Family Resorts in Civic Center, Cleveland

"The trip was wonderful. We loved the hotel and especially the view. We did find the app and the website lacking. Room service should be easily accessible and I have to believe if it was, you'd have more volume. We were told there was a breakfast buffet but no one really knew exactly what was on it and when i did a search, the restaurants didn't list that one was even offered. If the menu on the buffet changes, maybe update social media so your guests are more aware. AGain it may add sales volume. We chose to eat out. All in all the room, accomodations, valet and view were wonderful. Oh I was also unable to find if the hotel offered any shuttles...."

"Great location. The hotel was beautiful, clean, and quiet. The people working check-in and check-out were very nice and helpful. We would definitely stay there again!"

"Exactly what you expect from a Marriott Hotel…quality."