The pool table. The employees didn’t want to help customers and the breakfast was bad. Pool was never open.
I would definitely stay there again
Didn't like how close it was to the airport. Didn't like the fact the second night we stayed there a vehicle was stolen from the parking lot. Correction it was stolen in broad day ligjt! Was informed by people that stay there that it is on the shady side of town ie: they have frequen vehicular robberies, a group of homeless people living in the woods beside the hotel, the outside camera do not capture anything!!
Very disappointing breakfast. Not the usual Marriott.
Comfortable beds & great shower pressure…but the floors were littered with debris (leaves, fuzz balls and who knows what), surfaces where wiped down with a soiled cloth (white streaks that came up with some water) plastic shower curtain had spots of black mold on it, things like that. You get what you pay for, but cleanliness, especially while traveling is and should be priceless.
Friendly staff, and newer facility
Suite
The hotel is filthy and infested with cockroaches. You can’t use the firepit or grills outside because staff members sit out there and drink every night. Management and some staff members are rude and unhelpful. We will never stay there again, which is sad because we stayed a couple years ago and it was nice and clean back then.
They were exactly what we needed them to be. Not overly friendly, not rude,
Large room with very nice kitchen and modern, stylish decor...also, ery ressonabl price
Great location very clean room , and very comfortable bed
Easy check in and out, friendly staff, quiet, comfortable
They made me feel safe. The room was nicely cleaned. And like the setup.
This property is in much better condition inside and out than the Aloft property we stayed at two nights before. A problem I had was with the breakfast time. I went to get breakfast at 8:50 and was told it was over. I ask what time it was right then and she said “right at 9:00”, it was 8:50. So my grandchildren and I didn’t have a breakfast option there. Because of COVID a lot of things were not available. This should reflect on the rates. There was not a set up for the sofa bed to be made. All in all, better than the Aloft location, which was horrible
Located 1.6 mi (2.6 km) from Northwoods Mall, TownePlace Suites by Marriott Charleston-North Charleston is within a 10-minute drive of other popular attractions like Charleston Tanger Outlets. This 102-room aparthotel welcomes guests with free breakfast and conveniences like an outdoor pool and free self parking.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Each apartment features a kitchen and space to spread out with a sitting area. Guests can expect to find a 49-inch LCD TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, a phone, and an ironing board. Weekly housekeeping is available.
At TownePlace Suites by Marriott Charleston-North Charleston, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and express check-out.
The pool table. The employees didn’t want to help customers and the breakfast was bad. Pool was never open.
I would definitely stay there again
Didn't like how close it was to the airport. Didn't like the fact the second night we stayed there a vehicle was stolen from the parking lot. Correction it was stolen in broad day ligjt! Was informed by people that stay there that it is on the shady side of town ie: they have frequen vehicular robberies, a group of homeless people living in the woods beside the hotel, the outside camera do not capture anything!!
Very disappointing breakfast. Not the usual Marriott.
Thank you for taking the time to leave us a rating & a review. We are very sorry to see that you are disappointed in your stay, particularly breakfast. We are working with all of our vendors to try to offer the breakfast style that you are expecting. We hope that you'll give us a future chance!
Comfortable beds & great shower pressure…but the floors were littered with debris (leaves, fuzz balls and who knows what), surfaces where wiped down with a soiled cloth (white streaks that came up with some water) plastic shower curtain had spots of black mold on it, things like that. You get what you pay for, but cleanliness, especially while traveling is and should be priceless.
Thank you for taking the time to leave us a rating & a review. We are glad that you enjoyed the beds & shower, but sad to hear about the housekeeping issue. We will address in our upcoming meeting & we hope that you'll give us another chance to be 5 out of 5.
Friendly staff, and newer facility
Thank you for leaving us a rating and a review. We are happy that you enjoyed interacting with our awesome staff and that you enjoyed our hotel layout, rooms & amenities. We look forward to welcoming you back soon!
Suite
Thank you for taking the time to leave us a rating. We are very sorry to hear that you did not enjoy your stay with us. If you would contact the hotel directly and ask for Monique (the AGM), we would be happy to discuss & see what we can do better. We hope that you'll give us another chance!
The hotel is filthy and infested with cockroaches. You can’t use the firepit or grills outside because staff members sit out there and drink every night. Management and some staff members are rude and unhelpful. We will never stay there again, which is sad because we stayed a couple years ago and it was nice and clean back then.
Thank you for taking the time to leave us a rating & a review. We are sorry that you were disappointed in your stay. If you would contact the hotel directly and ask for Kimber or Monique, we would like to discuss your stay regarding your room and our open outside/2 grills area.
Thank you for taking the time to leave us a 5 out of 5 rating. We are so happy that you enjoyed your stay with us and we look forward to welcoming you home again soon!
Thank you for taking the time to leave us a rating & a review. We are sorry to see that you did not enjoy your stay. We are 6.8 miles away from the Airport/Air Force Base, so it is inevitable there will be some plane noise. For your other concerns, please contact the hotel directly so that we can discuss these with you.