Bend Riverside Inn & Suites2.0 out of 5.0
Recent guest reviews
The Bend Riverside Inn & Suites was what we needed for the weekend. Hot water, comfy bed and pet friendly. We got the standard room, so we weren't wow'd by any means but you get what you pay for. I would stay here again as a good economic choice. Only real complaint is that after a two-night stay, we didn't get turn-down service (maid cleaning) to give us new towels and what not. That would have given them 4-stars if we got that.
I choose a basic room with one queen as I was alone. There have been some modest updates.The room was quite, clean and had all the basics for a one or two night stay. Bring your own blow dryer, iron and a little ice chest for a few drinks. The grounds are well maintained and is in a park-like setting. The pool is covered with a hot tub. All amenities are clean, modest and pleasant for those who enjoy non pretentious places to stay with a bit of charm. The inn is located for close proximity to all of Bend, and yet not right in the middle of it because it can be busy with activities. The river is so nice, very therapeutic and it runs right behind the inn with groomed trails that are patrolled for added safety. The desk clerks are super nice and helpful. I found that Brianna-Ann was the best at her job. She went above and beyond to help me.They provide coffee and a few light snacks for a bit of refreshment. With you many fine eateries you really will want to go out to eat anyway. Parking is well lit and some are covered. It is an older inn so you will want to be aware of stairs for the second floor rooms. I just had a total hip replacement and found it good exercise and it reminded me of summer camp. I will stay there again.
Let's call it basic accomodations. Two flights of stairs up and then 3 steps down with no elevator to Room 231 (never mind the room phone says Room 230) Two granite top desks, one without any electric outlets, and only one chair. Your choices to sit on the one chair or the bed. As usual for most hotels, only one luggage stand, wifey's suitcase goes on the floor. There was a coffee maker and a small flat screen TV on the far wall a good 15 feet from the bed. You must commandeer the one chair to watch TV. No microwave, safe, or fridge. Only one trash receptacle. I would say poor lighting. The one desk has no lighting at all and the other, more a dressing/makeup station does have good overhead lighting. The bed does have 610 lumens halogen reading lights on each side. I looked that up and as near as I can figure they are the equivalent of a 50 watt bulb barely adequate for these older eyes. A single ceiling fixture by the door but nothing in the main part of the room. Sorry to be so negative...the good? Outstanding free wi-fi in room (5mpbs download), nice towels and kleenex. Basically a place to shower and sleep.
when I booked the room I asked if the cottages had a patio or deck off the room. I was told all the rooms facing the river do. Ours does not. There isn't even an access door and the window to look out at the river is filthy. I emailed two weeks prior to ask about parking - no response. After we had unpacked the front desk said the "might" be able to move us but they were busy at the moment. There is also a storage closet in our room. When we opened it to unpack, we were quite surprised. The closet this IS available has one hanger (for two people) and the bed has two very small pillows. We did find one extra pillow stashed in the storage. The kitchen is clean and I do like the pine floors. When we arrived one hour early (2pm) on a Thursday, we were told we couldn't check in early. They wouldn't even check to see if the room was ready. Check in is at 3pm. Period.
Love the location of this inn on the river and the fact that it has been recently renovated. There is a restaurant, bar and swimming pool on site making it easy to have an enjoyable stay. During happy hour we enjoyed a glass of wine with an asparagus and divided a proscuitto appetizer that was amazingly tasty!
We stayed in a suite facing the river on the third floor. There was a nice walk out on the veranda on the River side. Rooms newly remodeled and fairly clean and nice. Nice kitchen area. We had two families in the two rooms. The pros include breakfast from 7 AM to 11 AM. Breakfast had a surprisingly good variety. Our room had a River view which was nice. The hotel is next to a nice little park. Cons include: One of the toilets needed attention and the hotel did not come over timely to fix the toilet. My wife ended up plunging the toilet later in the evening when she found the plunger. The interior bedroom had an outside light shining brightly all night into the room. Overall: we would definitely return. Good value.
My wife and I shared a two bedroom suite with friends of ours. The suite consisted of one large room with a queen sized bed, couchbed, full kitchen and table for four (with plenty of room to walk around, a bathroom and a separate bedroom with its own bathroom. Very good size for two couples or a family of 4-6. The suite was nicely updated, which was a nice surpise in light of the unkemp common walkways and stairwells. Our bed was relatively new and comfortable. The rooms and bathrooms were clean and, again, nicely updated. The only part of the suite not updated was the kitchen cabinets and one of the appliances, none of which we used. We loved our view of the Deschutes River from our room (our friends' room had a view of the parking lot). The common walkways outside the room and the stairwell (no elevator) were carpeted and badly in need of vacuuming. However, that was really the only downside to the hotel. Listen, we knew this wasn't the Marriott, Hampton Inn, Sheraton or Hilton, so our expectations were low. We were happily surpised with our rooms and stay. Try to get one of the "cabins", which are right next to the river. We went into one of the cabins, and it looked very nice. Great location - within walking distance of downtown Bend.
We stayed 3 nights during National Duathlon Championships in a very spacious room with two beds (one was a hide-a-bed) and a full kitchen. The best part was that our room was on the second floor with a balcony facing the Deschutes River, where we were able to store our bikes and listen to the river all night long. The location gave us easy access to the riverside trail for morning walks or runs, plus we were easily able to walk downtown to amazing restaurants for dinner. The offered breakfast was just sad, but we had planned our own food and made good use of the kitchen.
We stayed here one night recently. Room seemed to be recently updated. Room was clean. There was a nice balcony which overlooked the river. Kitchen included a refrigerator, microwave and sink. Staff were friendly and helpful. My only complaint was the wall adjoining the two rooms was not well insulated or thick, so we heard conversations very easily. There are dog friendly rooms which we needed.
We stayed in room 328, a studio room with a queen bed. It didn't have a refrigerator or hairdryer. When I turned the heater on there was an overwhelming burning/mildew smell (much more than a typical heater burning off dust). I shut it off after no more than 30 seconds but the smell was so bad we had to keep the window open all night to air it out even though it was in the low 30's outside. We didn't turn the heater back on for the rest of our time there, luckily being on the third floor the heat from the other units warmed us up enough. Other than that our stay was fine, nothing spectacular. Parking was fine. There's no elevator. Breakfast consisted of a small assortment of cold cereals. The room was clean and updated and had a view overlooking the parking lot.
Reviews from Trip Advisor
51% of guests recommend this hotelTotal of 134 reviews