The hotel is really DATED. Great location, nice people, no issues.
The towels where small and very rough. Our room was never cleaned the entire time we were there leaving the floor gritty. The WiFi came in and out, mostly out. There was not a breakfast due to COVID, but had to pay the same price. There also were no movie channels. Staff was friendly and the location was fantastic.
So the front desk lady was really cool but everything after that was bleh. Our room smelt like mildew/mold, the floors upon entering were super dirty with dirt, crumbs and the floors were also sticky. They left an ice bucket but for the life of me I couldn’t find the machine, for what I paid I though I was getting more of a decent hotel not a super expensive motel.
I enjoyed the location being so close to the beach, lighthouse, and also the downtown area with shops and restaurants. The hotel was nicely kept with easy access to everything. I was greeted nicely by all staff and also the room was nice and had great amenities. The room was decorated with neat little perks such as a black and white tile bathroom. Definitely would like to return and stay again.
Upon arrival, I did a quick inspection of the room: 1) bathroom had a puddle by the toilet and it smelled like pee. 2) the liquid soap dispenser had leaked on the counter and soaked up the box of tissues. Everything else is good and the staff was friendly. The bathroom smell just really didn’t sit well with me.
I loved the old world charm & decor. Beautiful building.Loved the location...close to the Village & the beach. It was quite clean & the staff were quite helpful. We'll Be Back!!!
Great location by ocean and lighthouse. Great staff, nice breakfast on terrace.
We had reserved a king. After seeing room and that we were given 2 queens I went to front desk. I was told that they only had handicapped room with bed on floor. I politely said no thank you. When I returned the front desk and a miracle occurred.. we had choice if two other rooms. Really.. very unprofessional. We will not return. Decor is dated.. sheets were so old. Towels old too. No bar soap as well. Lousy Hotel.. except location no coffee maker in room.
Great location by the beach, friendly staff, highly recommend.
Very unique and beautiful property. The staff was kind and helpful. Perfect walking distance to the lighthouse, pier, shops and restaurants. Incredible value! I will always stay here from now on when visiting the Golden Isles!
Lovely staff and hotel! Perfect location. Perfect local restaurants and shopping within a block. I highly recommend and will often stay there. Recommend for a soul recharging weekend.
Very nice. Unique design and great location. Will stay here again
Ocean Inn and Suites places you next to St. Simons Lighthouse Museum and within a 10-minute stroll of other popular attractions like Saint Simons Island Pier. The 37 rooms at this bed & breakfast include balconies, refrigerators, and microwaves.
All of Ocean Inn and Suites's 37 rooms are individually decorated and have an array of amenities, including balconies, microwaves, and refrigerators. Guests can expect free WiFi and 27-inch TVs with cable channels. Other standard amenities include free local calls, hair dryers, and safes.
Ocean Inn and Suites features free WiFi in public areas, express check-out, and free newspapers. There's free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a terrace and a picnic area.
The hotel is really DATED. Great location, nice people, no issues.
The towels where small and very rough. Our room was never cleaned the entire time we were there leaving the floor gritty. The WiFi came in and out, mostly out. There was not a breakfast due to COVID, but had to pay the same price. There also were no movie channels. Staff was friendly and the location was fantastic.
So the front desk lady was really cool but everything after that was bleh. Our room smelt like mildew/mold, the floors upon entering were super dirty with dirt, crumbs and the floors were also sticky. They left an ice bucket but for the life of me I couldn’t find the machine, for what I paid I though I was getting more of a decent hotel not a super expensive motel.
Thank you for sharing your feedback, both positive and constructive. I am very pleased that the front desk provided great service. However, I apologize that there were issues with the room. Front desk is open 24 hours and I wish we were notified and we would have done our best to take care of the problems that was missed during inspection. This will be discussed with the staff since we always aim to deliver a great experience in all areas. We will use your feedback to make us better and to ensure excellent standards that we aim for. We value our guests and hope to see you in the near future. Wishing you good health and safety.
I enjoyed the location being so close to the beach, lighthouse, and also the downtown area with shops and restaurants. The hotel was nicely kept with easy access to everything. I was greeted nicely by all staff and also the room was nice and had great amenities. The room was decorated with neat little perks such as a black and white tile bathroom. Definitely would like to return and stay again.
We are very glad that you enjoyed your stay at the Ocean Inn & Suites. Our staff always do their best to make sure our guests feel comfortable and have a pleasant stay. We hope that everyone is healthy and safe. Looking forward to serving our guests in the near future. Thank you for your feedback and take care.
Thank you for taking the time to review your stay. We’re sorry to hear it wasn't a pleasant experience. We wish you had contacted the front desk they could have resolved any issues you had during your stay and made it enjoyable for you, after all we cant fix things we don't know about. Thank you for being our guest.
Thank you for staying with us. We appreciate your feedback and look forward to seeing you again!
Upon arrival, I did a quick inspection of the room: 1) bathroom had a puddle by the toilet and it smelled like pee. 2) the liquid soap dispenser had leaked on the counter and soaked up the box of tissues. Everything else is good and the staff was friendly. The bathroom smell just really didn’t sit well with me.
Thank you for staying with us, we appreciate your feedback and are striving constantly to improve our guests experiences. Thank you for being our guest and we look forward to seeing you again.
I loved the old world charm & decor. Beautiful building.Loved the location...close to the Village & the beach. It was quite clean & the staff were quite helpful. We'll Be Back!!!
Thank you for you great review. We are happy to hear you enjoyed your time spent with us. Thank you for being our guest and we hope to see you again soon.
Great location by ocean and lighthouse. Great staff, nice breakfast on terrace.
Thank you so much for taking the time to provide some positive feedback. We are pleased to hear you enjoyed your stay! Thank you for staying with us. We hope to see you again in the future. Best Wishes!
We had reserved a king. After seeing room and that we were given 2 queens I went to front desk. I was told that they only had handicapped room with bed on floor. I politely said no thank you. When I returned the front desk and a miracle occurred.. we had choice if two other rooms. Really.. very unprofessional. We will not return. Decor is dated.. sheets were so old. Towels old too. No bar soap as well. Lousy Hotel.. except location no coffee maker in room.
Thank you for staying with us! I'm sorry to hear that you did not enjoy your stay, but thank you for bringing these issues to my attention so that I can address them with our staff.
Thanks for your review! We're glad you enjoyed your trip to St. Simons Island despite the COVID restrictions, and we hope you'll come back for another visit soon. Please call the Front Desk, if there are any issues with your room and we will do our best to resolve them and make your stay more enjoyable. Stay Safe !