The Courtyard is well maintained, clean and attractive. The dining facility is much appreciated, with food that is well prepared.
Old and tired. Not a good value.
Quiet and nice only wished the pool stayed open longer
Overall, the room we stayed in just needs to be updated. A few cosmetic things such as light fixtures were obviously recently updated, but the sink and other things that you need to use don't work correctly. The thermostat would go from 71 to 80 all by itself so you'd suddenly wake up sweating and the sink didn't drain AT ALL! The lady at the front desk was very welcoming and professional, though.
It was conveniently located. Easy to get to. Rooms were bright and roomy. Breakfast was not free as advertised.
Property is very, very dated and it is hard to find your room from the parking lot. The premises had trash thrown about outside and there is construction going on in the hallways. The walls are very thin, so you are able to clearly hear others.
I book and paid for a room when i got to th hotel there were no rooms available. I was on hold with Orbitz for three hours. Still didn't speak with a representative until the next day. My kids and I had no where to sleep that night and short 112.00 dollars.
Outdated outside and inside. Room was very small not very much walking room. A/C worked but would cool the room even when thermostat was set on low. Bathroom door would not close, tile was cracked with missing pieces, shower head was disconnected from wall and bath tub faucet was disconnected from wall also.
Cleanines and quality of room has declined. Likewise the quality of breakfasts.
Did not know we had to pay for parking. The room wasn’t cleaned thoroughly. There were beer cans on out patio and food on the floor in the room. Wouldn’t stay here again
Courtyard by Marriott Birmingham Hoover places you within a leisurely stroll of Riverchase Galleria and Cahaba River. This 153-room, 3-star hotel has free in-room WiFi along with free self parking and a gym.
Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge. Get a pick-me-up at the coffee shop/cafe. To-go breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM.
Guests can expect 49-inch TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include balconies or patios, refrigerators, and microwaves.
Courtyard by Marriott Birmingham Hoover features a gym, free WiFi in public areas, and conference space. A stay here includes free parking. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, a seasonal outdoor pool, and express check-in.
The Courtyard is well maintained, clean and attractive. The dining facility is much appreciated, with food that is well prepared.
Thank you for the excellent review, Steven! It's lovely you had such a pleasant experience at Courtyard Birmingham Hoover! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding! We're also glad that your experience with the food and dining facilities was excellent. We look forward to hosting you again soon for another amazing experience!
Old and tired. Not a good value.
We appreciate the feedback, Deanna. We're disappointed that your stay with us was less than ideal. It's unfortunate you've noticed a decline in the quality of our accommodations. We care about the comfort of our guests so we'll address your concerns with our team moving forward. We hope for the opportunity to host you again soon for a more positive experience.
Quiet and nice only wished the pool stayed open longer
Overall, the room we stayed in just needs to be updated. A few cosmetic things such as light fixtures were obviously recently updated, but the sink and other things that you need to use don't work correctly. The thermostat would go from 71 to 80 all by itself so you'd suddenly wake up sweating and the sink didn't drain AT ALL! The lady at the front desk was very welcoming and professional, though.
Dear Valued Guest, I'm sorry to hear that your stay with us was a bit less than satisfactory! We appreciate your honest feedback and will utilize it as a tool to make our facility more accommodating. Thank you so much for choosing us during these unprecedented times and we look forward to seeing you next time!
It was conveniently located. Easy to get to. Rooms were bright and roomy. Breakfast was not free as advertised.
Thank you so much for your valued feedback and for choosing to stay with us! We look forward to seeing you during your next visit to this area.
Property is very, very dated and it is hard to find your room from the parking lot. The premises had trash thrown about outside and there is construction going on in the hallways. The walls are very thin, so you are able to clearly hear others.
Dear Valued Guest, I am so sorry to hear that your stay with us is less than satisfactory. We will use your experience as a teaching tool to help improve upon guest satisfaction. Thank you for choosing to stay with us during these unprecedented times.
Andrew, we appreciate your feedback.We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'd love to see you again in the future to share a more positive experience with you.