Quiet and nice only wished the pool stayed open longer
Overall, the room we stayed in just needs to be updated. A few cosmetic things such as light fixtures were obviously recently updated, but the sink and other things that you need to use don't work correctly. The thermostat would go from 71 to 80 all by itself so you'd suddenly wake up sweating and the sink didn't drain AT ALL! The lady at the front desk was very welcoming and professional, though.
It was conveniently located. Easy to get to. Rooms were bright and roomy. Breakfast was not free as advertised.
Property is very, very dated and it is hard to find your room from the parking lot. The premises had trash thrown about outside and there is construction going on in the hallways. The walls are very thin, so you are able to clearly hear others.
I book and paid for a room when i got to th hotel there were no rooms available. I was on hold with Orbitz for three hours. Still didn't speak with a representative until the next day. My kids and I had no where to sleep that night and short 112.00 dollars.
Outdated outside and inside. Room was very small not very much walking room. A/C worked but would cool the room even when thermostat was set on low. Bathroom door would not close, tile was cracked with missing pieces, shower head was disconnected from wall and bath tub faucet was disconnected from wall also.
Cleanines and quality of room has declined. Likewise the quality of breakfasts.
Did not know we had to pay for parking. The room wasn’t cleaned thoroughly. There were beer cans on out patio and food on the floor in the room. Wouldn’t stay here again
Very Clean, very comfortable, with bar, pool, recommended.
Great hotel and location. Front desk was very accommodating.
This hotel was amazing!!!! Very clean, very nice, and very comfortable!!! I am OCD when it comes to something being clean and this hotel meet my standards to the fullest, especially the bathroom. The bed was extremely soft with clean, fresh sheets. I wish all Courtyard's was like this one. Definitely will be staying here again!!!!
Our stay is consistently good. What we measure others by.
Within a short walk of Cahaba River, Courtyard by Marriott Birmingham Hoover is within a mile (2 km) of Riverchase Galleria. This 153-room, 3-star hotel has free in-room WiFi along with free self parking and a gym.
Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café. To-go breakfast is offered for a fee weekends from 7:00 AM to 11:00 AM.
The 153 rooms have an array of amenities, including balconies or patios, microwaves, and refrigerators. 25-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers, free weekday newspapers, and free local calls are also standard.
Courtyard by Marriott Birmingham Hoover features a gym, free WiFi in public areas, and conference space. A stay here includes free parking. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and express check-in.
Quiet and nice only wished the pool stayed open longer
Overall, the room we stayed in just needs to be updated. A few cosmetic things such as light fixtures were obviously recently updated, but the sink and other things that you need to use don't work correctly. The thermostat would go from 71 to 80 all by itself so you'd suddenly wake up sweating and the sink didn't drain AT ALL! The lady at the front desk was very welcoming and professional, though.
It was conveniently located. Easy to get to. Rooms were bright and roomy. Breakfast was not free as advertised.
Thank you so much for your valued feedback and for choosing to stay with us! We look forward to seeing you during your next visit to this area.
Property is very, very dated and it is hard to find your room from the parking lot. The premises had trash thrown about outside and there is construction going on in the hallways. The walls are very thin, so you are able to clearly hear others.
Dear Valued Guest, I am so sorry to hear that your stay with us is less than satisfactory. We will use your experience as a teaching tool to help improve upon guest satisfaction. Thank you for choosing to stay with us during these unprecedented times.
Thank you for your valued feedback. I'm so delighted to hear that your stay was a great one! We hope to see you again whenever you're in this area!
Hello Recent Guest, We are delighted that you enjoyed your stay here with us.
I book and paid for a room when i got to th hotel there were no rooms available. I was on hold with Orbitz for three hours. Still didn't speak with a representative until the next day. My kids and I had no where to sleep that night and short 112.00 dollars.
I am so sorry to hear that, Ty! I would really like to assist you with getting your stay refunded if you weren't able to stay with us due to us having no rooms available. Will you give me a call when you get an opportunity? If I'm not available when you call, I'll be sure to contact you back at my earliest convenience! Kind Regards, Kawanna O'Neal-AGM
Outdated outside and inside. Room was very small not very much walking room. A/C worked but would cool the room even when thermostat was set on low. Bathroom door would not close, tile was cracked with missing pieces, shower head was disconnected from wall and bath tub faucet was disconnected from wall also.
Hi Chris, Thank you for taking the time with providing feedback of your recent stay with us. We take guest feedback very seriously and at a teachable moment will use such feedback to improve our overall guest experience
Thank you for your review.
Dear Valued Guest, I'm sorry to hear that your stay with us was a bit less than satisfactory! We appreciate your honest feedback and will utilize it as a tool to make our facility more accommodating. Thank you so much for choosing us during these unprecedented times and we look forward to seeing you next time!