Hotel América

2.0 star property
Beach hotel near Laguna Bacalar Ecological Park

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Photo gallery for Hotel América

Standard Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets
Family Room | Bathroom | Shower, free toiletries, hair dryer, towels
Interior entrance
Front of property
Interior entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Av. 5 No. 258 Entre calles 30 y 32, Col. Centro, Bacalar, QROO, 77930
  • Laguna Bacalar Ecological Park
    ‪3 min walk‬
  • Fort of San Felipe
    ‪10 min walk‬
  • Municipal Spa of Bacalar
    ‪18 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪40 min drive‬

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Room options

Family Room

  • Sleeps 5
  • 3 Double Beds

Superior Room

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Bacalar

Located in Mario Villanueva Madrid, Hotel América is within a 5-minute walk of Laguna Bacalar Ecological Park and within 15 minutes of other popular attractions like Lake Bacalar. This 20-room hotel has 4 beach bars along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Laguna Bacalar Ecological Park - 3 min walk - 0.2 miles
  • Lake Bacalar - 10 min walk - 0.5 miles
  • Fort of San Felipe - 10 min walk - 0.6 miles
  • Municipal Spa of Bacalar - 18 min walk - 1.0 mile
  • Cenote Cocalitos - 7 min drive - 3.2 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪La Playita - ‬7 min walk
  • ‪I Scream Bar - ‬8 min walk
  • ‪El Sazón a la Mexicana - ‬4 min walk
  • ‪Finisterre Bacalar - ‬6 min walk
  • ‪Yerbabuena - ‬3 min walk

About this property

Hotel América

Beach hotel near Laguna Bacalar Ecological Park
Guests of Hotel América enjoy access to free WiFi in public areas, microwave in a common area, and refrigerator in a common area. You can take advantage of free parking, along with an area shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this beach hotel include laundry facilities and a water dispenser.
Guests can expect free WiFi and 32-inch TVs with digital channels. Other standard amenities include ceiling fans and free toiletries.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 4 beach bars

Family friendly

  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Smooth flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel America Bacalar
America Bacalar
Hotel America
OYO Hotel América
Hotel América Hotel
Hotel América Bacalar
Hotel América Hotel Bacalar

Frequently asked questions

Is a free cancellation option available at Hotel América?

Hotel América offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What can I see within easy reach of Hotel América?

This hotel is situated in Mario Villanueva Madrid within a 10-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar. You'll also find Fort of San Felipe and Municipal Spa of Bacalar less than a mile away.

Is there parking available at Hotel América?

Yes, self parking is offered for free at the hotel.

Does Hotel América have a casino?

No, Hotel América doesn't have a casino.

Is there an indoor pool at Hotel América?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel América?

Couples will appreciate amenities like 4 beach bars, concierge services, and a 24-hour front desk at this hotel.

Are there hot tubs at Hotel América?

No, this hotel doesn't have a spa tub.

Does Hotel América feature a restaurant that includes a breakfast menu?

No, Hotel América doesn't have a restaurant that serves breakfast.

Does Hotel América allow pets to stay free of charge?

No, pets aren't allowed at Hotel América though service animals are welcome.

Does Hotel América have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel América?

The closest major airport to Hotel América is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 24.4 mi away (38 minutes by car). Another top airport is Corozal (CZH), which is around 20.9 mi away.

Are there rooms with balconies that I can book at Hotel América?

No, you won't find guestrooms with balconies at Hotel América.

Hotel América Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 45 out of 212 reviews
Rating 8 - Good. 89 out of 212 reviews
Rating 6 - Okay. 49 out of 212 reviews
Rating 4 - Poor. 17 out of 212 reviews
Rating 2 - Terrible. 12 out of 212 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Shaun

Liked: Cleanliness
Stayed 3 nights in Jun 2024

8/10 Good

Pierre

Stayed 2 nights in Mar 2024

8/10 Good

Pierre

Stayed 2 nights in Mar 2024

10/10 Excellent

Pierre

Stayed 2 nights in Mar 2024

4/10 Poor

Janna

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

loksayath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very nice. They kept our bags for 3 hours after the checkout as we were in a tour. Definitely recommended. The area is also very close to evrything
Stayed 1 night in Feb 2024

8/10 Good

Gift

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Feb 2024

8/10 Good

Lance

Stayed 1 night in Jan 2024

8/10 Good

dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean rooms ... A bit noisy, with it being a small town, there are roosters singing and dogs barking quite often. If you don't mind that, it was a pleasant stay... Felt safe at all times. The whole town of Bacalar is very safe. Locals are very friendly.
Stayed 2 nights in Mar 2022

10/10 Excellent

Yesenia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in although we tried to pay with card and the card reader wasn’t working for us. They have filtered water around the property which helps with those hot days. The room AC worked well, the water got hot immediately. The wifi was great and didn’t go down the whole time we were staying there. Short walk to everything.
Stayed 4 nights in Feb 2022

8/10 Good

Verified traveler

Liked: Room comfort

Okay for the price

It’s okay for the price but nothing special. The location is good and the rooms are quite big but that’s about it.
Stayed 2 nights in Jan 2022

8/10 Good

MIGUE ANGEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
A very quiet place
Stayed 1 night in May 2021

2/10 Terrible

Jan

Stayed 2 nights in Dec 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desagradable

La aparencia del hotel se mira bien pero la cama solo tenia una sabana y las toallas un poco viejas el recepcionista cuando me registre me quedo a deber el cambio y salimos y seguia sin cambio asi que nunca me regreso mi dinero del cambio.
Stayed 1 night in Nov 2020

4/10 Poor

Heather, Edmonton

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It was okay because we had no better affordable options at the time, but next time I would pick a different place.
Stayed 1 night in Mar 2020

6/10 Okay

Alexander

Traveled with family
Disliked: Staff & service

cheating with extra charges

nobody speaks English. Not a single word. I used Google Translate and then I realized that they asked for extra 711 pesos (CAD $53). I asked what exactly those charges are. The lady called somebody several times and I had to ask again to explain what are those charges. Finally I received the key after 30 minutes. No extra charges. Luckelly it was the only hotel which tried to charge exra. All other hotels never asled me for any extra charges during my stay in Mexico.
Stayed 1 night in Dec 2019

2/10 Terrible

Ricardo, Oregon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible hotel no hot water horrible service never back and the hotel
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the space and location, it was within walking distance to the lagoon and to downtown. Very good price and the A/C worked great.
Stayed 2 nights in Jul 2019

8/10 Good

gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient location - good value hotel.

We had a good stay and this was good value for money in the area. The location was extremely convenient and the staff very helpful for the price
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the plaza, night clubs and lagoon!! Good to just sleep their.
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

Good stay

Good stay but this hotel just echoes all of the noise from the street and if someone is outside talking it sounds like they are in your room.
Stayed 2 nights in Jan 2019

8/10 Good

Edin

Liked: Cleanliness, staff & service, room comfort

Great place for a budget

Great place to stay if you are on a budget. The place is clean and the staff is really nice. It is not fancy at all but it has hot water and the internet is great. I would stay there again.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The location was very good, the staff was friendly, the wifi Internet could have been much better, the rooster could have been quieter at 5:00 am
Stayed 1 night in Dec 2018