boardwalk was great.
That it's just 2 minutes from the beach. Restaurant in walking distance.
The beds wer not big enof the breakfast sucky the only thang I injoy is the location
The location was good. The hotel is not kept up very well.
Most of the staff was very helpful and friendly. However, there was a significant language barrier with several staff members.
This property only 1 good thing is can walk right to the beach. Our room was dirty, patching on walls , internet didn’t work while we’re there and front desk didn’t want to help.
One star for location, rooms are old, found a roach in bathroom, carpet is filthy and reeks of stale molded smell...never again
Very spacious room has balcony to go seat out on enjoying and relax with the weather i was very very much pleased with this hotel breakfast was great staff was awesome
Great location for us. Close to beach, some restaurants, aquarium and USS Lexington.
Clean motel great location swimming pool well maintained everything you need within walking distance ,will stay again.
Hotel was cool Beach view was awesome from the pool Walked to Yo Philly cheesesteak HIGHLY RECOMMEND FOOD!!!! hotel too 😆
Located in North Beach within a short walk of Texas State Aquarium, Quality Inn & Suites on the Beach is within 2 miles (3 km) of other popular sights such as USS Lexington Museum on the Bay. This 112-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay.
Quality Inn & Suites on the Beach's 112 rooms provide microwaves, refrigerators, and coffee makers. TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.
At Quality Inn & Suites on the Beach, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Other amenities at this beach hotel include coffee/tea in a common area, laundry facilities, and a vending machine.
We paid extra to have rooms facing the beach we got 2 they weren’t facing the beach they were facing the pool that was fine I guess but one room wouldn’t open we exchanged the keys several times they finally told us the door facing the pool doesn’t open the lock doesn’t work so to use the front door facing parking lot instead , that did work but that’s an inconvenience what’s the point of having rooms facing pool if you can’t get in, not to mention the extra money we paid to get those rooms ,our other room the remote was sticky gross the carpet too the pull out couch sheets stained they didn’t clean them from last guest our bed had blood stained sheets and that’s only cause when it was time to sleep I looked under the sheets and saw it was disgusting! I wanted to leave right there and then but we had traveled from out of town and it was the middle of the night the bathroom was also disgusting looks like they haven’t fixed or cleaned them in years ! The overall smell of the room was gross too! This place should be demolished it’s really that bad !! Any other motel is better than this !
Best thing about the place is the LOCATION!
Hello Sara, Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our location. Every guest experience is extremely important to us. We value your feedback and thank you for your business.
Needs to be cleaner in restroom
We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.
I love where this hotel is located, but horrible experience, from the front desk to management, I called to confirm my stay in, I spoke estrella keep hanging up on me, call the manager spoke to Argy to informed what happened , and she told me ok, Sunday morning I was sleep at 10 am housekeeping knock on the door loud ,I thought something happened, she wanted to know what time I was leaving , I told her is only 10 am and she told me , the front desk told me u guys left , 10 minutes later I was in the shower , she came back and knock again loud, sorry no pece I thought we have to leave at 11 , housekeeper told me , she was told by the front desk to come and make sure we left, this place is horrible ,thanks
I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Bathroom still had a wet towel in the shower from last visitor. Bed was clean.
Thank you for your time and valuable feedback.
Being Right on the water was pretty awesome and the boardwalk was great.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Thanks for staying with us. We appreciate your feedback!
That it's just 2 minutes from the beach. Restaurant in walking distance.
Thank you for the review and feedback of your stay We do appreciate your business
The beds wer not big enof the breakfast sucky the only thang I injoy is the location
We do value your feedback and appreciate your business. We will look into your issues to help make better stays for all of our guest. Warm Regards hotel staff
We do value your feedback and appreciate your business. We will look into your issues to help make better stays for all of our guest. Warm Regards Hotel staff
Hello Ruth, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. ,